The issue is the fuel pump relay which is internal to the total intigrated power modual or tipm. The van wouldn’t start.
2013 Chrysler Town and Country fuel system complaints
Page 2 of 2: complaints 11 to 40 of 40, newest first, as owners wrote them.
Over a year ago, we began to have a problem in which the vehicle would, on occasion, not start. The “check engine” light would come on, along with another icon that looked like a lightning bolt between two inverted parentheses. Sometimes it started up on the first try, other times it would take a few attempts, and sometimes it would not start at all. Then a new wrinkle emerged: the van conked out on us a few times while on the road -- once while merging onto a highway. We now had a serious (and potentially dangerous) problem on our hands. We had the fuel pump replaced, but the problem persisted. I took the van to our local Chrysler dealership to have them figure it out. They replaced the throttle body and cleaned the fuel injectors and fuel system. I drove the car home without incident, but the following morning, I tried to start it, and the same old situation emerged — the engine cranked but never turned over. I then had it towed back to the dealer for another round of diagnostics. I mentioned that I had seen on the Internet about a possible faulty Totally Integrated Power Module (TIPM), an issue in various Chrysler/Dodge/Jeep/Ram products. Later they called saying the battery was the problem (even though they earlier reported that the battery was okay), and had nothing to do with the TIPM. For about a week, the van is started up without a hitch, but then same old hesitating-before-starting situation reared its ugly head, albeit briefly. It is only a matter of time before it stalls out again in traffic. These vehicles should be recalled and the TIPM needs to be replaced.
Purchased 2013 chrysler town and country in july of 2020 and it had a clean record, was a former carmax vehicle and my independent mechanic reviewed the vehicle and deemed it a good purchase. I have since cared for the vehicle and it has run well until recently several error codes came up. P0300, p0456, p0455, p0175. I took it to my mechanic and they said this could be a vehicle manufacturer issue. The codes say something about evp leak, misfire and system running too rich. This should be investigated to ensure a recall isn't necessary. Repairs are well over $1000 and not due to any pre existing issues.
Fuel pump keeps running after key is removed. Van won't start no fuel. Iratic engine keeps trying to start with key released. Not a constant 3 or 4 times a week. Stationary.
The van dies on me while driving. Not in idle, only while diving. The shop replaced alternator (I took in old alternator to get tested, all good). Van sill dies, shop thinks it's fuel pump. Been doing this over a month, thought it might be egr related but I've been told 2013 does not have egr. Please advise. It's not safe.
Tl* the contact owns a 2013 chrysler town and country. The contact stated that while driving 25 MPH, the vehicle loss motive power and stalled without warning. The contact pulled the vehicle off to the shoulder and upon inspection, the contact's husband discovered that the fuel line had disconnected causing fuel to spill all over the engine compartment. The contact's husband reconnected the fuel line and the vehicle was driven to the residence. The following day while driving 10 MPH, the failure recurred and the contact's husband reconnected the fuel line for a second time. The vehicle was taken to daytona dodge chrysler jeep ram & fiat (1450 n. Tomoka farms rd suite a, daytona beach, fl 32124) and remained in the dealer possession. The vehicle was diagnosed and the fuel line was rescued to the fuel rail. The manufacturer was notified of the failure. The failure mileage was 140,581.*dt
One night 2 years ago I was driving my van. I drove it as usual on my daily routine. I went home and about 30 minutes of being home I went and got in my van and started it up and it started normally just as it always did. It ran for pry 3 to 5 seconds only and just died. I tried to start it back up and it would not start. Tried starting it for an hour and it would not start. That's when I researched and found out about the tipm problem that dodge has. I never knew for sure until recently if that was indeed what the problem was. Until recently and only found out because I sold my house and had to get it moved out of my garage where my van sat since the day it died. I was not able to drive my van for pry over 2 years. My van is a 2013 and has about 80,000 miles on it. We are the only owner. After paying almost $40,000 for a brand new vehicle I definitely didnt think I would not be vehicle less anytime soon. Once my house was sold I had someone I knew come to try to get it started so I could move it. A guy looked at it for a couple days before he got it started. I was thrilled. That's when I knew it wasn't the fuel pump that went out. To get it started we had to hook the fuel pump up with a different wire that is ran to one of the cigarette lighter spots in the van. That was in september. That's how I've been driving my van since. Now the other day as I drove over a bridge my van just died. Reason is because the wire that is plugged into cigarette lighter to fuel pump got to hot and began melting inside the cigarette lighter plugin. The wires began to melt as well from being to hot. This is very dangerous as it can start a fire in someones vehicle. Someone can be killed because of this and it can be prevented if dodge fixed all the vehicles with this same tipm instead of just some of the vehicles that the recall was for.
