Tl* the contact owns a 2010 chrysler town and country. The contact stated that the air conditioner and heater actuator failed without warning. The vehicle was taken to the dealer and repaired. The manufacturer was notified of the failure. The failure mileage was 73,755.
2010 Chrysler Town and Country visibility complaints
Page 2 of 2: complaints 11 to 33 of 33, newest first, as owners wrote them.
Tl* the contact owns a 2010 chrysler town and country. The contact stated that the rear windshield wiper failed to function. The rear windshield arm was made of plastic causing the contact to replace the arm to be able to install new blades. The manufacturer was not notified of the failure. The failure mileage was 25,000. Updated 03/16/16*lj the consumer stated repair was made to pay out of pocket.
Upon starting the car, particularly on damp and/or cold mornings, the electrical system goes haywire. There is no power to the dash, the headlights blink on and off, the locks stop working, the wipers go on by themselves and remain on for the duration of the event. This happens whether the car is parked or in motion. It is not known whether this is impacting the air bags; the fuel gauge reads zero, so it's not known if this will impact the car's ability to continue running; it is also a major distraction if trying to drive. The duration varies, from one minute to 20 minutes. This youtube video shows the exact same thing happening on another 2010 town and country; the owner in the video reports that it was brand new at the time: https://www.youtube.com/watch?v=otntkk0kx5y.
Burning of power window/vent switch. During 2013 and early-2014 the electrical power window/vent switch, located on the driver side arm rest, and which controlled the driver's side window, became intermittent and erratic when attempting to raise or lower the window. When the problem became acute, I replaced the switch on 4/23/2014 (at my expense); since then no further problems were incurred. The replacement switch assembly purchased from the chrysler dealership for this repair was identified as chrysler part number 4602627-ag switch po 08053002. The old switch assembly was later disassembled and showed clear signs of discolored electrical contacts and burning of the areas around the electrical contacts for both the drivers side, and to a lesser extent on the passenger side.
2nd notice about the "rear quarter vent window switch". Neuwirth chrysler dealership here in wilmington said that they would order the replacements 6-8 months ago. Never heard from them. Called neuwirth today when we received this second notice ( 01/08/15 ), and was told by "[xxx]" that the "parts are not available." she said, "I'll put you on our list and call when we can get you in." ...driver door fire without warning... Sounds serious to me. How about some help! Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2010 chrysler town and country. The contact received a recall notification for the federal safety agency campaign number: 14v234000 (electrical system, visibility); however, the part needed was unavailable to repair the vehicle. The dealer was unable to advise when the part would become available. The manufacturer was not notified. The contact had not experienced a failure.
I was driving and I turned the switch on for my wipers. Something smelled like it was burning, and my wipers would not move. Now they have completely stopped working. On 10/12/2013, it was raining in the evening and my wipers just stopped working. Thank god I was really close to home for it was hard to see.
In trying to find out what was causing my windshield washers to not work, after four visits to the dealer, it was determined that the tip module was bad. (probably causing other problems that I had not checked about). The part is going to cost 850.00 and is not available due to the inability of the manufacturer to supply the parts fast enough because of the high demand. This car only has 13,000 miles but is four years old so out of warranty. I think due to the large incidence of failure of this part, there should be some compensation or recall information.
About a year after purchase the automatic doors intermittently stop working and rear inside lights would remain on. This didn't effect operation or safety of vehicle so I didn't complain to dealer. No further incidents until september 2013, while on a roadtrip to texas, air conditioner and directionals stopped working. No local dealership in the area so I was forced to bring car to local firestone auto center. They were unable to find source of issue but issue seemed to resolve itself. While away that following december car was left unused for several days and battery was dead. Battery was replaced. Electrical issues continued in march 2014 and pulled car over emergently into sts auto center. They couldn't find source of electrical drain however problem again appeared to resolve itself. Brought car to dealership repeatedly since then. All gauges fail while windshield wipers remain on. Dealership has replaced instrument cluster, then a defective dome light, then claimed the battery was bad and replaced that again, then it was the instrument cluster again. Now I'm supposed to trust this car is going to be reliable and I'm being told be chrysler that there is nothing more they can do or feel obligated to do. I called in today to file complaint and reported my car is functioning. I just went out to my car and all gauges are flashing at me. I must have jinxed myself!
Tl* the contact owns a 2010 chrysler town and country. While driving 55 MPH, the instrument panel gauges malfunctioned and completely failed. In addition, the windshield wipers activated unexpectedly and would not deactivate. The contact activated the headlights, but could not deactivate them without turning off the vehicle. The dealer stated that the instrument cluster was defective and needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was notified. The failure mileage was 38,000. Updated 09/02/14*lj updated 09/18/2014
While driving through my subdivision, I attempted to turn on the high beams for better visibility. At this instance, the wiper blades turned on and would not turn off. At the same moment, the vehicle lost the high beams, turn signals and windshield solution motor activation. The vehicle remained operational and no one was injured. I had to replace the turn signal, high beam and windshield wiper selector lever.
