I am very concerned about these recalls 24V405 24V404 24V623 and the availability of service providers to preform the corrections as there seems to be only 20 service techs in the whole country. For these free recalls I am told to pay and then get reimbursed (From Who?)I have yet to get on any providers schedule. AS a responsible vehicle owner and operator I am looking for answers and direction to expediting these urgent safety issues.
2023 Fisker Ocean acceleration complaints
Page 2 of 3: complaints 11 to 40 of 52, newest first, as owners wrote them.
My vehicle has not received any of the recalls put in placed by the federal safety agency. Water pump recall Door handles recall re-gen brake recall OS2.2 upgrade
There are multiple recall notices on 2023 Fisker Ocean, No response from Fisker customer service. Submitted multiple tickets to the Fisker no responce. While driving the vehical acclarate speed rapidly ,shotdown vehical while driving on highways. The following Recals pending more than 6 months ,No responce from FIsker. Customer service phone number no one answer, no email responce. Recals: Cabin electric water pump powertrain modules Braking improvement software update
Repair shops won't cover the door handle recall because it is too expensive and they are not being reimbursed from the trust. Water has gotten into the door handle so the NFC doesn't work. Water has gotten into the front bumper connections, so none of the following work correctly: Adaptive Cruise Control Automatic Emergency Braking Blind Spot Warning Forward Collision Warning Lane Departure Warning Lane Keeping Assistance Parking Collision Warning Rear Cross Traffic Warning Cruise control stops working randomly and car screeches to a halt. I have had to pay $50/mo for the FOA to put pressure on the update team to get 2.2. Most people still don't have it. American Lease is not cooperating with fixing the recalls.
The main infotainment screen does not function. The car reboots itself every 5-6 minutes while driving. This temporarily disables all the seat sensors, signals or anything that requires electrical. The regenerative braking is also disabled. Furthermore, I can not control any Heat, AC, defrosters, which is extremely dangerous during the winter season.
A recall has been sent to me to me to repair an error in the communication pump with the electric water pump that manages the cabin system. I tried to call the manufacturer but no answer and no dealers know anything about the car.
I have received recall notices in July of this year (Campaign Number: 24V405) and in September of this year (Campaign Number: 24V623) promising to fix everything from braking to warning lights. NOTHING has been fixed yet! How can the federal safety agency be placated by a car company that sends out official recall notices and does nothing to fix the problems! Please hold Fisker accountable!!!!
Regen braking sometimes disengages at times creating what feels like sudden acceleration. Several malfunctions of the electronic system, including faulty alarms to go off all the time. There have been recalls on this vehicle, but Fisker has done nothing to repair any of these issues. List of authorized service dealers was promised by end of August and there has been no communication. The support number they advertise is inactive. It is just a voice mail.
Cabin electric water pump
I own a 2023 Fisker Ocean One. Regenerative brake and normal brake usually lose control when the vehicle driving through a bumpy surface. The vehicle loses the ability to slow down and brake seems to be released. This is an obvious manufacturer defect and increase the risk of accident when the vehicle is failed to stop when it needed to be. I urge to speed up the recall process to have this defect ratified as it is not safe to drive.
I own a new Fisker Ocean One (electric SUV) and have been notified that there is a safety recall due to a water pump problem that can result in the vehicle suddenly entering limp mode (20 mph) unexpectedly. I'd like the problem fixed ASAP, but do not know how to get the service done. Fisker Inc. is going out of business, and although they sent me a notification about the safety recall, they provided a phone number to contact them (1-844-FISKER1) that is not in service. I don't care if I need to pay for the service myself... I just want to make sure that I'm driving a safe vehicle. Can anyone at the federal safety agency help me? No "additional details" seem relevant for this inquiry, so I have left them "blank"... PS: the federal safety agency Campaign number is: 24V499 and the "voluntary safety recall campaign" is TSB30032401
I have been driving many times with cruise control on. With cruise control on and I hit a bump or pot hole in the road, the cruise control stops and the car immediately slows down. This happened many times as we drove [XXX] in Nevada and crossed cattle guards, and it has also happened while driving on two lane roads and I hit a pot hole or change in pavement levels. When the cruise control comes off, the cars slows down immediately as regenerative braking takes over. This is very dangerous on the highway to say the least!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
On 3 occasions, the digital cluster screen has gone completely black, for couple of seconds, no visible driving speed, no visible anything on the screen, it is very unsafe to drive a vehicle not knowing at what speed you are traveling, no warning or no information about drive mode or battery charge info, very scary too
We(Myself, Wife and 2 kids) were driving from Houston to Galveston. Driving at around 60 mph. This vehicle all of sudden turns from Drive to Neutral by itself and Showing several warnings (Please see attached video). Not much traffic luckily, So, we took the exit safely, Hit the break and then everything comes back NORMAL immediately as if nothing happens. We were on 2.0 software for several months. Have been using this vehicle since Nov 2023 and this happened first time.
