I have created some service tickets thru the Fisker website and got no response, Shawn did a great job taking care of the initial issues I had, I just keep finding more that have not been addressed or stopped working with the OS2.0, the Bluetooth keeps disconnecting or not connecting at all when I enter the vehicle, the “Lane keep assist” never worked, I am still owe the rear flaps, the emergency kit We paid for, the limo screen is not working, (it stopped working before the updated it got fixed on update, it stopped working again), also, the car has done some erratic behaviors when stopped at a intersection waiting for a green light, the vehicle puts itself to Park, sometimes to the point of non responsiveness, there’s rattling or grinding sound when breaking at around 30-20m/hr, when inside the vehicle for 20-30 min, all kind of errors appears and becomes unresponsive, battery errors, won’t drive or do nothing, the driver seat intermittently becomes unresponsive, it would not move forward/backwards or up/low, I couldn’t drive it the other day, it was stuck the way my wife drives.
2023 Fisker Ocean brakes complaints
Page 11 of 12: complaints 281 to 310 of 322, newest first, as owners wrote them.
As I was driving in the middle of a rainstorm and the typical collision avoidance, lane departure, blind spot monitoring lights turned on and off intermittently, which was expected with this car. I’m used to it by now. But as I came down a descent on the two lane highway (CA interstate 80 around Truckee), as I slowly let go of the accelerator to allow for regen breaking to kick in, I got alerts for break malfunctions and failed regen breaking. Then all of a sudden, the accelerator lost all response and started to slow. I applied pressure to the accelerator and got nothing. Luckily there were no cars around, so I was able to cut across the next lane and onto the shoulder. Luckily the mechanical brakes still worked, though no regen breaking. I came to a complete stop, and as soon as I put the car into (P)ark the entire car shut off by itself, like it kissed all power. Fortunately, I was able to press through breaks the turn the car back on. Then everything went back to normal.
What component or system failed or malfunctioned, and is it available for inspection upon request? Brakes system How was your safety or the safety of others put at risk? When hitting a bump or pothole, the brake would not work properly, and the vehicle keeps moving forward almost accelerating Has the problem been reproduced or confirmed by a dealer or independent service center? No Fisker customer service line was notified but has yet to have a technician visit as they said an update will adjust the regen brakes (never supplied a case number). Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? No technician has been sent or a case number sent. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? No warnings this has been an ongoing issue since the first delivery week after receiving the vehicle on 11/30/23
Regenerative breaking skips and propels the car forward while driving.
I have had a recurring issue where the vehicle lunges forward when going over a speed bump, pothole or any rough spots on the roadway even when pressing on the brake pedal. It appears that the regenerative braking temporarily fails as does the standard brake in this occurrence, making the vehicle feel out of control and unsafe. Fisker announced that this was addressed with software version 1.10 but I have been on version 1.11 ever since receiving my vehicle a couple months ago and continue to experience this event. It most recently occurred yesterday while driving to and from the airport, going over a speed bump. Additionally, I continue to get "ADAS fault - features limited or unavailable" warnings and "Auto emergency braking unavailable" warnings and "Brake system malfunction - Service required" warnings on a regular basis for which I have numerous photos and videos. Also, on occasion I have had "Regenerative braking unavailable" warnings appear at which time the regenerative brakes are not functional, putting additional strain on the regular brakes.
My Fisker Ocean One has experienced multiple ADAS issues including lane departure not working, emergency braking failing regularly producing multiple warning lights, regenerative braking shutting off causing the vehicle to speed up or roll away. I have dozens of photos of the errors and videos. I will provide the link to the photo folder. The technician was finally able to update all of the vehicle modules to 2.0 to try to resolve this. That included a hold function updated. At roughly [XXX] I was pulling into my driveway. My road is a steep downhill to my house then a left into the drive. As I was slowly pulling into the driveway the vehicle jerked violently many times as if it was trying to stop but couldn't. I was not applying the brakes, but letting off the accelerator for the regenerative function to slow the car. When the jerking occurred I tried to brake and the brake pedal did not respond. The vehicle finally locked the wheels and came to a stop. Many warning lights came on rapidly. The message I saw was a braking fault then the car died and all screens shut off. I was half way in the road and now in front of an oncoming vehicle. I couldn't get it to start up. Fortunately the oncoming vehicle slowed and crept around me. My Fisker Ocean the rebooted itself and I was able to get it into the garage. I have under 2700 miles on it. This update 2.0 was promised to fix many of these issues and now put myself and others in danger. I suspect it was the hold function that caused the issue. It seemed like it was trying to stop and hold while I was moving. I contacted the technician who is looking into the data and I reported it to Fisker. This vehicle has been dangerous since it was first delivered. The service techs are trying but the software and build is the issue, which they cannot overcome. Link to photos of previous errors. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The vehicle has several major faults that Fisker is now ignoring and no one has come to fix in the past 2 months. I've submitted multiple tickets and claims. Issue 1: ADAS system. My ADAS system is and has been down since the beginning of February. I have received software updates but that has not fixed the issue. Nothing in any part of ADAS works, causing a massive safety issue. Issue 2: Braking and Regenerative Braking. I believe you are aware of this issue, but when you brake or regenerative braking is engaged, but you then hit a bump, all braking malfunctions and the vehicle accelerates forward. This issue has been persistent for months. There is also a "Brake Malfunction" warning light that appears on start up of the vehicle that requires service. Fisker apparently has no service. Issue 3: My ventilation system is broken (the car is 4 months old) and no longer works and makes an intrusive noise when engaged. Fisker sent me replacement vents (almost a month ago) but no one has called to schedule an appointment to come fix the issues. Other issues: Bluetooth and connectivity malfunctions; interior lighting malfunctions; software issues. The largest issue here is that I am driving a $70K vehicle with major safety issues and no one at Fisker seems to care because they are in dire financial straights.
