I haven't reached 50,000 miles yet but my fuel injector has gone bad. While driving my engine light came on then the car started to vibrate. I checked the manual and it didn't help. I've called several to the location closes to me and the location I brought it from. I have not received any information on the problem.
2015 Chrysler Town and Country acceleration complaints
Page 2 of 2: complaints 11 to 18 of 18, newest first, as owners wrote them.
Tl* the contact owns a 2015 chrysler town and country. While driving approximately 5 MPH, the vehicle independently accelerated and crashed into a cement wall. A police report was not filed. The air bags deployed. The contact sustained bruises and burns from the air bag on her leg. Medical attention was required. The contact drove the vehicle to an independent mechanic where it was diagnosed that the bumper, air bags, and other unknown parts needed to be replaced. The dealer was not contacted. The manufacturer was made aware of the failure and did not assist. The VIN was unknown. The failure mileage was approximately 10,000.
Cruise control does not hold a steady speed on hills, even small hills like we have in michigan. The speed drops 3-4 MPH as it goes uphill (very unsafe for those traveling behind us), then it downshifts and accelerates 5-7 MPH (very unsafe for those traveling in front of us). Every time the vehicle has been in the dealership I mentioned it. I called chrysler (I taught automotive so I have graduate connections at chrysler). Their answer is that is normal. No other vehicle that I have owned, ever, had this problem, all the way back to the eighties. I have talked with others with the same year vehicle and they have the same problem.
Accelerates without warning while parking
Engine hesitates and transmission jerks upon accelerating and at times during normal highway and /or stop and go traffic. Complained to dealership where car was purchased twice (locates on route 60 brandon fl) and response was no issues encountered. Mind you manufacturer warranty is about to expire.
Tl* the contact owns a 2015 chrysler town and country. While parking, the vehicle accelerated without warning and crashed into a fire hydrant and trees. There were no injuries and a police report was not filed. The manufacturer was not notified of the failure. The approximate failure mileage was 5,000.
Tl* the contact owns a 2015 chrysler town and country. While slowing down to approximately 40 MPH, the contact lifted off the accelerator pedal and the vehicle suddenly accelerated and surged forward. The contact stopped the vehicle and turn off the engine. After restarting the engine, the vehicle operated as normal. The vehicle was taken to the dealer who was unable to duplicate the failure and no repairs were performed. The manufacturer was not notified of the failure. The approximate failure mileage was 4,000.
On november 25 at 4:30pm, I was driving on route 80 going westbound approaching exits 27 a and b in northern new jersey. I was planning to use exit 26 and gently accelerated my town and country van in order to pass a vehicle to my right and transition to the right lane in order to exit. After passing the vehicle, I removed my foot from the gas pedal and my car unexpectedly continued to accelerate. I immediately applied the brake somewhat forcefully in order to stop the acceleration. Upon removing my foot from the brake, the car again accelerated under its own power. I quickly scanned the dashboard to see if I was accidentally triggering a function such as cruise control. I noticed a red lightning bolt symbol illuminated, which indicates a malfunction with the electronic throttle control. I was able to apply the brake forcefully enough to use the exit ramp. As I approached the end of the exit ramp the car seemed to cease its attempt to accelerate and I was able to pull into a nearby gas station, park the vehicle, and turn it off. After restarting the vehicle the warning symbol was no longer present and the car seemed to be operating normally. I immediately took the vehicle to the johnson dodge dealership where it was purchased. They accepted the vehicle for diagnostic testing but were not able to find any computer or electrical malfunction. They instructed me to pick up the vehicle the next morning and the service staff member [xxx] could not provide any information about the malfunction and theorized that my rubber floor mats must have been stuck on the gas pedal during the incident. No other explanation or official paperwork was provided by the dealership. This incident was also reported to an official chrysler customer service representative ([xxx]; employee #[xxx]). As of this time, a replacement vehicle has been requested. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
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