Parts in the headrest break and headrest popped forward hitting driver and passenger in back of the head the vehicle was stationery one time the second time it was moving on a rural highway
2013 Chrysler Town and Country airbags complaints
Page 2 of 3: complaints 11 to 40 of 50, newest first, as owners wrote them.
Both headrests deployed involuntarily and unexpectedly when the ignition was being been turned off after I pulled in the my driveway. The van was stationary and there was no impact or cause for the deployment/. I was in the driver's seat the headrest hit the back of my head with force. We were unable to reset the headrests as the plastic clip holding the metal rod had broken on both headrests
We were driving down the highway didn't hit anything and the headrest airbag deployed. We were starting to slow down to turn and the headrest airbag deployed
Passenger front head rest exploded while cleaning. Stationary in garage.
Tl* the contact owns a 2013 chrysler town and country. The contact received an unknown manufacturer recall related to the air bags. The vehicle was taken to marina auto group located at 765 ridge rd 943 ridge rd, webster, ny 14580, (866)681-0102, for confirmation of the recall. The contact stated that the recall notice was provided to the mechanic. The contact was informed that the vehicle was not subjected to a recall. The contact stated that the air bag warning light illuminated and remained illuminated. The same dealer was contacted and the contact was again informed that the vehicle was not subjected to a recall. The manufacturer was made aware of the failure however, no further assistance was provided. The vehicle was not repaired. The failure mileage and VIN were unknown.
Sensor light coming on and staying on when car is moving then off then back on when idling
Airbag stays on.had it checked an reset.came back on day later.can be in motion or parked on my carport.not on recall list.
A year ago the front of the headrest on the passenger seat popped out while driving on a city street. I attempted to push it back in later but it would not stay. I recently learned that the piece that holds it into place was plastic, and it broke. I am now concerned with this happening on the driver side. In addition, the headrest cannot be repaired.
Air bag light turns on and stays on for most of the time while driving sometimes shuts off and then in a few minutes turns back on this happens almost every day
The airbag light on my 2013 town & country will not turn off. And I cannot determine what is causing the airbag light to turn on. The dealer could not determine the cause of the airbag light either.
Tl* the contact owned a 2013 chrysler town and country. The contact stated that while applying pressure to her brake pedal to the park the vehicle, the vehicle began to move forward on its own at high rate of speed. The contact began pumping the brakes to no avail. The contact was steering the vehicle trying to avoid impact with an apartment building. Red and yellow warning lights began flashing as the vehicle proceed to jumped the curb and crash into the apartment building. The contact stated that upon impact, the air bags did not deploy and the vehicle would not unlock. The contact's daughter, who witnessed the crash, was able to manually open the passenger sliding door for the contact to exit. The fire department and the police department arrived at the scene, a police report was filed. The vehicle was towed to a dealership (preston hood chevrolet service 212 hollywood blvd nw, fort walton beach, fl 32548 (877) 389-0395) where the vehicle was totaled. While the contact's blood pressure spiked after the crash, it eventually stabilized and did not need further medical attention at the scene. However, after the accident, the contact had experienced pain in her lower back and had trouble walking on her left side, she also experienced severe headaches. The manufacturer was not notified of the failure and there were no recalls related to the failure. The failure mileage was 90,000. *dt*jb *as
I was driving down the road and the passenger headrest deployed. Fortunately no-one was in the passenger seat. Dealership says it is broken and since my car is out of warranty I have to pay to fix it. This is a major safety malfunction on the headrest.
While driving on a city street, the plastic bracket that holds the retaining rod in the 'active head restraint system' broke (passenger side), prematurely releasing the headrest. The headrest cannot be reset as intended by the manufacturer due to the nature of the break. Had this happened on the driver side, it could cause an accident.
Passenger seatbelt buckle pretensioner deployment control - circuit open. Causing a lost communication with right b-pillar impact acceleration sensor, lost communication with the right door track impact acceleration sensor and seat belt light. Vehicle was stationary.
Drivers passive restraint head rest exploded on it's own, car was sitting in a garage over night and next morning head rest had deployed. It seems there was a recall on the problem in june of 2013. Dealership says no recall. Cost $1000 to fix.
