This had happened several times since we bought this from the dealer. I would be driving and have no control over the van , I had to come to a stop and put it in park and then start it up again.very dangerous. My second complaint is a tire went flat less then a year of having the vehicle. I was told by the tire repair mechanic that there was a plug and these are 2008 tires and 2007 rims and that tube where the air goes in was brass and it should not be.he seemed to think they gave us used tire and rims on our vehicle. He said he has seen this where a dealer puts the newer rims and tires on another vechicle to sell it and us unsuspecting customers did not know they had been replaced.
2010 Chrysler Town and Country electrical complaints
Page 33 of 34: complaints 941 to 970 of 978, newest first, as owners wrote them.
Tl* the contact owns a 2010 chrysler town and country. The contact stated that while driving approximately 25 MPH, the transmission abruptly down-shifted into a lower gear without warning. The failure occurred sporadically. The vehicle was taken to an independent mechanic five times for the same failure, but a failure code was not detected. In addition, the technician was unable to duplicate the failure. The manufacturer was notified of the failure. The approximate failure mileage was 500. Updated 03/05/12*lj the consumer stated the abrupt down shift occurred when slowing down to a stop or slowing down for a steep incline. Also, while driving, the dashboard lights, blower motor and head lights went out and then came back on.
Sliding passenger door fails to work properly opens and closes at will. Has caught several children with out reopening upon contact. Continue to stall after recall as did before recall fix. Battery caused corrosion to eat away cables. Even when serviced like supposed to. Leather seats ripped within 2 mths of purchase was purchased brand new. Electrically gas mileage fluctuates all the time example 410 on fill up then 2 miles dn road it says 60 miles left etc. Yet chrysler dealer claims all the time no dx on anything. Just shut completely down today as was turning ended up half in road thank god car behind paying attention and dump truck was coming also paid attention or else daughter and I could have been hurt severely. Never buy a chrysler that's my response. Then had towed dealer said was relay switch they changed it brought me the vehicle then I went to drive out and it died again so I guess not. *kb
Tl* the contact owns a 2010 chrysler town and country. The contact received notification of the federal safety agency campaign id number: 11v139000 ( electrical system:ignition) and took the vehicle to the dealer for repairs. After completion of the recall, the contact stated she was unable to lock or unlock the vehicle using the key fob. The dealer had not been notified. The manufacturer was aware of the failure. No repairs were performed. The current mileage was 47,000 and the failure mileage was unknown. The VIN was unavailable.
This is a rented vehicle from advantage rent a car phx. Model is 2010 chrysler town and country van with az plate [xxx] (I did not get the VIN). I was driving on a surface street at approximately 30-35 MPH when the van suddenly lost all power. The engine shut down, the instrument panel went completely dead (speedometer dropped to zero and all gauges went dark), the radio went dead, and power steering and braking were non-functional. I did not attempt to restart the vehicle while moving because the shifter positions are unmarked and the gear indicator along with the entire dash panel went dark. I was able to pull the vehicle on coasting power into a parking lot with great difficulty due to the lack of power steering and braking. Once I was safely stopped. I put the gear shift back into park, removed the electronic key fob, reinserted it and restarted the vehicle. The vehicle returned back to working order - the engine started and the all dash panel controls returned to normal operation. I consider this a very serious and potentially life threatening safety problem. If this same thing had happened to me the prior evening when I was driving down a steep winding mountain road at 70 MPH at night with no road lighting, the consequences could have been deadly since I would have lost all vehicle lighting, instrumentation, and power controls. Because of the suddenness of the failure, I suspect this was an electronic failure and not a mechanical failure - akin to your computer crashing. However, you computer does not crash while you are going down the road at 70 MPH. Please investigate this advantage rent a car at phx rental terminal. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2010 chrysler town and country. The contact stated that the vehicle was repaired under the federal safety agency campaign id number: 11v139000 (electrical system:ignition). After the repairs, the contact noticed that the radio, heat, turn signals and interior lights had become inoperable. A local mechanic diagnosed that the wires were cut and wrapped around the face plate, causing the short. The dealer and the manufacturer were notified of the failure, but denied any assistance with repairs to the vehicle. The vehicle was not repaired. The failure mileage was 35,174 and the current mileage was 35,800.