Anytime the vehicle goes over a bump the vehicle lunges forward even if the operator is pressing the brakes. Collison warning does not work properly and lane departure warning is spotty. Interior lights randomly come on and off without any operator control. Fisker has not done anything since November 5, 2023 when I took delivery of the car.
The safety issue with my brakes on my Fisker Ocean is when brake pedal is depressed the vehicle starts to decelerate but then for a split second accelerates. This issue happens intermittently (overall in 4 weeks of driving the vehicle it has happened 6 to 8 times.) I was told by Fisker techs that the new software was supposed to fix this issue, and I received the latest 2.0 software upgrade a little over a week ago, but then had another instance of acceleration while braking happen with even the new software on the vehicle. The last instance happened last Thursday March 14th.
Many times, if I brake on a surface that is at all uneven, my stopping distance increases by (estimated) 2-10 feet. The brakes seem to do one of these things, and as it is not entirely predictable, I have a hard time describing, but they are: 1) some part of the braking system (maybe regenerative) just lets go suddenly in the middle of braking. This causes a sensation of suddenly gliding forward. 2) brakes grab, and the car will skid forward a few feet. I wish I could state this more clearly, however I can definitively state I have never had this problem with any other car. I drove a Tesla Model Y (LR) for 3 years which has similar technology, and had no such events. These problems have led me to almost rear end another car, and to travel into the oncoming lane of a city street when turning right (because of ending up several feet farther than I should have been before starting the turn). If a pedestrian were to run into the street ahead of me, I have no confidence that the car would stop in the time/distance that a car should. I reported the first time this happened, in early December, and have emailed the company at least 3 more times asking for them to address this. Have also asked reps on the phone, who universally say, "we know about this, maybe you should turn your regenerative braking to Low."--but this has to be done manually each time you start the car, so it's hardly a safe fix. Henrik Fisker has come out publicly saying this was fixed. I have version 2.0 (2/3) software on the car and can definitively say this has not been fixed.
The contact owns a 2023 Fisker Ocean Sport. The contact stated while driving at an undisclosed speed, the brakes failed to function as needed. The contact stated that while removing the foot off the brake pedal, the vehicle rolled backwards. The contact stated that the failure had been persistent. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and the contact was informed that a new software update needed to be performed. The contact stated that the software update was not performed. The failure mileage was approximately 500.
unsafe operation - erratic braking, roll back while waiting for light or traffic, non-functioning options, inconsistent key functionality, inability to update software. Total unresponsive company personnel to send technician to car's location for a repair. Stuck in driveway for 3 months blocking access to garage and potential fire hazard as it was connected to Fisker charger but would not release EV-SE handle. Mobile App and web site application not in sync and could not assist me as vehicle operator
The vehicle intermittently experiences brake failure when traversing rough or uneven terrain. The lane keep assist system occasionally causes the vehicle to veer towards the incorrect side of lane markings.
The breaking system has failed numerous times nearly causing accidents and I’ve had faulty/false forward collision warnings and emergency breaking engage for no reason to the point where I’ve been thrusted forward and injured.
1.The Internet continues to not work. 2.Key Fobs do not work. 3.Regenerative braking functions failure. Brakes/wheels start to smoke and smell like electric smoke. Brake now squeaks, not sure if it is related. 4.Brakes seemed to temporarily fail on two different occasions while going around a turn on uneven terrain. No response from company, reported twice. 5.Consistent safety system failures. Lane assist, hill assist, anti-collision…etc. 6.The camera system continues to fail. 7.Door handles malfunctions 8.Bluetooth continues to connect to my phone even though the Vehicle is off. 9.Solar panel does not work. Please see attached time line with company.
