While driving, we heard a loud noise like rattling coming from the engine area. I thought it was a bad A/C clutch so I turned off the A/C but the sound continued only not as loud. When I turned the A/C unit on...the sound became louder so I turned off the A/C to arrive at destination. I later took my vehicle to the dealership who said the flexplate had to be replaced. A week later I received a second call that the tipm had to be replaced as well. Upon research, I have found numerous complaints online from other owners of this vehicle type spanning the years 2012-2014 with a high number of problems with the same two parts. I do believe these parts are dangerous and faulty or an investigation leading to the cause should be done. I consider myself lucky that my vehicle did not shut off on a highway or dangerous condition as I have heard these type vehicles doing that to others in their testimonials. I will receive the repair receipt documentation from the dealership to prove the parts replacement to verify my testimonial.
2013 Chrysler Town and Country transmission complaints
Page 2 of 3: complaints 11 to 40 of 41, newest first, as owners wrote them.
Power train stopped working in the middle of a public street while in motion, had to replace transmission.
The van randomly shuts down while driving this makes it hard to steer and could cause an accident because of the power loss and steering. The van must be shifted into neutral or park to restart. This can be very difficult especially on the highway. Sometimes it smells like an electrical fire. It has been looked at by several mechanics with nothing found. *ln
Transmission slip when you try to park on an inclined street very difficult to park. Had it at the dealer and they keep telling me ,that's normal.
Tl* the contact owns a 2013 chrysler town and country. While driving, the vehicle stalled without warning. The vehicle was restarted and was able to drive normally. The vehicle was taken to zeigler chrysler dodge jeep ram of downers grove (2311 ogden ave, downers grove, il 60515, (630) 241-5500) where it was diagnosed that the PCM needed to be replaced. The vehicle was not repaired due to the repair fees. The manufacturer was made aware of the failure and did not assist. The failure mileage was approximately 93,000.
Tl* the contact owns a 2013 chrysler town and country. While driving various speeds, the vehicle stalled without warning. The contact mentioned that the vehicle restarted after a while and functioned normally, but the failure recurred. The vehicle was taken to I-77 chrysler jeep dodge ram (435 s church st, ripley, wv 25271, (304) 514-7077), but the cause of the failure could not be determined. The vehicle was taken to an independent mechanic where the fuel pump was replaced, but the failure continued. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 75,000.
Car continue to turn off. Engine and electric problem as well. Took it to numerous auto repair shops and waisted a lot of money. Nothing got fixed said it's a manufacturing problem, mechanics try to fix but failed to do to it's a manufacturing problem. Recall these vans!!! Kids are in these van's and they just cutt off in the middle of the highway and I've changed out everything, nothing works! Shuts off randomly in the streets and highways! Big safety hassard!! Recall them all! My cousin has a dodge one and it does the exact samething.
The vehicle shifts roughly from r to d and d to r. When accelerating at about 35 to 45, the vehicle delays the shift causing the car to shake before shifting to the proper gear.
The flywheel has broken and this appears to be a very common problem that many have had to repair. There seems to be a misalignment issue or a weakness in the material used to manufacture the flywheel. The van started with a sound similar to the vibration of a loose heat shield. Then came the vibration and shaking at idol, similar to an engine miss on one of the cylinders. No of those were the problem. Then, the van was in motion and all of a sudden it wouldn't go while pressing the accelerator. Pulled the van to the side. Shut down the engine and tried to restart. The starter now spins freely with no resistance. This should have become a recall a few years ago and corrected before this model was ever manufactured.