Airbag light is on always
I have major electrical issues with my van that involves several components including my airbags. While driving down the road the wipers operate uncontrolably several warning lights come on including the airbag light. The blind spot indicators and park assist and traction control ABS is all unavailable at the time of it acting up. I have taken it to several dealerships all chrysler and none of them can diagnose the issue. The vehicle acts up no matter what it is doing whether it is driving down the road or stationary. This problem has been going on since it had 41,000 miles on it and sisnce I purchased it used with 41,000 miles on it. I have talked with chrysler headquarters and they will not respond to me by email or phone call at this time. They initially talked to me and said they would be of no financial assistance to me because the factory warranty is up, and not they will not respond to my calls or emails.
Clock spring disconnected drivers airbag. Air bag light has been on for some time even the last lime it was at the dealer, when the cruise control stopped working found the clock spring has broken and disconnected drivers airbag. Internet shows this is a very common problem.
My vehicle was in an accident recently where the front end had to be totally replaced and the airbags did not deploy
Air bag light comes on randomly. Even after service, air bag light remains unpedictable. This is a serious safety issue that has been reported by many owners which chrysler needs to resolve asap.
My 2013 town and country limited with 21403 miles air bag warning light comes on, goes off and repeats this continuously as I am driving. It will cost me $125.00 for a diagnosis. Contacted chrysler, they are going to work with me after the diagnosis is completed.
My airbag light comes on and off continually when I am driving my vehicle. This issue has occurred since the vehicle was purchased. I believe if this issue continues it may cause the airbag not to deploy or to deploy in error. This is very concerning. Dealership has failed to repair this issues after 3 attempts. The vehicle is on a street or highway when issue occurs.
While driving down the road the passenger head restraint came up and hit my son in the back of his head. Not sure if it is part of the airbag system or the anti-whiplash system. Fortunately he was not seriously hurt. Cannot get the head restraint back in place
Seat belt warning light on instrument panel was continuously illuminated. First instance required replacement of the driver side air bag thorax with an open circuit to the air bag module (09/21/2016). Second incident also required replacement of the passenger side thorax which also had an open circuit to the air bag module (02/24/2017). Incidents occurred any time the engine ran and on any type of roadway09 surface.
The tipm is junk. I have taken 3 places to be checked and the fix is $1000 for a vehicle that has 37,400 miles on it. It started after the original 36,000 miles of course. It will randomly not start in the mornings or after it sits for 8 hours. It's awful. It's become a vehicle that you can't trust.
My husband was driving down a straight road and all the air bags on the passenger side of the van deployed for no apparent reason. Police came to the scene and made an incident report which notes that there is no damage to the outside of the vehicle and did not find any reason why the air bags should have deployed.
While in motion on a highway everything shut down. No spedometer, no tv, no windows, no blinkers, no AC,no brake lights, no headlights. Everything that was electrical was off. The engine was still running. All warning lights were on the dash and it also said no bus,
The seat belt warning light came while driving the car. I took it to a chrysler service center and they told me a sensor had gone out and none of the air bags would operate if in an accident. The cost to replace this part will cost me $600.00
Tl* the contact owns a 2013 chrysler town and country. While driving various speeds, the air bag warning indicator illuminated on the instrument panel. While driving at various speeds, the oil light illuminated on the instrument panel. The vehicle was taken to the dealer where it was diagnosed that the oil pressure control switch failed. The switch, filter, and oil sending unit were repaired. The VIN was not included in the federal safety agency campaign number: 13v291000 (air bags). The air bag issue had not been diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was 41,000.
Steering wheel controls including the horn and possibly the steering wheel air bag are intermittent. >>so far on three separate occasions while stopped & driving all electrical parts of the steering wheel have just quit for a day or two and then for no reason begin working again. Unfortunately every time it goes dead and we arrange to take it in for service it starts working and the dealer says they can't do anything unless it is completely broken and not intermittent. Since chrysler minivans have been recalled in the past for this "clock spring" problem, chrysler should authorize replacement of this known safety defect (no horn or airbag intermittently with out warning) without being required to do so by the government. I guess I could authorize the dealer to replace the known intermittent clock spring at my own expense and then hope that sooner or latter the recall is expanded to include the 2013 model year. Or I can hope it quits long enough to be taken to the dealer with dead electrical parts on the steering wheel before my 36 month/36,000 mile warranty runs out this june . I attempted to turn the wheel while stopped and while driving to both get it working again when not working and also to get it go go dead again at the dealer when it was working but the intermittent problem does no seem to have any pattern of be effected by steering wheel movement. The third time it quite was saturday night 9 jan 2016 and began working on monday 11 jan 2016 on the way to the dealer.
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