The contact owns a 2016 Chrysler Town and Country. The contact stated that the driver-side rear sliding door locking mechanism failed and the door would not open from inside or outside the vehicle. The vehicle was taken to an independent mechanic who replaced the door actuator and the failure was remedied. Later the failure had occurred on both the rear driver’s and passenger’s side sliding door. The failure was not yet repaired. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 20,000.
2016 Chrysler Town and Country locks complaints
Page 2 of 2: complaints 11 to 16 of 16, newest first, as owners wrote them.
Tl* the contact owns a 2016 chrysler town and country. The contact stated that the rear driver's side door latch was faulty and failed to open as needed. The contact stated no warning light was illuminated. The vehicle was taken to gray chrysler dodge jeep ram (894 n 9th st, stroudsburg, pa 18360, (570) 517-5600) where it was diagnosed with needing the rear driver's side door locking assembly to be replaced. The vehicle was not yet repaired. The manufacturer was informed of the failure. The failure mileage was approximately 51,200.
Tl* the contact owns a 2016 chrysler town and country. The contact stated that the driver's side sliding door would not open and was locked in the closed position. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified of the failure. The VIN was not available. The failure mileage was 96,000.
Passenger side rear door lock makes buzzing sound whenever unlock is pressed from any source. Issue occurs whether stationary or in motion.
Tl* the contact owns a 2016 chrysler town and country. The contact stated that the rear was stuck in the locked position and could not be opened electronically or manually. Bakersfield chrysler jeep fiat (3101 cattle dr, bakersfield, ca 93313, (661) 832-3000) stated that there were no recalls. The manufacturer had not been contacted. The vehicle was not diagnosed or repaired. The failure mileage was 60,000.
Cpsc: the check engine light was blinking and the van kept stalling. Then there was the problem with the sliding door flew open while driving. *bf the dealer found the right side sliding door handle button was sticking. They replaced the handle and re-installed a top hinge. The consumer had to return to the dealer for a second time, because the right sliding door was making a noise and it still was not latching properly. Again, the dealer adjusted the top door roller, cleared and lubed the tracks. The next day, there was still a noise in the door and it was still not functioning properly. The dealer replaced the top, sliding roller again. Four days later, the door didn't work at all and had no motor function and did not work.
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