On september 2018 while driving on the highway my 2013 chrysler town and country started stalling notice that it was losing power I barely made it home when I try to open side doors notice that none of the power side doors wouldn't open they were stuck we can't open the doors and once we turned off the van it wouldn't start we thought it was the battery so we got a new one, but the battery wasn't the problem. Because when we connected the battery it turned on but once again we shut down the engine it wouldn't start again... We notice it started making a noise and losing power and the engine shut down and it wouldn't start again so we decided to disconnecting the battery so we can see if it would turn on the next day and it but so that it what we have to do everytime we would go somewhere. But than we started having problems with the transmission it started failing so now we are also having to deal with the transmission...all this is driving us crazy never had problems with my other 2 to van's that we bought before, but this one is a lemon if its not one thing it's another last year we had problems with the engine had to take it in to the dealership and now all this electrical and transmission problems I actually don't know what to do....please help that is my only vehicle to get to work.
2013 Chrysler Town and Country body complaints
Page 2 of 2: complaints 11 to 25 of 25, newest first, as owners wrote them.
Tl* the contact owns a 2013 chrysler town and country. The contact stated that the liftgate crashed down without warning. The local dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 75,000. *tt the consumer stated struts on liftgate failed.
Tl* the contact owns a 2013 chrysler town and country. While driving approximately 55 MPH, the front passenger side head restraint suddenly popped open. The air bag inside did not deploy. The contact took the vehicle to the country dodge dealer who informed the contact that the head restraint needed to be replaced. There was no recall for the repair. The vehicle had not been repaired. The manufacturer opened case number: 32033245 and informed the contact that the repair was not covered under warranty. The approximate failure mileage was 52,000. ..updated 10/25/17 *bf updated 11/16/2017
The sliding side passenger doors on my van will occasionly close by themselves, just after having opened them to load passenger. This is extremely scary when the passengers are my grand children. Heard of other problems like this, but they were with vehicle on a incline. Mine happen on level surface.
Tl* the contact owns a 2013 chrysler town and country. While driving at an unknown speed, the automatic passenger side sliding door failed and open independently without warning. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 55,000.
Tl* the contact owns a 2013 chrysler town and country. The contact stated that the dealer replaced the interior flooring from the front firewall to the rear firewall. The contact mentioned that the flooring was not aligned correctly and caused water intrusion. The contact also stated that the rear passenger side door was not properly aligned and was difficult to close. The vehicle was not repaired due to the dealer refusing to provide a permanent remedy for longer than 22 months. The manufacturer was notified of the failure and provided no remedy. The failure mileage was not available. Updated 02/23/16*lj; updated 04/25/18*jb *tr the consumer stated the ramp guage material it too thin to suppourt the weight of the wheelchair and the occupant. The ramp was interferring with the front seat positioning.
When I was driving in reverse after making a u turn the brake lock up on me causing the car to roll. It was so dangerous I had absolutely no control of the car. There are worse cases, when im driving up a hill imagine that...... I just rolled down the hiil, I thought it was over.
I was driving down the expressway on aug 13th around 9pm when suddenly the hood of my minivan flew open and smacked my windshield. Everything went black in front of me due to the windshield shattering and the hood up against the car. I was forced to navigate myself and my newborn twins across the 4 lane highway unable to see a thing. Luckily I made it without causing a horrible accident. When the officer arrived he pointed out the latch of the hood did not simply come undone but the bolts were actually stripped out and the entire mechanism had defaulted. He strongly encouraged me to contact chrysler. I contacted chrysler the following morning. My minivan has never been wrecked nor had we had any problems or concerns with the hood before. My minivan still remains at the body shop waiting to be repaired because chrysler claims they are in no way responsible for what happened with the vehicle.
There was occasionaly a odor of burning plastic.
My 5 year old daughter was climbing out of the driver side power sliding door when she must have bumped the button to close the door. It closed on her head just behind her ear and kept pressure on it without releasing. My wife had to jump out and firmly push the door open to dislodge her head. She had an indentation on her head and a good sized bruise...not to mention she was terrified and screaming! We are so blessed that it wasn't her neck that got stuck in there. I did a little research online and have found videos where people put things like pencils and blocks of wood in between the door and the pillar and the door snaps them like they are twigs. This is terribly unsafe! Chrysler needs to do something about this. Very disappointed!!!! What kind of family vehicle is this???
Tl* the contact owns a 2013 chrysler town and country van. The contact stated the driver's side sliding door would constantly become stuck. The vehicle was taken to the dealer, where the technician diagnosed that the door latch needed to be replaced. The repairs were made to the vehicle. The manufacture was not notified of the failure. The failure mileage was 6,000 and the current mileage was 14,000.
Tl* the contact owns a 2013 chrysler town and country mini van. The contact stated that while the driver's side sliding door was being opened, the sensor failed and the door closed on the left hand of a young passenger. The vehicle was taken to the dealer for inspection and the manufacturer was made aware of the failure. The VIN was not available. The approximate failure and current mileage was 16,000.
On the way home from purchasing the vehicle I stopped to walk the dogs. I turned off the ignition and walked over to the passenger side. I opened the door with the door handle. The door was about 3/4 open when I reached in to get the dog's leashes. Even though the door hadn't completely opened it suddenly started closing rapidly. I was able to get my head out but not my arm. The door closed on my arm and trapped me. In order to stop the closing door I grabbed the door and pulled on the door with my left hand and it stopped. If I had not reacted this way the door would have crushed my arm. I then had to reach over with my left hand and use the door handle to open the door and free myself. I have a couple of scrapes on my arm, it is slightly swollen and sore but luckily it didn't break. If I hadn't seen the door start to close it could have trapped my head. If my dogs would have been in the doorway they would have been killed. This vehicle is supposed to have a safety stop if anything is in the doorway.
2013 chrysler town and country. Consumer writes in regards to defective pinch sensors sliding and rear doors in vehicle. *smd the consumer stated her dog was almost crushed by the sliding door, the day after she leased the vehicle. The salesperson stated the door would stop, but that was not true as she later learned when the service manager tested it. Though it will stop with push back force, a limb or small person would be crushed. The service manager determined all the other vehicles on the lot functioned in the same manner. So it appeared that it was not an isolated defect. The liftgate also required increasing force to stop. As it lowered, the consumer was unable to stop it, when it was within a foot or so of closing.
Tl* the contact owns a 2013 chrysler town and country. The contact stated that the dashboard would cause a glare from the lights reflecting from the road, preventing them from seeing through the driver's side window. The contact spoke with the manufacturer and was told that the vehicle was designed in that manner, but they would further inspect the vehicle. The contact had yet to receive a return call from the manufacturer. The failure mileage was 50 and the current mileage was 4,000. Updated 01/09/13*lj updated 1/9/2013
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