We received notice in july from fiat stating that there was a recall for the clutch on my husband's car. It also stated that the part wasn't available yet. On sunday, october 16th, the clutch goes out on my husband's car. We have it towed to the fiat dealership. The dealership tell us "we do not give out loaners, we don't have the part to fix your car and we don't know when we will get it. Call dodge about getting a rental car." I called and was connected with someone at fiat and they said this part will not be ready until "sometime in november". I asked what are we supposed to do for a car because that is 2 to 3 weeks away and my husband needs this car for work. She stated she would forward it to a case manager and they would get back to me in 1 day. They called on tuesday and said "we aren't giving out rentals on this recall but save your receipts and after it is fixed maybe we will reimburse you after we review it." how is this fair? It isn't our fault the part wasn't available or we would have replaced it. My husband's car is still under the 50,000 mile warranty so why can't they just put in a new clutch and then replace the recall part once it comes in? We do not have the income to pay for a rental car for the next 2 to 3 weeks but we are having to charge it just so my husband can get to and from work. If there isn't a fix for our car, then what is our remedy? At the moment, it is sitting up at the car lot until a part comes in. I called yesterday to talk to our case manager about this and I haven't received a call back. Her name is [xxx] and our case # is [xxx]. What do we do? Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
2012 Fiat 500 transmission complaints
Page 5 of 8: complaints 101 to 130 of 201, newest first, as owners wrote them.
Tl* the contact owns a 2012 fiat 500. The contact received notification of the federal safety agency campaign number: 16v302000 (power train) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Only having 25,000 miles on car, driving down the interstate and had to slow down for standing traffic. I applied my clutch and the clutch pedal got stuck to the floor and did not want to return to the top. It has done it multiple times since then. Fca has a recall on this but does not include the abarth version of the 500. Just barely out of my warranty and this is a known problem that fca is just ignoring.
Tl* the contact owns a 2012 fiat 500. The contact received notification of the federal safety agency campaign number: 16v302000 (power train) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2012 fiat 500. The contact received notification of the federal safety agency campaign number: 16v302000 (power train) however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 01/05/2017*ct the consumer stated the recall was completed. Updated 02/27/17.
Tl* the contact owns a 2012 fiat 500. The contact received notification of the federal safety agency campaign number: 16v302000 (power train); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2012 fiat 500. While attempting to switch gears at 25 MPH, the clutch made a loud abnormal sound without warning. There were warning indicators illuminated on the instrument panel. It was diagnosed that the clutch, disk pressure plate, bearing, and brake system needed to be replaced. The vehicle was not repaired. The contact received notification of the federal safety agency campaign number: 16v302000 (power train); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 179,440.
Tl* the contact owns a 2012 fiat 500. The contact received notification of the federal safety agency campaign number: 16v302000 (power train); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2012 fiat 500. The contact received notification of the federal safety agency campaign number: 16v302000 (power train); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. While attempting to change gears when turning the vehicle around, it stalled without warning. The vehicle was towed. The manufacturer was made aware of the failure. The approximate failure mileage was 24,000. Vin tool confirms parts not available.
Tl* the contact owns a 2012 fiat 500. The contact received a recall notice for the federal safety agency campaign number: 16v302000 (power train); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
I pulled into a parking lot, got on the brakes, put the car in park however the car was registering in reverse. Before I knew it, the car was going backwards and I was moving toward passing traffic behind me. I cut the car off to stop it from going into traffic. The cars gearbox would not shift out of park. I attempted to start the car and try and move the gears but the car would not start. Needless to say I was stranded. I called a tow truck and was advised that is a known issue with fiat but the dealership acts as if there isnt a recall around this??? My car is an automatic but this should not be happening.
Tl* the contact owns a 2012 fiat 500. While driving 35 MPH, the clutch failed and the vehicle stopped operating. There was an unknown recall related to the clutch failure. The vehicle was towed to a dealer and repaired. The failure mileage was 58,927. Updated 12/01/16*lj
Tl* the contact owns a 2012 fiat 500. The contact received notification of the federal safety agency campaign number: 16v302000 (power train); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2012 fiat 500. While driving 25 MPH and attempting to switch gears, the clutch fractured. The vehicle was towed to a dealer where it was diagnosed that the clutch needed to be replaced. The VIN was included in the federal safety agency campaign number: 16v302000 (power train); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 46,000. Vin tool confirms parts not available.
