The contact owns a 2016 Fiat 500X. The contact stated upon making a complete stop at a traffic light, the vehicle vibrated. There was no warning light illuminated. The contact was able to continue driving. Additionally, the contact stated while driving 40-45 MPH, the vehicle experienced hard shifting from second to third gear. The contact was able to continue driving. The vehicle was taken to the dealer where it was diagnosed that three motor mounts were fractured and needed to be replaced. Additionally, the dealer diagnosed that the spark plugs, and an unknown seal needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not under recall, and the vehicle was out of warranty. The failure mileage was approximately 79,300.
2016 Fiat 500X engine complaints
Page 2 of 3: complaints 11 to 40 of 52, newest first, as owners wrote them.
I am being notified by Chrysler Fiat of a problem with oil consumption on my FIAT 500X. Since all the FIAT dealerships near me have closed, Chrysler is requiring me to: 1. Travel 1.5 hours to dealership. 2. Have an oil change performed at my expense. 3. Travel 1.5 hours home from dealership 4. Drive 1500 miles. 4. Travel 1.5 hours return to the dealership to verify oil consumption. If excessive consumption, engine will be replaced. (?) As stated by Customer Service. 5. Travel 1.5 hours home from dealership. They will not: A. Reimburse my time (8 hours total) approximately 6 hours drive time and 2 hours wait time. B. Pay for the oil change. Within the last month I have had an oil change. C. Pay for fuel for these trips, approximately 51 miles each way. Total of 200 miles. This is a manufacturing issue. All incurred expenses should be paid by Chrysler.
Tl* the contact owns a 2016 fiat 500x. The contact stated that while the vehicle was idle, the vehicle started to shake with an abnormal sound coming from the vehicle. There was no warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed the failure as a malfunction of the cooling fan assembly. The vehicle was not repaired. Helfman maserati of houston (7720 katy fwy # b, houston, tx 77024, (713) 533-6100) was contacted and informed the contact that they may bring the vehicle to the dealer for repairs. The failure recurred. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall and that the warranty had expired. The failure mileage was approximately 28,000.
Tl* the contact owns a 2016 fiat 500x. The contact stated that while stopped at a light, the vehicle started shaking violently. The vehicle was taken to fiat of montgomeryville (710 bethlehem pike, montgomeryville, pa 18936) where it was diagnosed that the engine mount needed to be replaced. The vehicle was repaired. The contact stated that the failure recurred in february of 2021 while the vehicle was stopped at a light, an abnormal noise was heard coming from the engine compartment and the vehicle started shaking. The contact stated she took the vehicle back to the dealer fiat of montgomeryville as she had just had an oil change. The mechanic diagnosed the vehicle and stated that an engine mount needed to be replaced. The vehicle was not repaired. The contact stated that the dealer informed her of tsb: 09-002-17 (engine vibration felt in the steering wheel and seat). The tsb stated that the engine mounts needed to be replaced. The contact was upset that there was a tsb and not a recall which meant she had to pay out of pocket again. The contact stated that she attempted to notify the manufacturer but was informed that they were unable to assist. The customer consumer line representative informed her that she could not file a complaint and provided the number to the federal safety agency. The failure mileage was 86,000.
Tl* the contact owns a 2016 fiat 500x. The contact stated while at a standstill, the vehicle vibrated with abnormal sounds coming from the engine compartment, steering column, and gear shifter. The contact stated no warning light was illuminated. The vehicle was taken to the local dealer fiat of montgomeryville (710 bethlehem pike, montgomeryville, pa 18936, (215) 855-9540) where it was diagnosed with needing the engine mount to be replaced. The vehicle had not been repaired. The manufacturer was informed of the failure. The contact was informed that the VIN was not under recall. The failure mileage was approximately 86,000.
Vehicle consumes excessive oil in between regular oil service windows. Vehicle also shuts off randomly while in motion with no warning at all. This shutdown issue has occurred about 6 times in one month. Obviously a big safety issue because I need to bring the car to a complete stop in traffic to shift it back into park to turn the car on again.
My car didn't start and then finally did. While driving it stalled,all of a sudden I got control enough to park at work . With no warning signs I proceeded to change battery after work and it still wouldn't start then after attempting to start with new battery the car with lock symbol came out. Still at this point no warning was giving as I was driving this car perfectly fine until this. All this was on main streets. I have small kids and this is not an accident that I would ever want with or without them because of a technical issue of a car.
