Tl* the contact owns a 2010 chrysler town and country. The contact received notification of the federal safety agency campaign number: 14v234000 (electrical system). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 4/21/15*cn updated 04/23/15
2010 Chrysler Town and Country electrical complaints
Page 28 of 34: complaints 791 to 820 of 978, newest first, as owners wrote them.
Vehicle would not start. Put fob in ignition, turned it repeatedly but could not get vehicle to start.
Our 2010 town and country minivan has been stalling since q1 of 2014. We have taken it to normanden in san jose, ca numerous times to have them diagnose the problem. We have left it with them on each occasion to drive it with their diagnostic computer and they have never been able to find a code telling them what to fix. On dec. 27 we took it back in to normanden after it stalled 19 times in the previous 7 days. We left the car with them while we were on vacation for 12 days, and asked them to have their lead mechanic drive it home every day with the computer on it to see if they could get it to fail. It did fail, but we were told that he did not have the computer on it at the time. We also were told that it did not fail for him since then with the computer on it. I just talked to our service writer [xxx], and he said again, without a code they are not able to fix the problem. They cannot try swapping parts like the main computer, because they will not get reimbursed by chrysler, if does not fail when they send it back. My wife drives this car every day, as I do not drive. She takes me to work and baby sits our 2 beautiful grand children who live 75 miles north of us. Every time it stalls, the power steering no longer works and the power assisted breaks do not stop the car very well without a lot of pressure on the brake pedal. She has to drive in the right lane in case it stalls so she can try to coast to a safe spot to restart the car. She has almost been hit from behind which is a very scary and dangerous situation. She and I are always scared that we will be hit by someone, putting us and our grandkids in danger. I hope you can help us get these problems fixed, or a new car, before one of us is injured or killed. We will be more than happy to give you more details if you will call either my wife or me. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Several times while in normal driving conditions, the engine simply shut off. No power steering, no power brakes. Luckily there was no traffic behind us. We wiggled the ignition key and the engine started back up. This has happened to me twice in the last month and to my wife numerous time over the past couple of months.
Tl* the contact owns a 2010 chrysler town and country. The contact received notification of the federal safety agency campaign number: 14v234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The 2010 chrysler town and country uses a key fob to turn on the engine. I tried to start my car and got a "bad key" error warning. I retrieved my backup key fob and tried again and received another "bad key" error. Two keys and neither works leaving the car inoperable. Only a chrysler dealer can program the key and the car must be towed in to do so. One dealer is quoting a price of $352 for the key kit and $291 for labor (not including towing). The "cheaper" dealer wants $95 to run a test and $400-$500 for the wireless ignition node. Chrysler is the only one who can program the keys for the vehicle and the secondary garages and shops are not allowed to perform the repairs. Chrysler forces their customers to pay between $400 - $700 for a key is a complete rip-off.
Tl*the contact owns a 2010 chrysler town and country. The contact received notification of the federal safety agency campaign id number: 14v234000 (electrical system) and stated that the dealer was unable to determine when the part would become available to schedule the recall repair for several weeks. The dealer provided an interim fix of disconnecting the rear quarter vent window switch. The manufacturer was notified and was not able to provide a reasonable timeframe of when the recall would be performed. The contact was not experiencing a failure.
Tl* the contact owns a 2010 chrysler town and country. The contact received notification of the federal safety agency campaign number: 14v234000 (electrical system). The dealer disconnected the rear quarter vent window switch but was unable to determine when the part would become available for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 4/15/15*cn the consumer also stated the wireless control module was replaced. Updated 05/25/15
Tl*the contact owns a 2010 chrysler town and country. The contact stated that the sliding doors operated intermittently. In addition, the contact stated that windows operated independently. The vehicle was taken to a dealer where it was diagnosed that the wiring harness needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and stated that the VIN was not included the federal safety agency campaign number: 14v234000 (electrical system). The failure mileage was 76,000.
Tl*the contact owns a 2010 chrysler town and country. The contact stated that while driving at approximately 70 MPH, the vehicle stalled without warning. The vehicle was taken to a dealer where the failure was unable to be replicated. The failure occurred intermittently. On another occasion while driving at an unknown speed, the vehicle stalled. The vehicle was towed to a dealer but was not diagnosed or repaired. The vehicle was not included in the federal safety agency campaign id number: 11v139000 (electrical system). The manufacturer was notified of the failure. The approximate failure mileage was 32,000.
Tl* the contact owns a 2010 chrysler town and country. While driving approximately 40 MPH, an unknown warning light illuminated and the vehicle stalled. The vehicle was able to restart. The vehicle was taken to a mechanic, but was not diagnosed or repaired. The failure recurred and the vehicle was taken back to the mechanic. The vehicle was diagnosed and the contact was informed that the failure was due to an unknown recall for the ignition. The vehicle was repaired; however, the contact was unable to provide the details of the repair. The failure recurred multiple times and the manufacturer was notified. Based on advisement from the manufacturer, the vehicle was taken to the dealer for diagnostic testing. The vehicle was not repaired again. The approximate failure mileage was 58,000.