The contact owns a 2023 Fisker Ocean. The contact stated while approaching a red light or a stop sign at approximately 10 MPH, the brake pedal was depressed while releasing the accelerator pedal, and the contact drove over a pothole or an object in the road and the vehicle accelerated at high speed, and then returned to normal operation. The contact was concerned that the failure might cause a crash. No warning light was illuminated. The contact also stated that occasionally while the vehicle was parked and attempting to unlock the vehicle, the key fob failed to connect to the vehicle leaving the contact with no other option but to unlock the vehicle manually. No warning light was illuminated. Additionally, the contact stated that while driving at an undisclosed speed with the seat belt engaged, the vehicle made a beeping sound as if the seat belt was not securely fastened. No warning light was illuminated. The vehicle was driven back to the residence. A dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 8,000.
I am writing to formally notify the federal safety agency of a significant concern regarding Fisker Automotive’s failure to meet the deadline for a mandated recall and their neglect in providing me with a recall notice. As an owner of a Fisker Ocen One, I was made aware through Facebook that my vehicle was subject to a recall due to Incorrectly Displayed Warning Lights/FMVSS 135,101, NTHSA Campaign Number 24V405000 and Loss of Power, the federal safety agency Campaign Number 24V40400. The recall notice indicated that remedial action was to be completed on June 30, 2024. However, as of today, July 1, 2024, I have not received any communication from Fisker Automotive regarding this recall. Further, Fisker does not respond to email communication sent to [email protected] or via phone at 844‑347‑5371. The lack of notification and the missed deadline for corrective action have left me with serious concerns about the safety of my vehicle and the potential risks it poses to my passengers and other road users. This delay also undermines the trust and reliability that consumers expect from automotive manufacturers, especially in matters as critical as vehicle safety recalls. I kindly request that the federal safety agency investigate this matter to ensure that Fisker Automotive adheres to its obligations under the recall process and takes immediate steps to inform affected vehicle owners and remedy the identified defects promptly. I am looking forward to your prompt attention to this matter and would appreciate being kept informed of any developments regarding this issue.
Vehicle will not operate in accordance with manufacturer's statements. I can floor the accelerator and it will slowly creep up in speed but never get above 30 mph. I cannot operate this vehicle safely. Fisker has tried to repair it but has had no luck and have gone completely silent without returning emails. I have called the customer service line and have been discounted after two hours on hold. I have video to send but NTHS does not allow videos.
On June 8th my husband was driving the car for the first time and when he was coming to a stoplight the regen braking was active, he hit a bump a grinding noise was made, and it lurched us forward and put the car in park. My husband was confused and asked me how often the car does that, and it does it every time I drive it that I have just had to learn to try and compensate for it so that I do not get into an accident. What else am I supposed to do, it's the primary vehicle.
Date is ongoing since November 2023. I am writing to report a safety concern related to the key fob of my Fisker Ocean One. On December 10 & 22, 2023, March 20 & 29, 2024, I have been locked out of the car for prolonged periods of time of more than 30 minutes and up to 5 hours. I have experienced daily failure to properly lock and unlock the vehicle, once I am in the vehicle even when putting the key fob up next to the NCF reader, the vehicle notifies me that no key can be detected, and the car will not start/go into ready mode. Issues continues daily which leaves me stranded and unable to access the car in an emergency. I cannot properly secure the vehicle against theft and unauthorized use, and it deactivates the vehicle's immobilizer system. Continuous signal transmission from a defective key fob can drain the vehicle's battery leading to further reliability. I believe this is a significant safety issue that could potentially affect other Fisker Ocean owners. Vehicle has been in limp mode unable to accelerate and Fisker reps cannot repair for 75+ days. The vehicle is unsafe to operate, I cannot accelerate to get out of harms way or notify other operators that the vehicle is slowing and cannot maintain minimum speed in traffic.
I was approaching a red traffic light. I merged into the turn lane, hit a bump in the road and the car lunged forward on its own and accelerated. I was able to apply the brake and not hit the car in front of me. This was terrifying and put me and the cars ahead of me at risk. The car has not been inspected because Fisker Service no longer answers the phone to help customers with safety or mechanical issues. You can be on hold for hours and then they hang up on you. There were no warning lamps or messages prior to the problem. The mobile technicians have been laid off so there is no help for customers with issues.06
The vehicle accelerates on its own when I try to slow down at traffic lights and turns. Almost hitting pedestrians and cars in front of me. The lights in the back seat turn on while driving indicating to the police that I’m doing more than driving in the car The body parts so low quality the door handles are brittle and breaking. They cut my fingers and my kids fingers when we were opening and closing the doors. This car is more than hazardous, it’s highly dangerous to be certified for roads.