Car will randomly turn itself off while driving. This has happened 3 times (I currently have just over 70k miles on the car). There are also electrical issues (seizure warning should come with this car- the touch screen radio will turn itself off and on continuously while driving). As with most other complaints, my drivers side door handle came off as well.
Engine overheated after minimal driving in manhattan despite sufficient coolant levels. Safety features are defective (rear and side warning indicators) work intermittently.
Received (2) recall notices so far on my 2016 500x easy awd, 1) for powertrain - car shifts to neutral unexpectedly (which mine was doing at the time) and 2nd for engine cooling fan module (v54 - service engine light appears and drive mode unavailable) this I was not having an issue with at that time. Both times, the dealer said my car was not part of recall. 1st resolved due to high oil consumption, so have to add a qrt of oil every 2 wks. Updated recall was sent out on oct 2019 for engine cooling fan, which my make and model is now included. I never recvd this notice because dealer removed me from the dealerconnect claim global recall systems (grs) and vehicle information system (vip) when I called 1st time as not applicable. My cars service engine light came on aug 10, 2020 and drive mode unavailable alert, throwing code p0481, intense heat was coming from engine though temp gauge at normal levels. I just happened to find the recall online while trying to find what code meant. Called the fiat chrysler automobile (fca) recall assistance center this time instead of dealer and they looked up my VIN and found it is one that is affected and scheduled the appt for me with my local dealership. My concern is that the dealer instruction on the recall specifically shows which fan modules have been affected (bu /fb modules only) & what to look for yet the dealer never bothered the first time, just denied me over the phone. Who knows what kind of damage it's caused after all this time and all they had to do was pop the hood and check if fan module has a plastic heat shield or a metal heat shield with metal top hat in center of motor instead of a plastic circle in center of motor. This would have prevented where I am now, unable to work (I am a rideshare driver), losing money after an already costly pandemic. The federal safety agency site doesn't show this recall yet with VIN in system?
While sitting in a drive thru the cooling fan went out and was replaced at a cost of over $400. Just a few months later, it happened again.
I was driving on the highway and my car shut off without warning. The steering wheel locked up, the shifter locked, the brake locked. There was no safe way to bring the vehicle off the highway. I coasted off the highway into the grass. There was a sierra 1500 that was behind me that was fortunate enough to avoid hitting me. The fiat dashboard had no warning lights on, such as check engine, oil low, or any other indication that something was wrong. The dealership's response was it needed an oil change. There was no addressing the fact that my car was burning through oil at an accelerated rate and that the car itself turning off and locking up while in operation is "not a defect" or "a safety hazard". I spoke with the fiat dealership that I purchased the vehicle from and they informed me that there is nothing they can do as the factory warranty has expired. The factory warranty expired 1/1/2020. 127 days later, my car has this incredibly dangerous defect. Fca claims that no buy back option available due to the warranty expiration. They offer to have service attempt to fix the car but the issue is with the engine, not just changing the oil. There is no other engine that can be placed in this car to completely fix my vehicle. If another tigershark engine is placed in my car, there is no way to determine if it is defective until the car shuts off again unexpectedly while driving which can result in a fatal accident or injury. Fca's resolution is to continuously bandaid the situation. They are not offering to buy back the vehicle due to the manufacturer defect. I also have an efg warranty though the dealership I purchased the car from that is useless in remedying this situation also. The dealership points the finger at fca to fix this while fca points the finger at the dealership to remedy this situation. My car with the tiger shark engine is not safe to drive.
My car was stationary. Sitting in my driveway and I was cleaning the interior out. Listening to my radio. Then all the sudden a bunch of warning lights start going off. Pretty much all of them. I thought it was just dying so I tried to start it. The alarm starts blaring. Eventually the car shut it self off. And now it will not turn back on. It's just extremely scary thinking I could of been driving when this happened. The transmission shifts hard between one and two. And occasionally the radio turns it's self on and off. I just bought this car used with 43,000 miles. It's insane and incredibly unsafe with these issues. And now it's dead in my driveway. I get parking lights out and daytime driving light out indicator. Rough idle on cold starts sometimes.
Vehicle has difficulty shifting in lower gears. When the vehicle shifts, the car jerks you forward. This has happened increasingly over the last several months, but has been present since I bought the vehicle in feb '19. Vehicle also tends to shake when in idle at red lights, shaking stops after putting the vehicle in neutral.
My fiat keeps giving transmission errors. I took the car to concord, ca fiat for diagnostics 10/2019 and they were unable to report an issue. They 'reset the computer' and sent us off. Now in 02/2020 I'm still getting error messages and the car locked up in the middle of the road refusing to turn off, shift gears, or move at all. For 15 minutes.