Tl*the contact owns a 2010 chrysler town and country. The contact stated that while driving 10-15 MPH, the steering wheel became difficult to turn. In addition, the traction control warning light illuminated. The vehicle was not diagnosed or repaired. The VIN was not included in the federal safety agency campaign number: 14v373000 (air bags, electrical system). The manufacturer was not made aware of the failure. The failure mileage was 105,000. The VIN was not available.
Tl*the contact owns a 2010 chrysler town and country. The contact stated that while driving at various speeds, the engine stalled without warning. The failure recurred on numerous occasions. The vehicle was not diagnosed or repaired. The contact referenced the federal safety agency campaign number: 14v373000 (electrical system). The manufacturer was notified of the failure. The approximate failure mileage was 78,000.
Tl* the contact owned a 2010 chrysler town and country. While the vehicle was parked, smoke appeared from the front driver side door and it caught fire. The contact did not receive a recall notice for the federal safety agency campaign number: 14v234000 (electrical system) until november 12, 2014. The vehicle was towed to the dealer for diagnostic testing. The vehicle was destroyed. The manufacturer was made aware of the failure and offered to pay the kelly blue book value for the vehicle. The failure mileage was 56,261.
Tl* the contact owns a 2010 chrysler town and country. The contact received the federal safety agency campaign number: 14v234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Headlights randomly turn off. At first you could mess with the headlight switch and they would come back on now they will not. They flash about 5 times and neither the headlights or the brights will work. I was driving on the expressway and they shut off this is very scary and dangerous as I could not see a thing. The only lights that will work is the fog lights. I have googled this and it looks like there are numerous complaints. We have tried to replace the headlight switch with no luck the dealership does not know what could be wrong with it. This is very frustrating and there needs to be a recall for these vans this is outrageous!!! We have 3 soon to be 4 small children and this is just not safe, we can not even drive our van at night time due to the fear the headlights will not work. They will work for a day maybe 2 and then go back to not working. Please help!!!
Received recall notice and took vehicle to local dealer for replacement of switch. They advised that switch was not available. They unhooked the switch. We still have not been notified of any replacement parts. Are the parts still unavailable or are we insignificant?
Tl* the contact owns a 2010 chrysler town and country. The contact received notification of the federal safety agency campaign number: 14v234000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2010 chrysler town and country. While driving at approximately 30 MPH, the vehicle stalled and the steering wheel became stiff. The contact depressed the brake pedal repeatedly, but it was unresponsive. The contact shifted into the park position and restarted the vehicle, which resumed normal operation. The failure recurred twice. The vehicle was taken to the dealer, but it was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 98,300.
Tl* the contact owns a 2010 chrysler town and country. The contact received notification of the federal safety agency campaign number: 14v234000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2010 chrysler town and country. The contact received notification of the federal safety agency campaign number: 14v234000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2010 chrysler town and country. The contact received a recall notification for the federal safety agency campaign number: 14v234000 (electric system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The VIN was not available. The contact had not experienced a failure.
I have been sent two recall notices on my minivan...each time I have called the chrysler dealership...told do not have the part..will notify when it gets in.....since june of last year until now..they have not been able to get a switch so that my minivan will not burst into flames????? So my question is, who do I call if or when the fire starts? You or chrysler... Maybe its not a big deal, but when the notice says...may cause fire without warning..do I then, park my minivan outside and not in the garage....don't want to burn down the house..I'm sorry, but its very cold in january in missouri and that's the purpose of keeping it inside. What is the hold up?? Fiat can't part with some money to fix this....or you guys haven't put any pressure on them to protect the consumer?
Tl* the contact owns a 2010 chrysler town and country. The contact received notification of the federal safety agency campaign number: 14v234000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl-the contact owns a 2010 chrysler town and country. The contact received a notification for the federal safety agency campaign id number: 14v234000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was notified of the issue. The contact had not experienced a failure. Djr
Will be driving and the radio, blinkers, heat/air, and wipers all are dead then at sporadic times come back on and go back off. No consistency in how often it happens or how long it lasts but didn't do it for a while then in rain losing wipers was very dangerous.
Tl* the contact owns a 2010 chrysler town and country. The contact received a notification for the federal safety agency campaign number: 14v234000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2010 chrysler town and country. The contact received notification of the federal safety agency campaign number: 14v234000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2010 chrysler town and country. The contact stated that while driving at 25 MPH, the vehicle stalled without warning. The contact received notification of the federal safety agency campaign number: 14v373000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 59,395.
Tl* the contact owns a 2010 chrysler town and country. The contact received notification of the federal safety agency campaign number: 14v234000 (electrical system) however, the part needed for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 3/3/15*cn the consumer stated the part was not available/ 03/26/15
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