Tl* the contact owns a 2012 chrysler town and country. The contact stated that the vehicle lane departure system, navigational system, and the rear back up camera failed. A few weeks later, the contact noticed smoke coming from the rear passenger side tail light. The vehicle was taken to kimberly car city (625 w kimberly road, davenport, ia 52806, (563) 391-8300) where it was diagnosed that the rear bumper, modules, and wiring harness caught fire due to water exposure. The vehicle was not repaired. The manufacturer was made aware of the failure. A chrysler engineer inspected the vehicle and concluded that the failure was not due to a manufacturer defect. The manufacturer provided case number: cair31876429. The failure mileage was 83,000.
2012 Chrysler Town and Country driver assistance complaints
Page 2 of 2: complaints 11 to 21 of 21, newest first, as owners wrote them.
While driving at various speeds the van will shut off we will lose power steering and brakes you lose all power as if the key is off,I will jiggle the key and it will start back up or it will power up, you shift into nuetral and turn the key and start back up it is intermittent and it could happen while driving slow or driving 70mph down the highway.
The blind spot detection system has failed. Sensors in the rear bumper have failed causing the system to be inoperable. I have seen several similar complaints with the federal safety agency for this vehicle filed under electrical, unknown and other. This safety feature failed at just over 50k miles on this vehicle. This failure occurred while the vehicle was in operation in light traffic on a city street. The service blind spot system message displayed on the dash where the speed of the vehicle is normally displayed and yellow warning lights appeared in each rear view mirror. Priced the parts at approx. $900.00 per sensor uninstalled. The system has been shut off at this time. This is a necessary safety feature for this large family vehicle with numerous blind spots. Numerous complaints related to these failing sensors (with the federal safety agency and other consumer sites) indicate the part is inferior and/or has been installed by the manufacturer in an area (exposed underside of rear bumper fascia) where it is most susceptible to water and other corrosive elements.
Alternator went out at 86k. Known issue with exact same part # on other chrysler products have been recalled. Van is in the shop now getting a $480 replacement installed plus 1.2 hours of labor for a part that if on another vehicle would be covered under an existing recall.
Tl* the contact owns a 2012 chrysler town and country. While reversing out of the garage, the driver and passenger side blind spot mirrors failed to function. The vehicle was taken to the dealer where it was diagnosed that the blind spot sensor and the harness switch that controlled the corner vent windows needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 70,000.
Tl* the contact owns a 2012 chrysler town and country. The contact stated that the "blind spot modulator needs service" warning message illuminated. In addition, the blind spot modulator emitted a loud beeping noise that did not allow the contact to hear other vehicle's horns. The contact also stated that the speedometer failed to provide accurate reading levels. The vehicle was taken to a dealer where it was diagnosed that the blind spot modulator sensor was installed in the bumper, which was not the proper placement. The vehicle was not repaired. The approximate failure mileage was 83,000. Updated 04/06/16*lj
Warning lights on both mirrors for blind spot detection stay on always - with the ding ding ding sounds ringing on and off - weather driving down the road or sitting still parked, if the car is running, the problem is there. I believe this unsafe issue should be fixed by a recall, as it is a problem that is very unsafe & dangerous, many folks whom have purchased this vehicle are experiencing the same unsafe problem! I paid for this feature on the vehicle, to add safety and now it is causing just the opposite, unsafe driving conditions. This really concerns me, a safety feature failing on all these cars and especially at such low mileage. With this feature malfunctioning, it is much more dangerous than texting or talking on the phone while driving. What is the criteria to get a recall in place, do people have to have accidents or die to get a problem recalled, how is it decided.
Tl* the contact owns a 2012 chrysler town and country. While driving 30 MPH, the vehicle's blind spot sensor remained illuminated. The dealer diagnosed that the driver and passenger side blind spot sensors needed to be replaced. The vehicle was repaired by the contact. The manufacturer was aware of the failure. The failure mileage was 40,400. Updated 8/10/15*cn the consumer stated the defective part had a section that was melted and could be a potential fire hazard. Updated 11/24/2015
Tl* the contact owns a 2012 chrysler town and country. While driving at an unknown speed, both the driver and passenger side blind spot detection signals and the reverse camera failed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failures. The contact also received a recall notice for the federal safety agency campaign number: 14v234000 (electrical system) in june of 2014. After contacting the dealer, the contact was informed that the parts were not available. The failure mileage was 27,000.
The blind spot detection does not work and it is a safety issue.
I was driving our town and country van on the interstate and was going to change lanes to my left. The blind spot detection did not come on to warn me that a car was there. Almost hit the other car. This has happened many times since. On 9-27-1014 driving out of the driveway at our house the blind spot detection did not pick up the garbage can on the side of the drive and hit the can causing $ 361.53 of damage. Told chrysler but they said no recalls for this. Now the blind spot system is not working at all and the dash is dinging all the time. I see there was a recall for a 2009 town and country van for this problem no. J01. Many people are complaining on the internet about this fix costing $ 2,000 at the dealer. Seems there should be a recall for this 2012 van as safety has been lost and crashes are expected to happen.
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