During a normal driving conditions a couple weeks ago, my fiat 500x's engine turned off / stalled while I was driving. I was in the city and getting ready to turn, so I was at a slow speed - around 8 MPH. I had to turn the car off and on again and it seemed to be fine after that. But this was very alarming and if I had been going a higher speed, it could have been very dangerous.
Aside from the numerous problems this car has has (which it has had many) the most recent issue was that the 'service engine' and the 'drive mode unavailable' lights came on. I'm told it could be a thermostat issue. This alert happened when I started my car and had continued since driving it to the dealership. I have googled the issue and it seems many others have had similar issues. The car seems too new and current to be having these kinds of issues, such as possibly the thermostat. I wanted to report this to you due to finding numerous people having this issue. Also I have also had this car stop accelerating and I had to pull to the side of the road in a neutral setting. This scared me to death as if I were to be on the freeway, the consequences of this could have been dire. They reset the computer for that issue, it has not recurred but you can understand my fear when the service engine light comes on, I'm worried something similar could happen. I honestly wish this car was in warranty so I could lemon law it, because it's a total lemon otherwise.
The transmission seems to jerk or shake when it shifts sometimes, like the car is going to stall or lurch forward. I have taken it in to the dealership, but have gotten no where with them. Sometimes when im driving in the highway if I step on the gas the car jerks back before going foward. Its extremely scary as if someone is hitting you fom behind.
Transmission kicks from first to second at take off after stops. Usually traffic lights. I have taken the car in for service twice, the kick doesn't happen all the time anymore, but it still happens. It's a concern since I've almost been rear ended twice.
I have reported my issues of my car completely shutting off while driving down the street weather it be 25mph or on the interstate at 70mph. I have had this issue looked at by dealerships and it continues to happen. My last incident lmao this caused me to flip my can and hit another vehicle while traveling 65 MPH. My car turns off completely, so then I have to put it in park one I'm able to come to a complete stop and restart. Sometimes this cause all my light to flicker on and off. My engine feels like it's going to vibrate out of the front of my car. This is a huge safety issue I've been reporting to my dealer and the mechanics for almost 2yrs now. I have contacted chrysler ( fiat service ) to get help to figure this issue out properly. I was told I may have to be in a wreck for anything to be done. Really, sad a tech would say something like that. My first time my car stalled I was at a 4 way turning to go home. This happens literally every month. I have children I have to drive around with my car stalling on my and completely loosing power to everything.
This vehicle has 3 recalls and I didn't see them all listed on your website. The new recall I will enclose in a document. The first recall was an issue with shifting into all wheel drive and connected to the electrical system. The cooling agent fan is malfunctioning which can overheat and cause risk of injury and possible fire in engine. I started noticing my check engine light would go on after start up even though I wasn't due for one. I checked oil and it was fine. My car started jolting forward and backwards when started .it would jolt backwards while in reverse. It's lost power after starting while reversing in my garge. At times I was afraid it would stall while driving on back roads and while slowing down for turns.on highway and main roads I started smelling heat from from engine and could feel the engine struggling to function. It's at dealership now for recall. Thanks
Has happened multiple times where the push button ignition does not start the vehicle- instead the message drive mode unavailable pops up. This message has also appeared even when the car has started. Also, lost all connection on dashboard- no functionality whatsoever- took it to the dealership and was advised no code was thrown- but if electrical a code would not be thrown. Was advised to wait until it happens again and then call to bring in. This happened when I had drove the car for about 8 miles turned off and came back after going shopping for about an hour. No indication of an issue before or after. I previously had an issue with my entire radio/center console electrical system which required a replacement as this dealership stated no updates available.
My wife told me of this happening to her and I didn't believe her until it happened to me. So, I'm driving down neighborhood streets at about 45 MPH, the posted speed limit, and I go to cross an intersection and the car loses all power with traffic headed towards me. Luckily, it regained power a few seconds later, but I feel we've just been lucky so far. My wife has experienced this several times, on highways, neighborhood roads, etc. And I have experienced it twice now. The next day, the drive mode unavailable message came on when I started the vehicle and would not go. Took it to the dealership the first time I experienced it and was told the old update story. Took it in again and they kept it a whole week the next time and couldn't find anything wrong they said. It keeps happening, the computer keeps turning off our display, and I believe the engine fan may be going out now. Not a good/quality vehicle at all and I feel like fiat doesn't have any answers for the problems as we keep being told "updates," yet it continues happening.