The car experienced a sudden clutch failure while driving on highway. This resulted in a very dangerous situation as the car no longer had power, and stopped on a section of highway with no shoulder space. The clutch was repaired at my cost in may 2016 (prior to the recall announcement, the federal safety agency recall number: 16v‑302), and an online reimbursement request was made to fiat in july 2016 (after the recall announcement). I checked the status of my reimbursement request in september, and was told "from what I am showing on the file it still has not been reviewed as the parts for the recall are not available at this time. Once the parts do become available for the recall then the file will be reviewed for the reimbursement process." my complaint is that I have already repaired the automobile, so availability of parts is irrelevant, fiat is simply stalling reimbursement of the repair cost.
Tl* the contact owns a 2012 fiat 500. The contact received notification of the federal safety agency campaign number: 16v302000 (power train). However, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2012 fiat 500. The contact received notification of the federal safety agency campaign number: 16v302000 (power train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 10/13/16*lj
I was at a tire place in montgomery,alabama getting my tire fit and once the guy was finish . I paid him for his service start my car up and the car allow me to take it out of drive but ,it would not do anything else , the gears was not working , I was alway in the street when issue acquired. I didn't know what to do because it didn't show on my dash that something was wrong, I am in the process of take it to the dealership monday.
Tl* the contact owns a 2012 fiat 500. While driving 40 MPH, the contact depressed the clutch pedal and a loud noise was present. The clutch pedal stiffened and seized. As a result, the shifter failed. The vehicle was towed to a dealer service center where the vehicle was repaired. The contact received notification of the federal safety agency campaign number: 16v302000 (power train). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 21,000. Vin tool confirms parts not available.
Safety recall s34 was received in june 2016. Parts are still not available. Proposed repair only addresses the root cause but does not repair the clutch pressure plate diaphragm spring which is being "fatigued or fractured" by the clutch pedal over travel problem. For cars with significant mileage or age, such as ours, the proposed recall does not eliminate the potential failure as the clutch pressure plate has already been subject to significant over travel.
Tl* the contact owns a 2012 fiat 500. The contact received notification of the federal safety agency campaign number: 16v302000 (power train); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2012 fiat 500. The contact received notification of the federal safety agency campaign number: 16v302000 (power train); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2012 fiat 500. The contact received notification of the federal safety agency campaign number: 16v302000 (power train) however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts unavailable.
Manual transmission becomes inoperative without warning due to problem addressed in recall 16v302000. I am receiving absolutely no response from fiat other then to say the parts to fix the problem are unavailable. I was told that in june and it is now mid-august with no further update from fiat despite assurance that they would provide one. This recall if left to the indifferent attitude displayed by chrysler- fiat is going to cause a fatal accident. My vehicle became completely disabled with absolutely no warning but fortunately I had just started the car to leave and was not going 60 MPH in heavy traffic. I was lucky.
Tl* the contact owns a 2012 fiat 500. The contact received notification of the federal safety agency campaign number: 16v302000 (power train); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 09/23/16*lj
Clutch started going bad in 500 sport so I took it to the dealer due to the recall s34. (clutch makes a whining noise and causes abnormal vibrations when trying to engage gears. Still makes whining sound when engaged with gear) fca made no effort to cover repairs or even look into exactly what was wrong with the clutch. All I was told was I needed a new clutch kit and throw out bearing. They said they couldn't do anything since there is no permanent remedy yet despite that my clutch is going bad now. I was offered no alternative vehicle or estimate on when parts would be available yet fca seemed fine with letting me drive it despite the recall stating that the bad parts could "result in the inability to disengage the clutch..." and that could "cause a crash without warning". The recall notices went out in june, it's not august, and the owner's forums are saying parts might not be available until september but I can't safely drive my car now.
Fiat 500 recall. Fiat recalled my vehicle in june of 2016 for a defect in the manual transmission that "could cause a crash." it is august of 2016 and fiat has no date for when the parts will be available, nor are they willing to advise how long it might be. I find this unacceptable to be driving a car that could crash "without warning" yet no plan is in place to remedy the situation. Please investigate what is taking so long.
Tl* the contact owns a 2012 fiat 500. The contact received notification of the federal safety agency campaign number: 16v302000 (power train) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2012 fiat 500. While driving 15 MPH, the gear shifter remained in first gear and the clutch pedal failed to function. As a result, the contact was unable to shift the vehicle out of first gear. The vehicle was towed to the contact's residence, but was not diagnosed or repaired. The VIN was included in the federal safety agency campaign number: 16v302000 (power train); however, the part needed to repair the vehicle was unavailable. The manufacturer was not notified. The failure mileage was 48,099.
Failed clutch cover diaphragm spring may result in the inability to disengage the clutch, shift gears and the potential for a loss of motive powerwhich could cause a crash without warning. No accidents to report
VIN decoder
See the problems and recalls for an exact car
Buying a used 2012 Fiat 500?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history