Tl* the contact owns a 2010 chrysler town and country. The contact stated that the interior and exterior lighting, as well as the instrument panel failed during engine start up. The contact stated that the vehicle was recently repaired under the federal safety agency campaign id number:11v139000 (electrical system:ignition). The manufacturer was contacted but the vehicle was not further repaired. The failure mileage was 33,645 and the current mileage was 35,645... Updated 01/04/12 *bf the dealer replaced a faulty switch and lubricated it. Updated 01/09/12
Tl* the contact owns a 2010 chrysler town and country. The contact stated that the vehicle was sitting in the driveway when it caught fire. The fire investigator stated that the cause of the fire was a rear heating unit. The contact's insurance company had not inspected the vehicle to determine the degree of the failure. The failure and the current mileages were 19,024. Updated 01/03/12*lj the consumer stated chrysler was in the process of the buying the vehicle back. 01/09/12
Transmission not shifting properly, chrysler performed a re-flash and update to powertrain, however problem still exists this problem started the next day of purchase. Brakes worn down in rear when driving 55mph and applying the brake the entire vehicle would vibrate chrysler found out of round surface and cut rotors, problem still exists. The power sliding doors become inoperable chrysler performed a re-flash update problems still exists. Radio rer stops playing dvd's chrysler performed a re-flash problem still exists. This is brand new why all these problems? Why was I sold a lemon?. All these problems I went back to the dealer at least three times for especially the transmission I almost got into an accident because when I was merging onto the parkway when I tried to accelerate it failed to move.
Tl* the contact owns a 2010 chrysler town and country. The contact stated after having the vehicle repaired under the federal safety agency campaign recall 11v139000 (electrical system:ignition) by a dealer, the entire electrical system malfunctioned causing the headlights, interior lights, radio, etc. To no longer function. The contact took the vehicle back to the dealer who was unable to diagnose the failure. The contact stated the electrical system does not function properly unless the ignition switch was shaken. The contact called the manufacturer; however, they did not offer any assistance. The contact stated the vehicle was unsafe to drive. The failure mileage was 8,144. Updated 11/03/11 *bf updated 12/30/11
Tl* the contact owns a 2010 chrysler town and country. The contact experienced extreme difficulty in turning the ignition key to start the vehicle. The contact was able to start the vehicle after several attempts. The failure recurred after the vehicle was repaired under the federal safety agency campaign id number: 11v139000 (electrical system: ignition). The vehicle was taken back to the dealer and they were unable to provide a different remedy. The manufacturer was made aware of the problem. The approximate failure mileage was 42,372.
Tl* the contact owns a 2010 chrysler town and country. The contact stated the vehicle was taken to the dealer for repairs under the federal safety agency campaign id number: 11v139000 (electrical system: ignition). After repairs, the key would not turn in the ignition. The manufacturer was contacted and a report was filed. They also advised that they would further investigate the remedy for the failure. The vehicle was not further repaired. The failure and the current mileage was 18,500. Updated 10/21/11 *bf update 10/28/11
Tl* the contact owns a 2010 chrysler town and country. The contact stated that after receiving the federal safety agency campaign id number recall 10356632 (electrical system:ignition:switch) and immediately after having the repairs done, the vehicle would not start. The vehicle was taken back to the dealer and they advised him that they were waiting for another recall to be issued. The vehicle was not repaired. The failure mileage was approximately 16,000. The VIN was unavailable. The recall part had caused more problems with my vehicle than the original part. Prior to the recall we didn't have any known issues with the ignition . Now the replacement part interfere with turning on the car and we must wiggle the ignition around in order to get the air conditioning and radio, nav system to function. Part doesn't feel like it fits properly. Updated 10/12/2011 *ln
Tl* the contact owns a 2010 chrysler town and country. The contact stated that the vehicle would stall intermittently. The vehicle was repaired under the federal safety agency campaign id number: 11v139000 (electrical system:ignition), but the failure recurred numerous times. The dealer and manufacturer were notified but denied any assistance with repairs to the failure. The vehicle was not repaired. The failure mileage was 11,000 and the current mileage was 13,000. Updated 03/05/12*lj the consumer has since traded the vehicle. Updated 03/14/14