The tipm is bad causing a fpr problem, causing cold starts or no start as well as stalling or a complete power drain of a brand new battery purchased 11.22.20 this should be a recall
Fuel pump relay inside the tipm failed, causing car to stall while in motion with loss of power steering and power brakes. If this happened at highway speeds it could result in a crash. This is a common issue and other dodge/chrysler vehicles have been recalled for similar failures in 2011 models. Suggested internet fixes involve bypassing the fuel pump relay with a jumper that could result in fire.
For weeks car would not start in the mornings before work or after being parked for several hours. Car battery needed to be boosted/jumped in order to start, after a few weeks of this battery drained, bad battery (had to purchase new battery and told this was the issue.) even with the new battery car would not want to start after being parked a few hours or overnight, especially in very cold weather. Car cranks but not start until after several tries of turning would start to run then shut off after a minute then would start after a few times of stalling or turning off. Car has stalled and/or refused to start several times with my children in the vehicle leaving us stranded a few times and inconvenient and unsafe for my 4 and 5 year olds, especially my 4 year old who is a type one diabetic. Car has had difficulty accelerating and has stalled on major streets and highways and I have required roadside assistance on three occasions in the last two weeks concerning this issue that I have taken my vehicle to three different mechanics and all say the fuel pump relay and one said possibly the fuel pump or fuel pump relay and there is a history of this issue with this vehicle and there have been recalls in 2012 concerning the same issue and part the fuel pump relay, however there has been no recall for the 2013 town and country yet the jeep grand cherokee and dodge ram already offered recalls for the same issue and year. Many people with the 2013 town and country are experiencing the same issue with the fuel pump relay and we should be offered a recall as well for this faulty part which is dangerous because it can cause a vehicle to stop and /or not start at anytime.
When trying to start my van all the dash lights come on but the van will not start and the etc light comes on. There is a clicking sound in the fuse box and the brake lights do not light up when the pedal is pushed. Took it to the mechanic who stated there is a problem with the fuel pump. There is currently a recall on the fuel pump relay for certain town & country vans but for some reason does not include this particular one.
Tl* the contact owns a 2013 chrysler town and country. The contact stated that the check engine indicator illuminated. The contact called carolina chrysler dodge jeep ram (located at 1001 halstead blvd, elizabeth city, nc 27909, 252‑335‑0724) and was informed that there was a misfire on cylinder number four. The vehicle's coil and plug were replaced; however, the failure recurred. The contact found a tsb for the federal safety agency id number: 10136484 (fuel system, gasoline, engine, fuel system, other) that related to the failure. The manufacturer stated that due to the date the vehicle was manufactured, it would not be covered under the tsb. The approximate failure mileage was 123,000.
Car would not stop immediately when brakes were applied...paid over $950 to fix. Also had overheating..replacement of heater hose that goes to firewall. Part alone cost $250. Overheating on highway.
2013 engine shuts off within first 7 minutes of driving. No warning it doesn't stall and radio GPS and other components stay on just engine shuts off. This happens about 60% of the time. First time was on highway after driving 5 minutes going 60 MPH shut off and it actually turned itself back out without me doing anything. Another time was after driving 3 minutes at a stop sign started to go and car shut off after 1/4 mile I had to pull over to restart. It's shut off dozens of times regardless of speed or location. 2nd to last time it happened I was going over railroad track at about 15 MPH and last time it happened I was driving on highway at 70 MPH. Once it happened in my driveway, I though idling it a while before driving would help but it shut off when I adjusted my steering wheel after idling for 7 mins.
Vehicle turns off while driving; losing power steering. Extremely unsafe.
My fuel pump initiator is not sending signal to start my car. It is draining my battery as well. My car may start going to work but not on my lunch break then start after work but it hesitates many times.
Fuel pump not working correctly, not shutting off, not starting, I search online and found the exact same problem. Recall r09 / the federal safety agency 15v‑115 for chrysler, dodge and jeep vehicles but recall is only for dodge and jeep. (not chryslers.)
Kept taking it in probably for almost a year for a diagnostic check because it felt like it had a jerking feeling in the engine. Was told no codes were showing up. Then earlier this year, had to have 2 coils replaced on the engine. On june 1 I took it in because the engine light was on, now it needs camshaft and other stuff done!
Have had nothing but problems and have nothing good to say about this van!
On may 9th 2018 while driving the car down a two way street not far from a school zone it basically locked but the engine was still running. The vehicle was still in motion but I could not steer because the wheel was locked, I could not stop because the brake did not work, I almost crashed and died. I had to jump a curb to slow the vehicle down and avoid accidents. I was then able to turn off the vehicle. This is extremely dangerous and sounds like defective parts in the vehicle that need to be reported as a recall to the manufacturer. The public needs to know as many lives on the road are at risk and we want answers and the problem resolved by the manufacturer.