Tl* the contact owns a 2010 chrysler town and country. The contact received a recall notice for the federal safety agency campaign number: 14v234000 (electrical system). The vehicle was not able to be repaired because the part was unavailable. The contact stated that the front driver's side switch panel failed intermittently. The dealer replaced the switch panel prior to the contact purchasing the vehicle; however, the failure recurred. When the windows were rolled down, there was extensive water leaking into the vehicle from the front driver and passenger side windows due to the lack of window spoilers. The contact had to disconnect the fuse underneath the hood on several occasions because the rear windows would roll down automatically on occasion. In addition, the front driver and passenger side mirrors malfunctioned. The contact noticed a strong odor near the front driver's side of the vehicle followed by smoke and fire. The contact was able to extinguish the flames. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 82,000.
Van has wireless ignition system problems. Van has intermittent shut off, van has intermittent no start issues. Van has intermittent warning cluster, wiper, gauges, and headlight shut off and on problems. Van is dangerous to my fam. And others!!!!!!! Found recall l-25 but this is fraud recall; only installing rubber ring on win module. Chrysler must service all vehicles with these problems asap before they get in more lawsuits and kill more people. Chrysler has case number: s10008000021 release date: 9/7/10 involves wiper, gauge, lighting and cluster problems that is happening to thousands of their units. Also bulletin #: 08-025-11 5/27/11 involves problems with wireless ignition system that is happening to thousands of their units. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2010 chrysler town & country. The contact stated that while driving 40 MPH, the vehicle stalled without warning. The vehicle was taken to the dealer where the technician was unable to diagnose the failure. The failure recurred several times. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 26,000 and the current mileage was 26,400. Updated 03/05/14*lj also, there was a problem with the interior lighting and the passenger window. Updated 03/18/14
Tl* the contact owns a 2010 chrysler town and country. The contact stated that the vehicle stalled numerous times while driving at various speeds. The vehicle was taken to the dealer, who advised that the ignition switch needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 50,000 and the current mileage was 119,000. ...updated 03/07/14 *bf the motor mounts, and hub assemblies needed to be replaced. Also, the vehicle had an oil pan leak, and the heater hose failed. Updated 03/13/14
After starting the vehicle I realized that there was no power to the dashboard/radio area. This meant that the radio, wiper blades, A/C, lights,power windows, power doors or any buttons. After driving it home it would come on and off sporadically. I took it to be looked at and they couldn't find anything wrong. I kept driving it and it would shut off and come back on periodically. It became a problem when I was driving and it was raining and the power shut off and I had no windshield wipers. Luckily there was no accident at that time. I finally found a national tire and battery that figured out that it was the totally integrated power module. This vehicle is way too new to be having electrical problems! After some research I have found that a lot of these vans are having this dangerous problem.
Heater hose y-connector is faulty and leaks at the seam of this plastic piece. You can see a video of it on youtube. Http://www.youtube.com/watch?v=uvn_eiagtnw.
Tl* the contact owns a 2010 chrysler town and country. The contact stated that while driving approximately 20 MPH, the contact smelled a burning odor and noticed heavy smoke emitting from the front driver's side door control panel. The vehicle was moved to the shoulder where the engine was turned off. The window control switch wires were disabled and permanently removed. The vehicle was taken to an authorized dealer for diagnosis and the wire harness and window control switch were replaced. The manufacturer was not notified of the problem. The approximate failure mileage was 44,750.
Tl* the contact owns a 2010 chrysler town and country. The contact stated that the vehicle began to leak water from the heating and air conditioning drain grommet. The vehicle was taken to the dealer for diagnosis and the contact was informed that there was a defect, which could lead to illumination of the airbag warning light. In addition, the failure could have caused a potential inadvertent airbag deployment. The manufacturer was notified of the issue but stated that the failure was not a defect and instead was simply a fractured part. The vehicle had not been repaired. The failure and the current mileages were 58,000.
Tl* the contact owns a 2010 chrysler town and country. The contact stated that while driving 20 MPH in cold weather, the window defroster failed to defrost the two-three inch bottom portion of the windshield. The dealer was contacted and they advised that there was nothing they could about the failure but confirmed that the defroster would not blow directly where the ice was building up on the window. The vehicle was not repaired. The failure mileage was 12,000 and the current mileage was 12,350.
Tl* the contact owns a 2010 chrysler town and country. The contact stated that the vehicle was sitting in the driveway when it caught fire. The fire investigator stated that the cause of the fire was a rear heating unit. The contact's insurance company had not inspected the vehicle to determine the degree of the failure. The failure and the current mileages were 19,024. Updated 01/03/12*lj the consumer stated chrysler was in the process of the buying the vehicle back. 01/09/12
Tl* the contact owns a 2010 chrysler town & country. The contact stated that the front windshield defogger failed. Whenever the defogger was turned on high or low, it would not melt snow and ice from the windshield. The vehicle was taken to the dealer who could not duplicate the problem. A service manager inspected the failure and contacted the manufacturer, who stated that they would not take any liability for the failure. The failure mileage was 300 and the current mileage was 4,748.
Very unsafe defrosters on the 2010 chrysler town & country limit van. When turned on it blows up in the center but not out on the sides to clear ice or snow in winter in wisconsin. We were on interstate 90 during a snow storm. We had to pull over to clear the windshield. It would not keep the ice and snow from building up on the bottom and sides of the outside of the windshield & with that the wipers became thick with ice. Very unsafe to drive under that design. The 2011 town & country limit van has a new defroster design now. Any fix for my 2010??
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