Tl* the contact owns a 2010 chrysler town and country. The contact received the recall notice associated with the federal safety agency campaign id number 11v139000 (electrical system:ignition). The vehicle was taken to an authorized dealer where it was repaired. Approximately one week later, the ignition would not return to the on position upon starting the vehicle. The defrost system, headlights, windshield wipers, and the entire instrument panel were inoperable as a result. In addition, the contact was unable to drive at night or during the rain because the headlights and windshield wipers no longer functioned. The dealer was aware of the failure; however, the were unable to perform any repairs until the manufacturer approved of them. The manufacturer was made aware of the failure, but did not offer any assistance. No repairs were performed. The failure and current mileages were 20,000. Updated 09/07/11 *bf updated 2/23/12
I took my 2010 brand new chrysler town and country van in for a recall on the defect for the ignition switch. After chrysler replaced the switch it will not return to the on position after you start the van. So the wipers, defroster and headlights will not work. I have had several close calls with my son and wife driving the van home in this condition. Chrysler is installing defective switches in vans to solve one safety problem and causing others. Chrysler will not repair the ignition at this time and has told me to just keep calling them to see if a solution comes about. They should not be putting defective ignition switches in to start with.
I took my 2010 chrysler town & country limited mini van to the dealer to have the ignition switch modified based on a recall notice from chrysler. When the car was returned the switch was so difficult to turn I called to complain. My husband returned with the van on 8/2/2011 and was told that was the recall repair. When my husband left the dealer the switch prevented the turn signals from functioning because it is difficult to get the switch off of the "start" position and on to the "on" position. There was also no radio function. In the "start" position this causes electrical issues with the function of the car, which the recall was suppose to fix. The dealer stated that in order to do the recall this is they way the switch has to work and that this is the way the switches are installed in the 2011 models as well. He stated that the design of the key prevents any standard type of ignition switch from being installed and that chrysler does not offer the push button ignition for this model van. I must either accept this recall repair or risk that my car may shut itself off during operation. I had the recall repair done because I began having an electrical problem with my radio going off for no apparent reason.
On july 13 2011 we purchased a 2010 chrysler town and country with 28500 miles. Twice this month, my wife was driving our 2010 chrysler town and country and the engine shut off while she was driving. One of the times it happened while she pulled into a busy street and was very lucky to not have caused an accident. We know that this is an ongoing issue with these vehicles and that a recall has been issued. We took the van to lee automotive in fort walton beach florida, and they said they would take a look at it. 8 hours later I picked the van up. The dealership said they could not duplicate the problem, they test drove it for only 2 miles. They said they looked at the ignition and that the right components are in place. So after 8 hours they did not fix anything. Called chrysler corp. And they told us that their database shows that our vehicle has not been serviced to close the recall and that it is still showing an open recall suspense. According to the federal safety agency recall, they were supposed to replace the win ignition module which they did not do. We have four children and are very scared to drive our van. We do not know where else to turn and are hoping to be pointed in the right direction to resolve this issue and be able to get on the road without fear.
Tl* the contact owns a 2010 chrylser town and country. The contact stated that the vehicle was included in the recall associated with the federal safety agency campaign id number 11v139000 (electrical system: ignition). The vehicle was taken to an authorized dealer where it was repaired, but the failure recurred on the following day. The ignition would not automatically change from on to start and the contact had to do this manually. As a result, the radio, air conditioner, and windshield wipers would not function. The dealer was notified and informed the contact that they could not repair the failure. The manufacturer was then notified and informed the contact that they were unsure of how to inform the dealer to remedy the failure. The contact was also advised to continue driving the vehicle until they could find a solution. The failure mileage was 6,291.
