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Chrysler Town and Country ball joint problems

49 of the 13,494 owner complaints about the Chrysler Town and Country describe ball joint or control arm failure, most of them for the 2001 model year.

owner complaints
49
worst model year
2001
typical repair cost reported
$800
typical mileage
64,353
Is there a fix? There are 3 recalls for this area of the car. See below

By model year

  • 2016
    1
  • 2012
    1
  • 2008
    1
  • 2007
    4
  • 2006
    4
  • 2005
    7
  • 2003
    3
  • 2002
    2
  • 2001
    9
  • 2000
    2
  • 1999
    3
  • 1998
    1
  • 1997
    6
  • 1996
    2
  • 1995
    1
  • 1994
    1
  • 1993
    1

What owners say

Filed Jun 12, 2018 · Engine · 88,000 miles · MI

Takata recall: I recently purchased a 2016 chrysler town and country less then a year and a half ago. I have had 2 major parts break in my rear end. The first one was the control arm and the second one was the axle beam which neither one are covered under warranty. I was driving when both of them went out! I'm extremely disappointed that since I've purchased 3 vehicles from chrysler they will not cover the expense. This axle beam broke while I had my 2 young children which are 5 and 3 in the van while going around a curve at 20mph. I'm thankful that I was able to control my vehicle and we weren't in bad weather. The technician also informed me I have an oil leak on the top of my motor which is covered, but I have to pay 100.00 for them to fix. With that being said I'm highly disgusted with chrysler and will not purchase anything from them again!

Filed Sep 21, 2016 · Body · 122,000 miles · IA

Tl* the contact owns a 2006 chrysler town and country. The contact stated that the automatic passenger sliding door on the passenger side did not work properly. The door opened approximately 80% and then closed; however, the driver side automatic passenger door did not open at all. The contact stated that there was a whining noise coming from the door, but there was no motion following that noise. The dealer was notified, but the vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic who stated that the control arm on the rear passenger side door was bent. The failure mileage was 122,000.

Filed Nov 24, 2015 · Steering, Suspension · 65,000 miles · VI

Tl* the contact owns a 2008 chrysler town and country. The contact stated that while driving at approximately 20 MPH, the steering wheel started to vibrate. In addition, the tie rod and the axle fractured. The manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 65,000.

Filed Oct 6, 2015 · Steering, Suspension · 110,000 miles · OH · crash

I had an accident where the vehicle suddenly steered to the left. I did a 360 plus 90. I was going around a bend to the left at the time. There was a light rain at the time but I was not exceeding the speed limit and I have driven this road many times in the past. The front passenger tire was completely torn form the car. After it was towed and I had a chance to see the damage, I noticed a dark black mark about 5/8 of an inch by 1/4 inch on the broken ball joint. I think the ball joint had a defect in it and that a the accident was caused by the ball joint breaking where it flattens out to connect to the steering rod or connecting rod. At the present time the vehicle is at thomas chevy dealership in bedford, pa I am going to have the adjuster take pictures to have some evidence of this and will ask to keep the parts or give them to me. A couple of days after the accident I went back to the location to see if there was any thing more I could remember about the accident and how it happened. I saw a slight gouge in the road like something had been pushed or pulled on the blacktop surface of the road. I will try to see if the end of the tie rod or whatever it is called has a wear spot on it when I go to look at the car today. I have no camera to be able to have any photo evidence of this. I would like to know if there have been other accidents involving a ball joint part breaking.

Filed Aug 1, 2015 · Electrical, Wheels · 204 miles · MI

Well I'am having electrical issues now I close my hood and my 4 ways start blinking, I turn on my van and the ABS & and air bag light come on when I start it but never go off.the cv boot is bad and the half shalf on passenger side I think its making alot of sound when I go down the road ,I already brought brand new outter tie rod ends for both sides, and swag bar lings brand new for both sides springs and mounts, and struts the radio seems to fade in and out you can not see any station numbers or clock time on it so I figured its and elec issues and now in the last couple of day like about july29th, 2015 , I got back home and noticed my temperture light on dash came on and it said h it was it was hot, the day before I just paid for and oil change and thats because their was oil all over the engine and to find out the bolts were all loose but 1 which was striped, but anyways now my fans are not going around and its not keeping my van cool my husband has checked all fuses but can't find the relay for the radiator fan if that even has anything to do with it, I have put over 1,000 in this van now, I'am handid cap and I really need my van to get me around I also don't have the remote to open the doors or lock it so I have to do it with the key , it surely would be nice to have a remote that goes with this van , but it surely would be great if things would work right to, I can be driving it down the road and the automatic door locks will be locking and un locking while I'am driving all by their self also the window wipers wipe but the fluid will not come out on the front windows or the back windows, I hope you can help me out I walk with 1 to 2 canes and sometimes a walker, I have braces on my legs and have to help myself at putting my legs in , I really need a mini van that will work for me, thank you.

