2010 Chrysler Town and Country steering problems

Filed May 15, 2023 · Brakes, Electrical · IA

At random times, the ignition will shut down while driving, causing the power steering and power brakes to lose function. The only way to correct this is to shift gear into neutral and restart the engine. This has occurred while driving in town and on the highway without any warning or warning lights on the dashboard. This could result in a crash and harm to passengers due to not having control over steering and brakes while the vehicle is in motion. This problem has occurred multiple times in the past year or so. The vehicle was taken to a mechanic who ran a diagnostic, but was unable to identify the issue and it would not replicate. I researched the vehicle symptoms, and found a recall from 2015 that related to the same issues (TSB# R03, WIN Modual FOBIK replacement). All additional keys and keychain/FOB were removed from the ignition key to see if this would help. Since the issue was still happening, it was then taken to a Chrysler dealership, where again the diagnostics did not reveal the issue and they were unable to replicate the problem. Multiple attempts made to discuss this issue with Chrysler without any assistance in finding a solution thus far. This vehicle is normally driven daily as a family car and regularly transports children. This is a huge safety concern and issue that needs to be addressed and fixed, as the vehicle is unsafe to drive at this point and the potential liability is great.

Filed May 27, 2022 · Electrical, Steering · KY

For the past several years we have tried to get power to examine the conditio. To no avail. Several times a week when we are driving the car will shut off and we lose power steering, the van turns off and we have to switch it into park to continue. Some day it happens several times. It seems like it is an occurance happening in other cars. ( see the federal safety agency CAMPAIGN ID:
14V373000. & 11V139000 ). I am worried bc it has almost led to several wrecks:.. it effects electrical. The ignition. Power steering and more. Also the air conditioner/ coolest has stopped working. We have to have tried multiple solutions with no avail… please help! And let me know if I can help With anything!

Filed Mar 2, 2022 · Engine, Fuel system · IL

While driving the whole car stopped working, everything just died. Power steering, gas, power brakes, everything. I was able to, thankfully, get to the side of the HIGHWAY, and put the car into park. I gave the car a few minutes, then it started back up again. This is not the first time this has happened, just the first time on a highway. I've taken my van to a dealership before and they can't "reproduce" the problem so they don't fix anything. Meanwhile, my life and the life of my family are in danger because I don't know if my van is going to shut down while I'm driving. There was no warning it was going to happen, the steering just goes out and you have no power.

Filed Dec 22, 2021 · Airbags, Steering · ID

The contact owns a 2010 Chrysler Town and Country. The contact received notification of the federal safety agency Campaign Number: 20V396000 (Air Bags, Steering) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The contact stated that the issue was eventually fixed.

Filed Dec 11, 2021 · Brakes, Electrical · PA

Going about 30 mph with NO WARNING, The traction control light came on it beeped and the car stalled the power steering died as did the brakes. I tried to stop the car and the ABS kicked in but not fully. I was able to yank the steering wheel enough to round a corner avoid another vehicle and get to a safe place to stop. I restarted the car and it was as if nothing occurred. I believe there is a serious flaw in the computer system and an upgrade is needed!!! I used and OBD II reader and there were no codes that came up. The car only has 89,000 miles on it. This is a serious safety concern. If I had stalled on a highway on a curve, with no real way to stop it or steer it in time with out serious struggle, the outcome could have endangered not only myself and those in my car but other motorists!! Looking online I’m terrified to even drive this vehicle… apparently this is happening a lot with this model. (HOW!!!???) Someone really needs to look at this problem!

Filed Aug 16, 2021 · Brakes, Engine · TN

Engine stops while driving. Has happened multiple times and is extremely dangerous. Have been told it is a bad TIPM which was recalled on other models, but not mine????

Filed May 20, 2021 · Brakes, Engine · TN

I was driving about 30 mph when I couldn’t accelerate or brake. The power steering also went out. I saw the traction light on. As I tried to move to the shoulder, I almost got hit. I turned the van off and then restarted it. When it started back up, no lights were on. This has done this to me every time I’ve driven it in the past 2 weeks. It is a big safety issue. I’m scared to drive it. I just recently had the fuel injector and spark plugs replaced. This did not fix the issue.

Filed Mar 16, 2021 · Electrical, Engine · 110,000 miles · CA

As I drive down the street and hit a bump or uneven surface the van shuts off and I lose all steering power and electrical power. This is very frightening because it could happen in the middle of a street or freeway going 60+ miles per hour.

Filed Mar 4, 2021 · Brakes, Steering · 83,780 miles · IL

When driving, the vehicle would shut off , steering wheel became stiff and brakes would not work, as if it lost all power. There would be ABS and 'slippery' symbol on the dash board. It would happen during turning too and since the steering wheel was stiff, I was not able to turn it back straight and had to stop in the middle of the road. This vehicle stalling happened a few times and kept getting more frequent. I took it to dealer few times. They found code c121c stored in ABS module once, but could not identify the problem. I read up online that other people are having the same problem and are replacing the egr valve. I asked dealer to replace that even though they did not think that was the problem. Ever since they replace the egr valve, it has been running okay. Its surprising that chrysler dealer did not know of this know issue. But it is definitely not safe since the vehicle stalls anytime without notice and you cannot even control the steering wheel or brakes.

Filed Jan 9, 2021 · Electrical, Steering · 147,000 miles · IL · fire

Car was sitting in the garage. The dash board spontaneously caught on fire. It burnt straight through the driver side window.