The sliding electrical/mechanical passenger door does not close entirely and continually retries to re-close. I observe over the years that there must be a sensor or other mechanical/electrical detection of door "closure" that is not working correctly off and on for a least 4 years. The action we've taken to is to manually force the door closed as the electrical-mechanical closure detection cannot always sense door closure correctly. Occasionally the condition can occur while driving causing fear the door will open or not be locked exposing passengers to potential serious injury hazard while in motion. The condition has not improved despite efforts to clean, clear, oil parts to try and remediate the item. Dealer is not making any recommendations for remediation on this defect to this point. These cases first noticed in 2018, and has continued off and to the present. I was made aware of potential class action on the issue from another FCA auto owner and raising this item for purposes of lending my experience to the number of customers affected by this SLIDING DOOR ELECTRICAL/Mechanical issue.
2015 Chrysler Town and Country electrical complaints
Page 2 of 3: complaints 11 to 40 of 62, newest first, as owners wrote them.
When I turn on my wipers the lights on the dashboard either go .com or completely off. This happen every time I turn on the wipers.
Bought the car new in 2014, (it was the 6th chrysler minivan I've owned since 1995.) I love these minvans! This one has had an ongoing problem with cylinder #3 misfiring and causing violent shaking (as if it had a broken engine mount). The problem has always been diagnosed and eventually "fixed" by three different chrysler service departments in nc, fl & va.(the problem occured on various trips). It was usually diagnosed as a faulty fuel injector. Most recently it was diagnosed as a spark plug failure due to a tiny crack in the insulation. They installed a new spark plug, and after leaving dealership and driving no more than 20 miles, violent shaking occured again. I immediatley returned to the dealership. This time #3 spark plug had "exploded" and caused the cylinder head to crack. All previous repairs were covered by the "lifetime" warranty purchased at the time of purchase in 2014. However this time, chrysler insurance sent an investigator who determined that the damage was caused by the exploding spark plug and therefore denied coverage. The chrysler service technician said the "PCM" failed, causing the spark plug failure. The insurance agent continues to deny the claim because their policy "does not cover spark plug problems" ! They now want me to pay $2500 for repairs. In all cases, the "check engine light" came on and I would return to a chrysler dealership to have it checked. Their computer check always defined the problem as being something in cylinder #3, but inconclusive because of no obvious engine symptoms. They would reset the engine light and send me on my way until an actual problem occured, and then leave the vehicle for more detailed checking. Each time the problem occured at highway speeds and usually in heavy traffic on I-95...a dangerous time and place for engine problems to occur. Please note that every problem we've had with this vehicle has always been with cylinder #3 "misfiring". Is there a problem here?
I've had to have major work done to my engine and transmission. But the electrical problems are never ending. Most of the electric inside of my car hardly works. Our power doors have closed on my kids several times, the car has locked us in while the alarm was going off and we couldn't get out, it's been stuck on and wouldn't turn off, the transmission is constantly slipping, the windows open and close themselves, many times I've come out of the store and the electric sliding door was open when it wasn't left open, locks lock themselves, car alarm goes off while cars in drive and in park, car hesitates to go and I could go on and on. This car is only five years old !!!!
Tl* the contact owns a 2015 chrysler town and country. The contact stated while driving 70 MPH, the instrument panel and the display screen went blank. The contact then stated that the vehicle would then seize in park, not allowing the gear shifter to shift gears. The contact stated no warning light was illuminated. The vehicle was towed to carolina chrysler dodge jeep ram (1001 halstead blvd, elizabeth city, nc 27909) to be diagnosed. The contact was informed that the fuse box needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer had been informed of the failure and referred the contact back to a local dealer. The failure mileage was approximately 70,000.
Passenger side sliding door is buzzing, when opening passenger front door and various other times.
I've replaced the battery 3 times in the past 8 months. This last time the battery almost exploded because of the draw on it. My mechanic says there's nothing wrong with the van and the parts store says there's nothing wrong with any of the 3 batteries they sold me. Ive gone on line and other people complain of a parasitic battery drain.. My vehicle was in my driveway each time when the battery was found dead.
I have two distinct electrical problems first front windows when using the window both side when rolling up window has broken letting window fall back down into door and will not work. I have already replaced driver side july 2020 am in process of repairing passenger side jan-fen 2021. Secondly side doors do not always shut securely and keep clicking like they are stuck and will not latch. Does this on both sides must get out and manually shut the doors a few times to get it secured. The side door on driver side did have to have electrical repaired in 2020 as the door shut and would not reopen at all. This repair was done by my mechanic.
Tl* the contact owns a 2015 chrysler town and country. The contact stated while the vehicle was running with the charging port button engaged and there was an abnormal burning odor detected. The vehicle spontaneously caught fire. There were no reported injuries. The vehicle was towed to an independent lot. The fire department extinguished the fire. There was no police report filed. The local dealer was not contacted. The manufacturer was contacted where informed an investigator would inspect the vehicle. The failure mileage was 103,000.
