Rear passenger side door does not latch properly some of the time. Most the times it does it when the vehicle is stationary. But has happened when I hit a bump driving down the road.
2015 Chrysler Town and Country body complaints
Page 2 of 2: complaints 11 to 17 of 17, newest first, as owners wrote them.
The drivers side rear sliding door (automatic) does not fully latch, especially during hot days. It continues to try and fully latch until I manually close it by hitting the area where the latch is with a hip or fist. At times it will set off the alarm while stationary if the doors are locked as the door will even attempt to open on it's own. Based on other reports I've read of people having this same problem, their doors have even unlatched when driving. This is a major concern as it poses a safety hazard and based on research I've conducted it's a known problem for this model year. Please send to chrysler. Thank you!
Tl* the contact owns a 2015 chrysler town and country. The contact stated that the rear sliding door did not open. The vehicle was taken to courtesy ford (3533 n vermilion st, danville, il 61832) where it was determined that the door actuator needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 53,000.
About 1 year ago, a piece of metal door trim came off the front passenger door of our vehicle while in motion. Since it wasn't covered under warranty, we had to pay for parts and labor to have the piece replaced (~$150). On wednesday 10/9/19, the same type of trim came off on the driver's side door of the same vehicle while my wife was traveling down an interstate. Fortunately, in both instances, neither piece struck another vehicle. Aside from the fact that the piece is not covered under warranty (the vehicle has passed the manufacturer warranty period) and costs more for some reason even though it appears to be the same type of trim as on the passenger side door, the bigger concern is that a piece of trim like this that becomes loose and falls off at a high rate of speed is an obvious safety hazard to other motorists. Therefore, I contacted the dealership to alert them to this issue. I was told by the dealership that they too have identified this as an issue as well with other similar vehicles and have forwarded the issue up to corporate. Unfortunately, corporate doesn't feel that such an issue rises to the level of a safety recall - yet it happened twice on our vehicle alone. Corporate also said that they will not cover the cost of the piece to be replaced because of the vehicle being out of warranty. In my personal opinion, whether a vehicle is in or out of warranty doesn't negate or even lessen the hazard and potential impacts associated with that hazard - especially on a vehicle that is only 3 1/2 years old. My best assessment of the cause of this incident appears to be related to the trim design and the manner in which it is installed on the door. It also appears that, over time, vibrations from the vehicle while it is in motion may cause the trim piece to loosen and ultimately fail.
Tl* the contact owns a 2015 chrysler town and country. The contact stated that the body trim panel detached from the vehicle while driving 50 MPH. The manufacturer stated that there was no recall. The vehicle was not diagnosed or repaired. The vehicle was not diagnosed or repaired. The failure mileage was 61,000.
The paint on the lower edge of the hood has bubbled and has started rusting. With only 29k miles , this is very unacceptable.
Tl* the contact owns a 2015 chrysler town and country. The contact stated that when the rear entertainment monitors dropped down and were in use, his vision was obstructed when looking through the rear view mirror. The failure recurred continuously. The vehicle was not taken to a dealer or diagnosed. The manufacturer was made aware of the failure. The failure mileage was approximately 300. Updated 8/19/15*cn the consumer stated when the rear seat passenger had the head restraints up, the visibility from the rear view mirror was almost non-existent. The consumer could only rely on the side mirrors. Updated 05/10/16.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2015 Chrysler Town and Country?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history