The outboard seat belts in the third row are installed too far forward. They do not lay against the passengers chest and do not fit car seats/booster seats properly. This is a huge safety concern and a very disappointing discovery after we purchased this minivan. This is a design flaw.
2014 Chrysler Town and Country seat belts complaints
Page 2 of 2: complaints 11 to 15 of 15, newest first, as owners wrote them.
The second row passenger seat belts did not lock in a severe front crash resulting in severe injuries to the two passengers seated there. The right passenger hit the rear of the front passenger seat resulting in broken sternum, ribs and some internal injuries. The left passenger slid forward and received shin damage cracked sternum and severe whiplash. We were hit by a sideways sliding trailblazer that had lost control on a two lane mountain road. We were traveling approximately 30mph( our car eastbound) and the sideways sliding car(westbound) hit us at approximately 50+ MPH...updated 03/01/17
My 4 year old child was buckled in his booster seat when the seatbelt locked as he buckled which then let to him being tangled around the neck since it was in the locked position the only way to release is to completely retract or cut being he was being strangulated the only way was to cut the belt. All vehicles need to have an emergency release or some sort of release. If I didn't have a pair of scissors it could have been a seriously bad situation. Not even sure of the purpose of the locking when fully pulled out as a safety feature.. The middle buckle has a release to fold the seats back.. Why aren't all seats belts like that? I found hundreds of post about children getting tangled in locked seat belts.. It's dangerous and needs to be addressed! I was parked when this happened in a very rural area 20 min for local ems or fire departments. It's a scary situation and could simply be resolved by adding an emergency release of some sort! Of course the cost of replacing a seat belt is mild compared to a life of a human but still it could be prevented 100% by an emergency release.
Tl* the contact owns a 2014 chrysler town and country. The contact stated the seat belt was jammed in the latch. The seat belt was able to be unlatched from the vehicle; however, upon inspection, there was a tear in the seat belt. The vehicle was taken to the dealer where it was diagnosed that the seat belt was torn and the seat belt needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 13,368.
Tl* the contact owns a 2014 chrysler town and country. While driving at various speeds, the security light illuminated. As the contact attempted to exit the vehicle, the alarm sounded intermittently. In addition, the contact stated that the seat belt warning chimed without a passenger in the seat. The contact then stated that the push to start failed to operate intermittently without warning. The vehicle was taken to a dealer where it was diagnosed that the win node needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was 400.
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