2017 Collins School Bus Problems: 0 Complaints, 2 Recalls

The worst 2017 Collins School Bus problems

Ranked by number of owner complaints. Mileage and cost come from what owners wrote.

Tap a problem to see which part fails, at what mileage and in which other years.

SeatsReported October 5, 2018 · 1,705 vehicles affected

What is wrong: Collins Bus Corporation (Collins) is recalling certain 2011-2018 Collins SL, SH, DH, DE, and TH school buses, built on Promaster chassis, equipped with CE White/HSM SB11-30" series, standard, unbelted, school bus seats, or SB11-30" series school bus seats with lap belts only. The foam in the knee impact area of the lower seat back may not absorb enough impact in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 222, "School Bus Passenger Seating and Crash Protection."
Risk: If the seat foam does not absorb enough impact energy, it can increase the risk of injury in the event of a crash.
Remedy: Collins will notify owners, and dealers will install additional foam into the seat backs, free of charge. The recall began December 21, 2018. Owners may contact Collins customer service 1‑800‑533‑1850, extension 424. Collins' number for this recall is 18e056.

Recall number 18V696000 · Recall details

Equipment adaptive/mobilityReported September 4, 2018 · 59 vehicles affected

What is wrong: Collins Bus Corporation (Collins Bus) is recalling certain 2012-2018 School Buses, equipped with Ricon S-Series and K-Series Titanium Wheelchair Lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle floor height.
Risk: If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.
Remedy: Collins Bus will notify owners and Ricon dealers will replace the injection molded cam with an aluminum machined cam, free of charge. The recall is expected to begin October 2018. Owners may contact Collins Bus customer service at 1‑800‑533‑1850 extension 424 or Ricon Customer Service at 1‑800‑322‑2884.

Recall number 18V584000 · Recall details

Used buying checklistWhat to check on a 2017 Collins School Bus before you buy

Is the 2017 Collins School Bus reliable?

Owners have filed 0 complaints about the 2017 Collins School Bus.

What is the most common problem with the 2017 Collins School Bus?

There are not enough complaints to tell.

How many recalls does the 2017 Collins School Bus have?

2 recalls, covering seats and equipment adaptive/mobility.

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