Tl* the contact owns a 2010 chrysler town and country. The contact stated after receiving a recall notice for 11v139000 (electrical system:ignition) the contact took the vehicle to the dealer who stated they received two parts every week and the contact had to placed on a waiting list. The contact stated if the dealer only received two parts per dealer for the recall remedy, the vehicle would not be repaired until next year. The contact called the manufacturer regarding the recall and they confirmed that two parts were sent to each dealer every week. The contact stated the vehicle would not be repaired in a timely manner. The failure mileage was 13,000.
Tl* the contact owns a 2010 chrysler town and country. The contact stated that the vehicle was included in the recall associated with the federal safety agency campaidn id number 11v139000 (electrical system:ignition). An authorized dealer was notified and the contact was informed that the parts were unavailable. According to the recall notice, the parts were supposed to be made available on july 15, 2011. The dealer also stated that the manufacturer only made available two sets of parts per dealer and that one hundred and twenty other vehicles were scheduled to have the same repairs performed. The contact expressed concern over the availability of the parts. The failure mileage was 20,000. Updated 08/15/11
My 2010 town & country 19k miles now starting to cut off while driving. It is getting worst, when going down inclines and coming out of driveways the van cuts off. I am now scared to drive it.
Tl* the contact owns a 2010 chrysler town and country. The contact stated that upon starting the vehicle, the key inadvertently turned into the accessory position. The contact was able to successfully turn the key back into the normal position after repeated attempts were made. The failure recurred intermittently. The contact also received the recall notice associated with the federal safety agency campaign id number 11v139000 (electrical system: ignition), and planned to have the vehicle repaired when parts became available. The manufacturer was not made aware of the failure. The approximate failure mileage was 34,000.
Have a 2010 town and country. Vehicle stalled for no reason and was taken to dealer. They said they reinstalled software and were going to send paperwork. They have not. Since then the car has stalled six more times and we will be taking it back to dealer. When will chrysler acknowledge they have a problem?
Tl* the contact owns a 2010 chrysler town and country. The contact stated that the vehicle was included in the recall associated with the federal safety agency campaign id number 11v139000 (electrical system:ignition). Two authorized dealers were notified and the contact was informed they were unsure when parts would be available to remedy the failure. The vehicle was not repaired. The failure mileage was 14,000.
The ignition on our 2010 chrysler town and country shuts off to the accessories mode for no apparent reason. It has done this when parked and twice when I was exiting our driveway. We took it into the dealership but they can never replicate the situation and when they made a call to chrysler they stated it was made to work like that. This is a very unsafe issue that needs to be addressed before someone dies!!
Driving 2010 chrysler town and country and was accelerating into a left turn from a stop sign when the vehicle's engine and electrical shut down completely. Was able to coast to side of one way street just in time to avoid collision with approaching vehicle. Restarted and ran normally. No indicators or service lights before or after.
Tl* the contact owns a 2010 chrysler town and country. The contact was driving 50 MPH when he drove over a road bump and the key moved from the on position to the accessory position, causing the vehicle to stall without warning. The contact shifted into neutral and was able to restart. The vehicle was driven to the dealer where the contact was advised to have a diagnostic test performed. The vehicle was not diagnosed. The dealer then referenced the federal safety agency campaign id number: 11v139000 (electrical system: ignition) and advised that the failure could be related but the vehicle was not included in the recall. The vehicle was not repaired. The failure mileage was 50,000.
Our 2010 chrysler town and country is having the following issue: the engine shuts off for no apparent reason. It has done this when sitting still and while being driven. The latest incident my wife was driving down an interstate highway at highway speeds and the van's engine shut off. The last few times we have heard a sound from the area of the key/ignition switch like the key may have moved out of the on position or popped out. We have taken it to the dealer several times but they can never replicate the situation. This is a dangerous situation especially when driving at highway speeds on a busy expressway.
Vehicle shuts down while driving. Key switches from on to acc and the engine, steering, brakes and other operations stop. Vehicle can be restarted right away, but situation recurs unexpectedly, particular when hitting bumps in the road.
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