Vehicle would go into reduced speed mode and abruptly come to 17 mph on highway. I have called. Emailed. And send message on social media with zero responses. Service department has not responded in months to any service requests.
The primary central LCD display that controls charging the batteries, displays speed information on smaller and management of how the EV works is no longer working. This LCD panel is the only way to set, monitor, modify, control all functions of this car. I have been unable to get Fisker to fix this problem. I will call them and wait 4 to 5 hours on the phone and my call will always be dropped. There is no other option to contact them.
Fisker Ocean One has less than 6K mileage and breaking system is extremely rough and makes lots of noise and squeaks, clash, etc. with abrupt halt sometimes throwing passengers forward. Fisker Ocean One User Instructions do not correspond correct with the actual user vehicle interface as items are missing or not available on the vehicle to correct safety issues per manual vehicle instructions per ADAS instructions therefore vehicles onboard computer is not able to be adjusted. Vehicle will speed up at time and or slow down on own just by barely touching vehicles accelerator driver having to hit brake quick as to not accidently hitting someone infront or trying to speed up as to not going to slow. When barely touching brake pad vehicle does brake abrupt will throw passengers forward. Have spoken and placed multiple tickets with Fisker for many issues on the vehicle for electrical, vehicle shutdown, battery problems and more. Yes available for inspection request. Problem has been reproduced on a daily basis and reported to Fisker. Vehicle has been inspected by Fisker customer support once and was told an update is coming to fix issues however until issues are fixed drivers will have to be careful and maneuver while driving. Fisker Ocean One warnings pop up continuously on my vehicle on the drivers screen nonstop from the time I step into the vehicle until I step out of the vehicle and lock the door. Warnings showed up on the Fisker Ocean One immediately when Fisker dropped the vehicle off at my home and I immediately began to contact Fisker Customer Support from day one with started DEC 2023
After experiencing multiple brake failures and reduced power, now the cruise control is reporting incorrect values. Setting the cruise control to 42mph yields 70mph. This is dangerous and unsafe as you do not know what to expect.
Especially when traveling over rises or dips, or when accelerating after a school zone, the car frequently shakes, sometimes violently.
The Fisker Ocean is an unsafe vehicle. In the two and a half months I have owned the vehicle, I have experienced the following serious safety issues that have put other vehicles and my self at risk: - The vehicle will accelerate unexpectedly, nearly causing me to crash into a vehicle ahead of me on one occasion and almost run into oncoming traffic in another occasion. - Blind spot protection is inaccurate and frequently will not be available. - Lane keeping assistance overcorrects such that it has caused me in multiple occasions to swerve then I have to overcorrect and have nearly missed hitting other vehicles. - ADAS system features (collision warning, front and rear cameras, paying attention) frequently unavailable or misreport problems, causing me to panic trying to figure out what is wrong. The vehicle has been serviced on three occasions by the manufacturer and is awaiting a fourth (no date provided). Fisker has reported no solve for the acceleration and has said the last update would correct ADAS issues but has not. The issues started almost immediately upon delivery of my vehicle. The issues happen at all speeds, and I cannot predict when. I am happy to provide service records but Fisker has not properly documented that they addressed in service visits, but I do have in email.
I have severe safety concerns about the malfunction of the vehicle’s regenerative braking system. Since I purchased the car, it has unexpectedly lurched forward during stop-and-go traffic on several occasions. This sudden and unpredictable acceleration poses a clear risk of collision and injury to both the vehicle’s occupants and other road users. Despite multiple attempts over the past six months, Fisker has been unable to diagnose and repair this braking defect. As a result, I am left with a vehicle that is unsafe to operate under normal driving conditions. Fisker’s failure to address this problem promptly raises concerns about a potentially widespread defect affecting other 2023 Fisker Ocean vehicles." Please note that Fisker has responded to customer feedback and issued an over-the-air software update to improve the regenerative system, but the federal safety agency is still investigating the braking problems.
This car is scary to drive. When I go over bumps in the road (man hole cover, railroad tracks, damaged road, etc) and hit my brakes, the car speeds up. When I'm using cruise control and I go over some kind of bump, the cruise will disengage and the regenerative braking kick on instantly. These events only happen over certain bumps and make it hard to expect. I've almost gotten rear ended on the highway changing lanes in cruise control and Ive been close to rear ending others as I've tried to come to a stop so many times. I have a 17 month old toddler and this is my only vehicle to get him around. I've asked fisker for help and they keep telling me to wait for updates and the latest update made it worse. This has happened since I've gotten the car and it's happened at all speeds. There are only 6000 miles on my car.
The contact owns 2023 Fisker Ocean. The contact stated that while driving at approximately 45 MPH, and on other occasions while driving at various speeds, the vehicle drove over a small bump on the roadway and the vehicle unintendedly surged forward, accelerated, and then decelerated. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 2,000.
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