My car has gone to the dealer repeatedly for the following issues: bad struts, loose engine mounts, overheating (broken fan), "drive mode not available", radio not working, and now messages saying lights are out when they are not (code says "pending code") this car drives terrible and is unsafe and unreliable- it spends more time at the dealer than in my driveway - it has 40k miles and is still under warranty
I bought this car second hand. 33200 miles still on the warranty. After few months, 650 miles of usage, a warning light for for the engine and "driving mode unavailable" started popping up, so this a plate light warning pop up as well. Brought to fiat, they said it was the thermostat which it was then changed and supposedly would fix the issue. Got the car back. After few days and 125 miles more again the "drive mode unavailable" warning pop up... Then the four wheal drive unavailable pop up..there was also a wheal warning popping up. Then out of a sudden, on a traffic light the car didn't want to start. I had to turn off the engine and turn back on. Once I turned the engine back, all kinds of warning signs came up. I was able to drive home. Then the engine light warning kept on. So did the "drive mode unavailable". Brought the car back to fiat right away. They said the battery was not tied correctly. Which I don't understand how it did happen and why they did not see that the first time they look at the car. Going to pick up the car tomorrow and hope will not going to have to report further issues.
On 3/30/2019, after a short drive (approx. 0.5 miles), the following message appeared on the dashboard: 'drive mode unavailable' and 'service engine'. This was also accompanied by what seemed to be much more noticeable vibration from the working engine and a subtle smell of something burning. Total mileage driven at the time of incident is 17,284.
I have had at least 5 incidents so far with my fiat turning completely off while driving down the road. I have taken it in numerous of times to the dealer with no luck. I have documented each and every time my car decides to shut off while driving. I find my car to be a safety hazard to me and my family as well as others. The dealerships seem to not know why my fiat tends to shut down while driving. First I had only about 25000 miles and it shuts off while turning in a 4 way intersection, fiat place had me take it in just to say it needed an update. Second time I stalled in my neighborhood with my children inside. Called the dealer, said it needed an update. 3rd time happened while driving it to the dealership the same day. Dealer had it for two weeks and said it was a new update that caused my fiat to turn off completely. 4th time happened while I driving down the road at 45mph and dealer had me bring it in and said it was caused by my key fob battery ( literally just changed the batteries the day before). All bs from the dealers mechanics. So I called fiat customer service and they told me I should not be driving the vehicle at all, I should return the car to the dealer to have them run test. They had it for a month and said it was caused by my driving habits and they could not do anything about it. So now my fiat decides to shut off while driving 70mph 49000 miles on the interstate, thankfully I was in the slow lane and was able to coast to a safe position to put my car in park and restart. This has been happening since the 3rd month of ownership june 2017.
Vehicle shifts roughly when in motion, when starting out and also while driving. Sometimes it does it when I start to slow down and then speed back up. I have notified the service department and they say they can't find a problem.
Happened again -- this is the third time this has happened since I purchased the car in nov 2016. Engine shuts off while driving. Fiat dealer apparently clueless about the issue and how to repair. Took car to same dealer all three times this happened - each time they've given me a ridiculous reason the car is literally shutting off while I am driving down the street!! First time they said it was because the computer needed updating?!?! Second time (posted on the federal safety agency when 2nd time happened) they said it was a loose cable connection to the battery - never once explained why car was giving the alert "drive mode unavailable), and now this third time they said they couldn't get car to replicate the problem. Makes zero sense - car engine shutting off while driving and in motion 3+ times a day!!! Fiat dealer kept car for 8 days - at one point told me it needed almost $2000 of work and that the reason engine was shutting off while driving was low oil pressure?!?! After I questioned them extensively about the charges and the supposed low oil pressure - they changed their story and said oil pressure was just slightly below normal and apologized about the $2000 charges - said I didn't owe anything?? Again, they could not give me a reason why car was shutting off and supposedly they couldn't get it to replicate the issue. So I picked up the car and it hasn't died on me once - so they must have done something to it. Why the cover up!?! Why does my car completely shut off while driving?!?! Everything goes out when it does -- becomes difficult to steer and brake. Seriously scary!!!
Tl* the contact owns a 2016 fiat 500x. While driving 20 MPH, the vehicle stalled without warning. The contact stated that the vehicle was shifted into park and restarted. The dealer (fiat of edmond, 14113 broadway extension hwy, edmond, ok 73013, (405) 696-0631) was contacted and advised the contact to schedule a diagnostic appointment. The manufacturer was not informed of the failure. The failure mileage was 23,000.
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