Eldorado Arrivo recalls
There are 4 safety recalls on record for the Eldorado Arrivo, covering 1,282 vehicles in total across all the models in each campaign. Newest first.
Eldorado Arrivo recalls by model year
2023 12022 12021 12020 12019 12018 22017 32016 22015 22014 22013 12012 1
All recalls
Equipment adaptive/mobility: wheelchair lift/ramp
- What is wrong
- Eldorado National-California, Inc. (ENC) is recalling certain 2012-2023 XHF and Arrivo vehicles equipped with a Ricon wheelchair lift. The red beacon lighting on the threshold warning system (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."
- Risk
- Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.
- Remedy
- ENC will work with Ricon to replace the TWS kits, free of charge. Owner notification letters were mailed March 4, 2024. Owners may contact ENC customer service at 1‑951‑684‑6868.
Recall number 24V074000 · Recall details
Seats
- What is wrong
- Eldorado National-California, Inc is recalling certain 2017-2018 Arrivo, EZR Max BRT and Passport buses. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems," and number 210, "Seat Belt Assembly Anchorages."
- Risk
- In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
- Remedy
- Eldorado National California has notified owners, and dealers will inspect and repair the affected seats, free of charge. The recall began on January 31, 2019. Owners may contact Eldorado National-California Customer Service at 1‑909‑591‑9557 or Freedman Seating Company at 1‑800‑443‑4540.
Recall number 18V926000 · Recall details
Seat belts: front: buckle assembly
- What is wrong
- Eldorado National-California, Inc. (Eldorado National) is recalling certain 2017 Axess, E-Z Rider, XHF, and Arrivo buses, equipped with certain Recaro Commercial Bus Driver Seats, models Ergo R, Ergo D, AM71, AM72 and AM80. In the affected seats, the seat belt buckle may be stuck in the locked position, preventing the seat belt tongue from being able to be inserted and locked.
- Risk
- If the seat belt becomes stuck in the locked position, the bus may be operated without the seat belt being used, increasing the risk of injury in the event of a crash.
- Remedy
- Eldorado National will notify owners, and dealers will replace the buckle housings, free of charge. The recall began on December 1, 2017. Owners may contact Eldorado National customer service at 1‑909‑591‑9557.
Recall number 17V685000 · Recall details
Seats
- What is wrong
- Eldorado National-California , Inc. (Eldorado) is recalling certain model year 2010-2015 Axess and EZRM, 2011-2015 XHF, and 2014-2016 Arrivo vehicles equipped with certain Recaro Ergo-M Commercial Bus Driver Seats. The affected seats have J-Brackets that may be missing welds which could allow the seat belt anchorage assembly to separate from the J-Bracket.
- Risk
- If the seatbelt anchorage assembly separates from the J-Bracket, the bus driver may not be properly restrained in the event of a crash increasing their risk of injury.
- Remedy
- Eldorado will notify owners, and dealers will inspect the seats to determine if welds are missing. Any J-Bracket that is missing welds will be removed and replaced, free of charge. The recall began on February 8, 2016. Owners may contact Eldorado customer service at 1‑909‑591‑9557.
Recall number 16V012000 · Recall details
Questions about the Eldorado Arrivo recalls
How do I check if my Eldorado Arrivo has an open recall?
Enter your VIN in the VIN decoder on this page to see the recalls for your exact model and year, then confirm with any dealer of the brand or the manufacturer, who can tell you whether the repair was already done on your car.
Do I have to pay for a recall repair?
No. Safety recall repairs are free at any authorized dealer of the brand, even if the car is out of warranty or you are not the first owner.
How many recalls does the Eldorado Arrivo have?
4, covering equipment adaptive/mobility, seats and seat belts.
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