The "clock spring" (part of the air bag system), has failed twice in 46,000 miles. The vehicle has never been in any type of accident, or sustained any type of damage (ie, water related damage). The first failure was repaired under warranty, the second repair the dealer charged for. As this is a safety function, and the occupants are exposed to risk during failure, I believe two failures in 46,000 miles is unacceptable and is a design or manufacturing defect. I request that the federal safety agency initiate an investigation, and if this defect is prevalent, issue a recall notice.
2002 Chrysler Voyager airbags complaints
Page 2 of 2: complaints 11 to 26 of 26, newest first, as owners wrote them.
Chrysler voyager 2002, failure of airbags to deploy. *bf the consumers wife lost control of the vehicle when she slid on a slick road surface and rear ended another vehicle. The consumer stated after having the tires rotated on a regular schedule basis, it was discovered the tires were bald which caused the consumer to skid such far distance. Prior to the accident almost every month the tires wore down very quickly and constantly needed air.
The air bag indicator is lit on my dash board. The passenger restraint system should be problem free for the life of the auto. The dealer says he is not sure of the failure with out dismantling the dash board at great costs. This is like a seat belt failing.
The air bag light came on first time in march 2003. The dealer repaired it. About a year later feb 2004 the light came on again. The dealer said I need to pay for a diagnostic test and possibly pay for the part and repair service. He didn't think my extended warranty would cover it. I also emailed chrysler and they talked to the dealer and told me I would have to pay to fix it. I don't have the money to repair it, nor do I think I am responssible for the repair. Manufacturer's defect! That's sort of like your seat belt not working. Saftey issues. Shouldn't wear out. Why hasn't chrysler put out a service bullitin??? I've read many complaints regarding the same problem.
Consumer states that the air bag light stays on whether the vehicle is under operation or not. The vehicle is at a dodge dealership under investigation.
While driving 30 MPH, the vehicle was involved in a frontal collision. Both frontal air bags failed to deploy. There were no injuries. The vehicle was towed to the dealer for inspection. Please provide further details.
While driving 20 MPH dual airbags deployed inadvertently. Driver sustained severe neck injuries.
Chrysler minivan clockspring defect airbag light stays on possibly loosing electrical connection. In fact, on 12/28/03 I was involved in a rear impact car accident and airbag did not deploy, despite the fact that my rear door and bumper had to be replaced at my local chrysler dealership. I was informed that I was responsible to repair the clockspring. Thankfully, the impact was in the rear where no one was sitting. Had the impact been to the sides, where my grandchildren were sitting, or to the front, I shudder to think of the consequences.
I have had my airbag light come on for the second time now. After taking it to the dealer, it took them two times to figure out that there was a problem in the driver's seat belt buckle. This was only after I was told that it couldn't be looked at until the light was on. About six months later, the same thing was happening. I took it in to be looked at when I had the power steering cooling hoses replaced, and was told that the seat belt tensioner in the driver's seat belt needed to be replaced. Over a month has now passed, and I still have not been contacted to bring my van in to have my part replaced, since the dealer had to order it. I have had several quality issues as well ranging from interior components breaking or not being installed correctly, to the overall design of this van. Not to mention, the vehicle isn't even two years old, and it is not even worth half of the price I paid for it, according to the kelly blue book value. Once I get this vehicle sold or traded in, I'm never buying a chrysler product again.
The air bag light comes on and a bell chimes while driving. After a short interval the light will go off only to come back on later. The service department at chrysler in milford, pa said it can not be checked out unless it remains on to be checked for a computer read out. The service attendant informed me that the air bag would not discharge when the light is on and I should hope I am not in an accident during this moment. This puts the driver and the passenger at risk during the time the airbag is not working. A customer following me had the same problem and received the same answer. This is a safety problem and I would like you to investigate and find a possible solution. Thank you.
While traveling about 55mph on the highway another vehicle veered into the consumer and the driver side air bags didn't deploy. Please fill in additional information dealer is aware of the problem. Ts
Consumer states having problems with air bag light constantly illuminating. Dealer has corrected 5 times, but problem continues to occur. Ts
I have a chrysler voyager it was hit in the front, the reson iam reporteing to you is that my airbags did not pop out of the steringwheel when the vehicle was so badle hit and a15 year old boy was hurt,I called the repair shop and the gentlemen said the van was fixed, and I told him that the air bags did not open proper and he told me that there was 3 modules he also said that if all 3 modules where not hit the airbags would not open,now explan too me please with this much frontend damege,bumper,front 136.00,cover bumper,front 455.00,ret,frtbumper3.00,clip,frontbumper,3.00defl,frontbumper,26.50,grille assemblt,95.50support,grille,51.50 ornamant,grille 54.85 headlampass,halog lt 184.00panel,hood314.00 and te list goes on . How can the airbags not come out of this vehicle,the hole front was hit iam not happy with the perfromce of chrysler dealership.??
Airbag light came on, dealer replaced part. Light came on again in december 2001, and in february 2002. Please provide additional information.
Airbag light is coming on intermittantly while driving. Vehicle has not been examined by dealer.
Airbag light stays on while driving.
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