I was driving along in motion, an all of a sudden the car just completely shut down. The steering wheel locked up and the brake got tight. Thank god I was on a slow street so I was able to stop the car and put it in park and the car started right back up again. This happened to me once in october and once again a month later in november. In november I was on a regular street in traffic and the car shut down. I was able to put it in park and start it back up again. This is so scary and a safety problem. Thank god I didn't cause an accident.
Headlights keep going out. I've had both low beam headlights replaced twice in less than 3 months. High beams, signal, parking lights all work as they should. I took it to a shop and they said the hid headlight ballast needed replaced. No power going to low beams. Had it replaced and lights worked fine for about 2 months. Now I'm having the same problem again. I just bought the van in july. I've searched the problem and this seems to be a recurring issue with this model.
Car shuts off randomly while driving. It shuts off both at slow speeds such as driveling in a parking lot and at highway speeds. All power shuts off including power steering and the breaks won't work. This has happened to me 4 times while driving and poses a huge safety risk. I have only narrowly missed several accidents due to this.
The lock fault actuator makes a buzzing sound when locking or unlocking
Tl* the contact owns a 2015 chrysler town and country. The contact stated that the blind stop monitoring system malfunctioned and failed to illuminate in the mirrors. The audible beeping sound was also inoperable while another vehicle was approaching. The cause of the failures were not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 43,000.
The drivers side rear sliding door (automatic) does not fully latch, especially during hot days. It continues to try and fully latch until I manually close it by hitting the area where the latch is with a hip or fist. At times it will set off the alarm while stationary if the doors are locked as the door will even attempt to open on it's own. Based on other reports I've read of people having this same problem, their doors have even unlatched when driving. This is a major concern as it poses a safety hazard and based on research I've conducted it's a known problem for this model year. Please send to chrysler. Thank you!
The passenger side sliding door actuator is going bad and is failing to unlock making this vehicle hazardous for my children who sit in the back seat. When the actuator fails, the door will not unlock and subsequently will not open making exiting the vehicle in an emergency much more difficult for rear seat passengers.
Door lock buzzes when opening locks on automatic lock. Passenger side sliding door. Car is stationary, parked and opening doors while locked.
Radio/dvd don't work out nowhere .. Start worked stays on for a few seconds they goes off..
Right sliding door is making and buzzing sound this causes an issue with unlockinh the door.
The vehicle stalls and all electrical turns off when driving. When the vehicle is in motion and slowing down to make a turn the vehicle stops running and the whole electrical system turns off so there is no power steering, no brakes, the whole electrical system fails. The stability control light comes on after a few seconds and stays on until you pull over turn the key off and then back on. The vehicle restarts after you do this but it has happened 4 times in the last 3 days.
The passenger door lock actuator does not function correctly and does not reliably lock the door. This started on 12/02/2019 and the vehicle had only 35000 miles on it. Doors that do not lock when the vehicle is in motion is an extreme danger and should be resolved by chrysler.
Driverside passenger door lock actuator fail. Door will not open stuck in the locked position. It will not open manually either. Vehicle was in the parked position. Went to open it and it would not open at all had to have the kids gets out on other side.
Faulty tipm, resulting in engine to stop running while vehicle was in motion, then could not restart.
I have started having problems with the drivers side heat not wanting to warm up while the passenger side still gets hot. After a while of letting the heat run on defrost you can turn the heat to the vents and the drivers side will be luke warm while the passenger is still hot.
This car is a melon. It is less than 4 years old and in the past six months I have had two major issues. The transmission died and there is a recall on other chrysler town and country's for this same problem but not my car. Now the electrical control unit that controls all the actions of the vehicle (wipers, turn signals, etc) has died and has to be replaced.
I was driving about 30 MPH. I had turned on the defrost for about 20 min. Weather was about 70 degrees outside. All of a sudden I heard a loud bang sounded like a gunshot. Then it smelled like something burning and the rear glass just shattered. Held together by the tint but completely shattered. I believe the rear defrost exploded somehow.
1) the automatic transmission is jerking when it switches to another gear at speeds less than about 40 MPH. 2) the back up camera stopped working right at 35,000 miles.
The cinch motor started vibrating like a jackhammer whenever the back passenger door would slide closed while the vehicle was stationary. After less than a week of this the door refused to open at all.
Door lock actuator on passenger sliding door replaced before 60,000 miles.
First reported my transmission concern at 19212 miles with the dealership service department. Hard shifting and slipped downshift at stops. At 49100 miles the 2nd gear isn't shifting in and requires for me to stop, pull over and start the vehicle again. The service advisor recommended a transmission oil change. But I continue to have a shifting problem and the advisor claims my vehicle needs to re-learn my driving habits. It concerns me to have this as an explanation when there is only 1 yerra/60k left on my powertrain warranty. In addition with 19212 miles I reported my drivers side window making an unusual noise. Dealership service department said no problems existed. At 49100 miles my drivers side window is completely unserviceable and now I'm told I will get a call with repair cost.
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