I have already replaced the oil filter adapter housing as many have complained about, but I am still having an oil leak just a few months later. Now when I drive sometimes the accelerator goes out so I just cruise until it comes back on. It happens at highway speeds and in town driving
When starting out from a red light rpms went up but van did not move, whining sound heard. Van clunked into gear and moved freely after reaching higher gears. However transmission slipping at low gears worsened thru out the day. Transmission had to be replaced
Driving vehicle on suburban streets I noticed that the vehicle would hesitate at take off and then slam into gear. This happened at every stop. Then while driving the engine would rebound but the transmission wouldn't engage. Pulled over and turned off engine, restarted and drove but again slammed into gear. Managed to make it to a parking lot and pulled in. Had vehicle towed home. Later had vehicle towed to dealer"checked and found vehicle won't move and transmiss ion pump is whinning, fluid is burnt, checked dtc' s p0944 loss of prime, p0731 gear ratio error in 1 st, p0846 2-4 or 2c pressure switch rationality, r transmission has hard internal failure, recommend replacing transmission" . Vehicle has 41000 miles on it. 4700 dollars to replace faulty transmission.
Transmission went out due to failure of hydraulic pump with no prior issues. Well maintained 90,000 miles. Happened while turning left 10-15mph on city street.
Takata recall: the heater runs one day and stop the next day and the AC also when the weather cold the windshield will become foggy, and it is hard to keep driving the vehicle, which could cause accident. The transmission sensor light keep coming on and off on check engine light.
Driving home last night in our 2013 chrysler town and country a transmission issue came up out of nowhere, with no warning. The van lost all speed and was unable to keep up with traffic. It was a dangerous situation that thankfully avoiding any accidents. The van only has 58,000 miles. A certified technician has looked at it and said it will need a new transmission due to internal failure of the pump as there's no pump pressure. He mentioned that he's personally seen several of these problems with premature transmission failure due to design flaw; including ones low mileage ones like ours. I've spoken with several other mechanics and all have said it's an issue seen too frequently. I called the local dealership (olathe dodge chrysler 15500 w 117th street - olathe, ks 66062) where the van was purchased from and spoke with the dealership director to see if they could work with us to correct a known problem. All I was given was the chrysler 1-800 customer service number. It's an expensive design flaw by chrysler costing several thousand of dollars to repair.
Was driving along a highway and heard a whine. It got worse as I got closer to home. Rpms suddenly increased greatly. Took it to chrysler dealer where I purchased the vehicle new. After checking it over, it was determined that transmission needed replacing at 60500 miles. 4 months past warranty expiration. When talking with several mechanics and transmission businesses, heard this is common for this transmission (6 speed). Said the supplier for the bearings, used junk, as this has caused the problems. Chrysler must be aware of this.
Tl* the contact owns a 2013 chrysler town and country. While driving various speeds, the vehicle independently shifted into neutral without warning. The dealer (zimmer chrysler dodge jeep ram, 1086 burlington pike, florence, ky) was contacted; however, the failure could not be duplicated. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 55,000.
Tl* the contact owns a 2013 chrysler town and country. While driving 35 MPH, the contact stated that there was a hesitation in the transmission. The vehicle was taken to an unknown dodge dealer where it was diagnosed that the transmission needed to be serviced. The vehicle was repaired, but the failure recurred. The manufacturer was not contacted or notified of the failure. The approximate failure mileage was 62,000. *tt updated 7/16/18*jb
Tl* the contact owns a 2013 chrysler town and country. While driving 25 MPH, the transmission made a knocking sound and the vehicle began to independently decelerate upon driving less than 30 MPH. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission failed and needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was not made aware of the issue. The approximate failure mileage was 22,321.
While driving at about 30mph on a city street the transmission suddenly downshifted to a low gear causing the engine RPM to go up to 4000. This caused the MPH to be limited to about 20. There were no 'engine trouble' or other warning lights. The gear shift still indicated 'drive', not a lower gear. Upon stopping, the gear shift was moved to all positions to no affect; when driven the car remained locked in a low gear. The lower gears, below drive (1, 2,3) were not indicated when the lever was moved to the position where they should have been indicated. The car was shut off and restarted. The problem seems to have corrected itself and has not yet reoccurred after several miles of driving, but only hours after it occurred. This sudden downshift, without warning, could be serious at high speed and crowded roads. It is scheduled to be checked by a dealer but there is conflicting views as to whether a trouble code will be available now that the problem is not present. Scary!!
Driving down a highway our van's snap ring broke and destroyed the transmission and disabled van on a busy highway. Transmission went out without warning. Could have been hit by another car.