Tl* the contact owns a 2013 chrysler town and country. When the ignition was started, the vehicle would not accelerate. The vehicle was towed to an independent mechanic where it was diagnosed that the fuel pump relay needed to be replaced. The vehicle was temporarily repaired. The dealer was not contacted. The manufacturer was contacted and was unable to provide assistance. The failure mileage was 112,553. *tt updated 8/14/18
I was driving and lost a full tank of gas within a hour, stopped and notice and smelled gas leaking from bottom of engine. Took it to the nearest dealership and was told I had a bad fuel rail.
Vehicle will crank with ignition switch in on position. However, it will keep cranking and wont start. After a couple tries it will finally roll over and start. Vehicle has turned off while idle for no reason but will start after a couple of cranks.
P0456 dtc for evaporative emissions system leak. Been fixed twice by replacing control valve and continues to occur. Could lead to increased evap emissions and violate epa regulations. Diagnostic trips at startup while stationary.
Tipm fuel relay went bad not allowing fuel pump to get power and start vehicle. Dealership denied me buying repair kit cbwpr091aa because my vehicle has not been recalled. This is a 16 dollar fix. Instead they tried selling a whole tipm @ $869.00. Chrysler needs to recall these vehicles and fix this. I'm fortunate enough to have the know how to do it myself and bought the part online and did this myself.
Failed to stay shut off after being parked in the garage, evidently ran out of gas. I opened the garage door the next morning to over 120 degrees, the van steering wheel was to hot to touch, I pushed the start button and the screen said "system is hot" . I know I had shut the van off because the radio stops playing when you open the door after turning it off. Now the van won't run. I had it towed to a dealership for repair. It could have burned my home down! After checking complaints online could this be an issue with tipm? Is there a recall for this yet?
The engine, without warning, will shut off while driving. This has happened approximately 5 times since october 13, 2014. There is no warning the engine is getting ready to stall, and the only light on the dash that comes on after the stall is the traction control light. As car is coasting under inertia, I am able to shift into neutral and restart the engine with no trouble. There are no error codes stored in the van's computer, per my local chrysler dealership. The dealership's service department has been unable to duplicate the problem and cannot figure out a solution. I believe this to be a serious safety issue, as power steering and power brakes are lost once the engine stalls/shuts off.
Think toyota .I was accelerating from a light and let up on the gas but car kept accelerating .next I put it in neutral motor kept racing.got car stopped.in the middle of the road. Restarted car-still raceing.next atempted to pull over so put my foot on brake and put it in gear van shook and shook til about 35 miles per hour{with brakes on} then a big thunk and it returned to normal.xxxx in august it did smething similar. When aproaching a stop let up on gas {30 MPH} van kept going pushed harder on brakes car shaking but slowing till the big thunk and then it stoped,part way into intersection. Not for the week of heart.
I bought this van about 2 weeks back. The dealer had filled up the gas tank. Yesterday I wanted to refuel and then I realized that this was the most unsafe car I have seen. Anybody could have access to the gas cap. There is no key lock or lever lock to it. Just flip open the cover and unscrew the cap and put anything into the gas tank or draw out the gas if you want to. This car costs about 30,000 and has all sorts of features but I am scared to take it out of my garage and park it anywhere else. I hope the manufacturer does something in regards to the accessibility of the gas cap to ease the mind of the owners of this vehicle. I would not have bought this car if I had noticed this at the time of purchase.
Took delivery of a brand new 2013 chrysler town and country touring van with 4 miles on it on thursday, june 20, 2013. Drove it home approximately 10 miles. Took it out for the first ride on saturday june 22, 2013 and while driving, engine failed without warning and I lost all power to vehicle. Started it back up and vehicle did this again. Continued to start up and shut down without warning about four times. Called road side assistance and car was towed back to dealership. Service department can not duplicate the problem. Corporate office is of no help. Without fixing the problem, this will happen again. This is a serious problem that can cause a serious or fatal accident and chrysler has not addressed the problem. They did recall their prior models for this exact problem - recall #72674.the problem is continuing with their newer models but chrysler does not seem interested. Meanwhile, I have a brand new vehicle sitting at the dealership less than a week old that I am afraid to drive my family in. There have been over 57 reports in the chrysler town and country forum of this exact problem - some involving accidents with children as passengers. Chrysler is selling unsafe vehicles putting children at risk of serious harm. I can provide the names of all the people I spoke with at chrysler - their customer service unit, and their top care unit - along with all those I am dealing with at the dealership. I have a meeting with the dealership monday, july 1st. However, unless the problem is fixed, this vehicle remains unsafe to drive. I have put chrysler on notice, the dealership and now you, that this vehicle is unsafe and can cause serious injury to the passengers and other innocent drivers. Please do not wait for a fatality to investigate this.
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