We own a 2011 chrysler town and country van which was purchased in march 2011. The van has a blind spot monitor radar system to indicate when vehicles are near you on either side. We noticed that the left side system did not turn on the warning until the overtaking vehicle''s front bumper was even with our van''s rear bumper. If one were to change lanes when the vehicle is that close, an accident will result. The right side system warns much further back. We took the van back to the dealer on 9/28/11. They had no information on the problem and did not know how to fix it. They were able to find the technical specification for the detection window for the system which states that the overtaking vehicle should be detected at approximately 15 ft behind our rear bumper. This right side system appears to be detecting at that distance. The dealer also test drove other vans with the monitor system and told us that all of them worked the same as mine. I made several follow up calls to the dealership manager but never received any information regarding efforts to correct the problem. On 12/29/11, I called chrysler customer service to enlist their assistance. They talked with both the dealership manager and service manager at hall chrysler, but were told that the system is working as designed. They said that we could take the van to a different dealer to see if they would document the problem, but that otherwise they could not do anything to fix the problem. I feel that this is a safety defect and should be fixed immediately before it causes an accident.
2011 Chrysler Town and Country electrical complaints
Page 19 of 19: complaints 521 to 523 of 523, newest first, as owners wrote them.
My car has a "push button" electronic key sensing start system. I parked my car, radio running, took my key from car, locked car. Car keeps running indefinitely even though key is not in proximity to ignition. If a driver takes his keys from the car and car is in "park", I think vehicle should shut down after an appropriate time delay such as 15minutes. If a person drives his car into a closed attached garage, leaves the car with the key but does not push the "off" button...the car will run until out of gas. This is a potential hazard to people in house as exhaust fumes will build up in closed garage. Chrysler can program the electronics to stop the engine after 15 min, if key has left proximity of ignition, and car is in park.
My wife and I bought the van at a real good price or so we thought ... She woke up this morning to goto work after taking our son to daycare... She stopped at a convenient store after dropping him off and turned the van off. When she came back out and tried to crank it , the van did nothing... The interior lights were on and so was the radio.. Thought it was the battery but come to find out the dealership that we bought it from said it was the power module and that it was around five to eight hundred dollars to fix.. We have only had the van for less than three months and it just seems unfair that this could happen that soon.
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