Tl* the contact owns a 2013 chrysler town and country. When the accelerator pedal was depressed, the vehicle hesitated to accelerate and a loud noise emitted from the front end of the vehicle without warning. The vehicle accelerated after the accelerator pedal was depressed with excessive force. The vehicle was taken to a dealer, but the failure was unable to be determined. The contact was a certified mechanic and discovered that the transmission failed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 31,000. Updated 06/10/16*lj
Tl* the contact owns a 2013 chrysler town and country. While the vehicle was in the park position, the vehicle independently rolled and knocked the contact to the floor. The front driver side tire ran over the contact's left leg and continued to roll down a hill until it stopped at the bottom of an embankment. The contact sustained tissue and nerve damage on her left leg, two torn rotator cuffs on her left shoulder, and severe bruising on the entire left side of her torso that required medical attention. A police report was filed. The manufacturer was not notified of the failure. The vehicle was taken to an independent mechanic where the door and the sub seat stowing area were repaired. The cause of the failure was unknown. The failure mileage was 30,484. Updated 11/25/15*lj
At multiple times when putting my van into drive it makes a hard clunk and has been making a "chirping" sound. Took it to dealer that I just baught it from. And they claim nothing is wrong and could not duplicate my complaints. Also has a very strong burning platinum oder when driving.
On three different occasions, the engine has shut off while driving. As high as 45 MPH. I have full dash functionality the only way I know the car has stalled is the speedometer is going down as I try to accelerate. I also lose all power steering and braking. Thus far, I have been lucky enough to be able to get the car into parking lots to put it in park and restart the car. Took the car in for repair after receiving error code p0018 crankshrft.camshaft position correlation bank 2 sensor. Was told the car was repaired, two weeks later, the engine shut off again with the same error code.
Was stop for red and the vehicle suddenly jerked, scared me then started drifting backward tap the vehicle behind me but there was no damage to it.
Tl* the contact owns a 2013 chrysler town and country. The contact received a notification for the federal safety agency campaign number: 14v234000 (electrical system). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 3/24/15* cn the consumer also stated when shifting from park or reverse, he felt a jolt from the vehicle and heard a noise. Updated 04/8/15
Vehicle was parked in driveway, was in "park" gear and had been running for approximately 20 minutes. Vehicle was turned off and keys were removed from ignition when vehicle suddenly started to roll backwards. Reportedly, vehicle was restarted and braking was attempted but vehicle would not stop. Vehicle rolled into tree/fence and damaged passenger door, that had been left open in the haste of the incident, and the rear bumper. Damage estimates at 4k.
Think toyota .I was accelerating from a light and let up on the gas but car kept accelerating .next I put it in neutral motor kept racing.got car stopped.in the middle of the road. Restarted car-still raceing.next atempted to pull over so put my foot on brake and put it in gear van shook and shook til about 35 miles per hour{with brakes on} then a big thunk and it returned to normal.xxxx in august it did smething similar. When aproaching a stop let up on gas {30 MPH} van kept going pushed harder on brakes car shaking but slowing till the big thunk and then it stoped,part way into intersection. Not for the week of heart.
May 27 I floored the accelerator to pass a slow truck at 57 MPH let up on the pedal but the van continued to accelerate (the vehicle had previously had a transmission software update so I changed the econ o button and also kicked the foot pedal) at this time the vehicle was showing a mile or two from 80 MPH. At witch time I held the brake and pulled off the road.there was a large red throttle body light on. When I turned the engine off. I decided to wait as the brakes smelled very hot. On restarting all normal warning lights plus this large red t/b light while cranking the dealer changed the foot pedal. On june 11 I followed several cars leaving a parking lot at 35 MPH I let up on the gas the van continued to accelerate red light once more. I braked and pulled off the road. On restarting the engine went to 1800 RPM .. Shut it off for 4 to 5 min restarted light on while cranking then went out like the first time and drove normal. The throttle body light comes on while cranking (not normal). The dealer said they can not find anything wrong and will call chrysler they have had the van for a week now, and don't know how to fix it. The fault did remain on the computer for them.
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