Filed Mar 12, 2012 · Steering, Suspension · 2,766 miles · TX

Tl* the contact owns a 2012 chrysler town and country. While driving approximately 5 MPH, the contact heard a loud screeching sound from under the vehicle. After inspecting the vehicle the contact noticed that the front passenger side tie rod disconnected and the other three wheels were pointing forward. The vehicle was towed to the dealer, where the technicians replaced the tie rod. They also advised that a lug nut was not tightened correctly. The vehicle was repaired. The approximate failure mileage was 2,766. Updated 04/10/12*lj updated 04/16/12

Filed Nov 7, 2011 · Electrical, Suspension · 100,000 miles · MD

Tl* the contact owns a 2001 chrysler town and country. The contact was driving 5 MPH when the vehicle exhibited an abnormal cracking noise from the front end. The contact referenced the federal safety agency campaign id number: 01v152000 (suspension:front:control arm:lower arm) and contacted the manufacturer however, the manufacturer advised that the vehicle was not included in the recall. The vehicle was taken to an independent mechanic for diagnostics but the mechanic referred the contact back to the manufacturer. In addition, the radio would not function in consistently hot or humid weather and was also leaking water onto the anti-freeze pipe. The vehicle was not repaired. The approximate failure mileage was 100,000.

Filed Oct 6, 2011 · Steering · CA

2003 chrysler town and country. Consumer states steering up/down control mechanism stopped functioning *tgw the consumer stated when he removed the fairing cover at the back of the steering column, the one-piece slide assembly showed a breaking point. When the control pin reached the grooved area of the toothed assembly, it caused the upper section to spring up, allowing up and down adjustment. When the desired up/down adjustment was reached, the control lever was released, allowing the slide assembly to move back out of the groove where the upper arms engaged the teeth on the lower toothed assembly to the desired position. Due to the controlled pin rotation/migration to the right, possibly caused by lack of lubricant, when the pin became disengaged from the left side of the assembly and when the control lever was engaged to adjust up/down, the control assembly became inoperative and the left side of the slide assembly broke. Now when the control lever is pulled, the broken left side of the slide assembly moves back freely without engaging the toothed assembly. The lubricant that was applied at initial assembly is now dried at critical points, the control arm, pivot point and the grooved slide area between the control pin and the upper section of the toothed assembly.

Filed Oct 3, 2011 · Engine, Fuel system · IL

My van has a severe gas smell everytime I drive it and it has cost me and my children to suffer from severe migranes I am a single mother of 5 kids with a fixed income and do not have the money to pay or repairs I am still paying for the vehicle I still owe 4000 on it and noone ever told me about recalls on this vehicle till I took it to my mechanic I have other issues as well I get regular oil changes and for some reason the engine got so hot it shot the bearings in the rods to the oil pan it is going to cost me over 300 dollars in repairs and also the ball joint snapped on the front right side there is just one thing after another going wrong with this van it is in nice physical shape but it seems like I get one thing fixed and something goes wrong is there anything I can get done about this? Like I said I am still paying on it so it is not like I can just go out and get another car to replace it I have been without it for over a month now and I have to have it for my kids.

Filed Sep 26, 2011 · Suspension · 140,000 miles · MD

Tl* the contact owns a 2001 chrysler town and country. The contact stated that while driving 30 MPH and above, she could hear a clunking noise coming from the front suspension. The contact replaced the sway bar links herself. The failure continued. The vehicle was taken to an independent repair shop, where the vehicle was aligned and repaired. The failure continued. The manufacturer was made aware of the failure and informed the contact that the vehicle was not included in the recall associated with the federal safety agency campaign id number 01v152000 (suspension:front:control arm:lower arm). The vehicle was in the process of being repaired for a third time. The failure mileage was 140,000.

Related recalls

Suspension: rear: axle: non-powered axle assemblyReported February 11, 2014 · 130 vehicles affected
What is wrong
Freedom Motors Inc., (Freedom Motors) of Savaria Vehicle Group (formerly The Liberty Motor Company) is recalling one model year 2009 Volkswagen Routan and certain model year 2008-2010 Dodge Grand Caravan and Chrysler Town & Country wheelchair accessible vehicles modified by The Liberty Motor Company from February 2008 through January 2011. Over time and with use, the vehicle's rear axle may develop cracks which could lead to axle failure.
Risk
Failure of the rear axle may increase the risk of a crash.
Remedy
Freedom Motors will notify owners, and dealers will replace the affected axles, free of charge. The recall began on April 1, 2014. Owners can contact Freedom Motors at 1‑800‑561‑9600. Freedom Motors' number for this recall is ENGF0216-3.

Recall number 14V055000 · Recall details

Suspension: rearReported April 3, 2012 · 289 vehicles affected
What is wrong
Chrysler is recalling certain model year 2012 town and country and dodge grand caravan vehicles manufactured from november 15, 2011, through november 21, 2011. Some vehicles may be equipped with right rear hub and bearing assemblies that were not fully machined.
Risk
This could result in a decrease in durability, which may lead to wheel separation, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the right rear hub and bearing assembly, free of charge. The safety recall began on april 27, 2012. Owners may contact chrysler at 1‑800‑853‑1403.

Recall number 12V141000 · Recall details

Suspension: front: control arm: lower armReported May 8, 2001 · 41,587 vehicles affected
What is wrong
Vehicle description: minivans. The lower control arm pivot bolt could fracture.
Risk
If the bolt fractures, the lower control arm could separate from the crossmember, causing a loss of vehicle control.
Remedy
Dealers will replace the left and right lower control arm bolts and nuts. Owner notification began april 30, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1‑800‑853‑1403.

Recall number 01V152000 · Recall details

Questions about the Chrysler Town and Country ball joint

Which Chrysler Town and Country years have ball joint or control arm failure problems?

The model years with the most reports are 2001 (9 complaints), 2005 (7 complaints) and 1997 (6 complaints).

How much does it cost to fix ball joint or control arm failure on the Chrysler Town and Country?

Owners who mentioned a price put the repair at about $800 (median of 5 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.

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