I would like to file a complaint and have a inquiry opened about a chrysler and faulty safety device blind spot detection system on one of their vehicles that fails repeatedly time and time again but doesn't have a company recall. I have a active case open with chrysler and have tried to get them to review this safety feature that fails without notice on perfect mint conditions vehicles chrysler town and country minivans. There a very numerous cases of this that has a price tag that is extremely expensive for the part in the car. Two 3" x 3" plastic boxes are over $1100 each and will not work if one fails so both have to be replaced at the same time causing a $2200-$3000 expenditure are very limited mileage on the vehicle.
2012 Chrysler Town and Country lights complaints
Page 2 of 2: complaints 11 to 17 of 17, newest first, as owners wrote them.
Tl* the contact owns a 2012 chrysler town and country. The contact stated that the turn signal indicators on the side mirrors failed. The vehicle was taken to a dealer where the technician diagnosed that the blind spot module was broken. The vehicle was repaired. The manufacturer was made aware failure. The failure mileage was 50,400. The current mileage was 52,000. Updated 08/11/14*lj updated 08/12/2014
Tl* the contact owns a 2012 chrysler town and country. The vehicle was taken to an independent mechanic, who stated that both fog light lens and attached wiring were burned. There were no visible flames. The vehicle was repaired but the failure recurred. The manufacturer was notified of the defect. The approximate failure mileage was 44,000. Updated 8/29/2017
Tl* the contact owns a 2012 chrysler town and country. The contact stated his fog lights failed. The vehicle was taken to the dealer. The technician was unable to determine what caused the failure but stated that the fog lights needed to be replaced. The manufacturer was made aware of the failure. The failure mileage was 44,000, and the current mileage was 44,500.
Automatic headlights turn off when driving. It has happened twice now. If driver doesn't react quickly and turn lights from automatic on to manual on there could be an accident.
I was driving on john r rd. In troy, mi at approximately 5:45 p.m. On 12/19/13 when my headlights that were set on auto suddenly went out and stayed off. It was totally dark at that time. The lights did work manually. I have had multiple incidents since than including one at 70 MPH on the expressway. Prior to this I have had a lot of irregular problems with the automatic lights turning on. I have taken the car to the dealer but they have been unable to determine the problem.
Headlamps are extreamly high off road when on high beam. Chrysler tells me there is no fix it is a single unit system and in order to lower the high beams they also will lower low beams. When they adj high beams I lose my low beams and they are so low I have no night vision on low beam they stop about 35 feet in front of the vehicle and go no farther due to them being adjusted extreamly low. I can not drive the vehicle at night time. The dealer agrees with me that the headlamps are out of adjustment and that they have had 5/6 new cars owner complain about the headlamps but there is nothing they can do about it. They advised me the headlamps are hight and at five feets from the vehical they they test 12" high so at 100 feet they are in the trees..... The vehical is unsafe to drive at night I have been told there is nothing that can be done. I have had this vehicle to two dealerships for a total of 3 times and the headlamps are still unsafe at this time.
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