Tipm module defective leaving my vehicle stranded had to be towed home with my kids, been to dealership twice, with no luck but a 200 service fee and no correction, I called chrysler corp directly and was hung up on sayin they will do nothing when ask to speak to manager. The occasions I went to get gas maybe 4 min filled gas car wouldn't start waited 2 hrs 4 tow truck, other times was in highway car started shaking pulled over again car wouldn't start giving me a lighting bolt error code in dash board I pay 467 a month and spent lets see 200 3 times for towing 189.99 at dealership twice in one [xxx] month and chrysler knows of this issue in there cars and wont recall it. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
2014 Chrysler Town and Country driver assistance complaints
Page 2 of 2: complaints 11 to 15 of 15, newest first, as owners wrote them.
Tl* the contact owns a 2014 chrysler town and country. The contact stated that the vehicle's blind side sensor located on both the passenger and driver side mirrors failed to properly notify the driver. Also, the instrument panel failed to chime and the light sensor system failed to alert the driver when something was in the vehicle's blind sight. The contact took the vehicle to the dealer who stated that because the body repair shop previously repaired the vehicle, they should provide this repair as well. The vehicle was not repaired. The insurance company stated that only original equipment could be used for repairs on the vehicle. The dealer was informed that the parts for the repair were original parts. The vehicle was not repaired. The manufacturer was made aware of the failure. The VIN was invalid. The failure mileage was 29,929. Updated 05/04/16*lj
I was driving up hill in the city of muscatine and my automobile started roaring and accelerating near a stop sign and I could not get the auto to stop. I ended up hitting a curb and crashed into two trees and was knocked unconscious. The airbags in the front and the side did not deploy. Both sides of the car were impacted and the front also. The car was still roaring when emergency personal arrived to assist me. This caused me to have seizures and was taken to emergency room and admitted to hospital. The ups driver heard the car roaring and me crashing into the trees.
Car cut off and would not start. Took the car to a chrysler dealership and they said it was the battery. They charge the battery and the car still would not start. Then they said it was the tipm, they had to order the part and 39 other was waiting on the part also. It is going to be $1,100.00 to fix the problem.
I bought a 2014 chrysler town and country in august 2014. I took the van in for a squealing noise 20 days after I bought the vehicle sat there for an hour at the dealership and then they come to tell me they could not hear the noise. The van stop making the noise in october 2014 however it almost cost me and children our lives. We were driving down a very busy highway where we live and the engine stalled and just quit lost all power I was able to get out of the road thank goodness or we would have been smashed because it was 8:00 a.m. Work traffic. I then called the dealership right away and made an appointment to bring the van in to have it seen about. I took the van in and was called a few days later and they told me they could not duplicate the issue very frustrating. My van has stalled several more times after that and has been at the dealership for 3 weeks now and they still say they cannot find the issue. Also, I was in the parking lot of a store and turned into a parking place and the engine just shut off it took several minutes for it to start back up. I have contacted chrysler on this matter and they go with what the service department says and if they cannot duplicate the issue they tell me to come get it. I am now going to turn this over to the lemon law department because I do not feel safe in this vehicle that was purchased new and only has 7,000 miles on it. Not to mention this is the second brand new vehicle I have purchased from this place and the first one the transmission went out at 6,000 miles. I need some help someone please advise me on what I need to do. Also, I have wrote a letter to chrysler stating the problems I am having and certified mailed it and the only response I got was I will send to someone else.
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