Car went to sleep turn off while driving car not detect the key ,is big safety issue, it happend every day I report to the fisker but no respornd also all safety warning massage on the instrument panel diffcuit to read is big safty risk a lot going on on this car please recalling fisken ocean to fix
The contact owns a 2023 Fisker Ocean. The contact stated that upon start of the vehicle, the gear shifter failed to engage and would move out the park(P) position. The contact also noticed that the gear position lights had failed to illuminate on the instrument panel. The vehicle then began to roll backwards at a rapid speed as the brakes failed to operate upon depression of the brake pedal. The contact immediately depressed the parking brake to avoid crashing into another vehicle. The contact called the manufacturer and was instructed to reboot the vehicle. Despite the reboot, the failure persisted as several warning lights appeared on the instrument panel. A technician was sent to the residence to inspect the vehicle; the contact was later informed by the mechanic that the vehicle was repaired. Days later while at a stop light, the contact was informed by a fellow motorist that the brake lights had failed to illuminate as needed and nearly resulted in an accident. The manufacturer was notified about failure and the contact was informed that another technician would be sent to inspect the vehicle. Additionally, the contact stated that while the back over prevention camera was in use, the screen would display false wheel alignment markings. The vehicle had yet to be repaired. The failure mileage was approximately 10.
I was trying to come to a stop at a red light using regen braking. At a remaining speed of about 20 mph both front wheels hit a significant bump between two concrete road surface plates. When hitting the bump, regen braking immediately disengaged and the car continued at 20 mph without any regen brake support. I had to depress the brake pedal hard in order to bring vehicle to a safe stop as, at the same time, the brake pressure point has shifted significantly and normal brake pedal pressure had no effect. Vehicle displayed no warning lamp or message. This is just the latest occurrence of the same issue which has happened to me multiple times over the past few weeks. Causes are bumps, potholes or also icy/slick surfaces while regen braking the vehicle. Even one wheel encountering such a situation will immediately lead to loss of regen brake on all 4 wheels and shifting pedal pressure point. On Jan 19, 2024 Fisker published a statement that this (or maybe a similar) issue was resolved with v1.10 of their software. I had my car delivered with v1.10 and am now on v1.11 (1/2) and have encountered loss of braking on both SW versions. Online tickets with Fisker support and talking to Fisker service advisors trying to get the vehicle investigated have yielded no result. To date Fisker has not conducted any noticeable effort to contain the situation.
Any time I'm driving in wet or slightly slick weather conditions, the regenerative braking on my Fisker causes the brakes to lock up and instantly lose control. Even at very slow speeds. I've additionally had drastic safety issues with the car when driving in cruise control. When traveling around 70-80 mph on cruise control, when I'd hit even a small crack or bump in the road, the CC instantly shuts off causing the regenerative braking to engage. This is essentially the same as suddenly braking on a freeway with other traffic around. And since feet/legs are usually positioned off of the gas/brake it's very unsafe trying to react to this when it happens. Finally, the cars auto lane correction system occasionally pulls me in the wrong direction. When I slightly go over a lane, the lane assist engages. About 50% of the time, it actually pulls the car to the WRONG side.
We had issues with the car from the day it arrived ranging from the key fob not working to multiple warning lights that interrupted the regenerative braking. Despite multiple tickets filed, Fisker was unresponsive. After about two weeks of owning the car (less than 250 miles on a brand new vehicle), the car went unresponsive while driving despite having a full charge and no warning/issue alerts. The car shifted itself into neutral and when the driver tried to put the car in park to get out of the car and see what was wrong, the car started to roll forward despite being in park. To stop the car from hitting oncoming traffic, the driver was able to get back in the car and manually depress the brake. Once the driver hit the brakes, the car stopped rolling forward, however the car remained unresponsive to any of the other gears. To get out of the street, the driver used the momentum of the roll forward to try to make a slight turn back into the neighborhood street however ran out of momentum and got stuck in the middle of the street again with the car now rolling backwards. The driver hit the brakes again to prevent the rollback and because the car was unresponsive, the driver was stuck holding the brake from 7:21 AM to around 8:45 AM. At 7:37 AM the car went black and many of the controls started to glitch (we have videos but the uploader tool is limited to photos only) Due to the car now being completely blacked out, the brake is very heavy and the slightest movement will cause a rollback. After several attempts to get ahold of Fisker including their roadside assistance and live chat, the driver was unable to get help and called the police instead. The car had to be towed and has been out of commission ever since. A Fisker technician has tried to diagnose the issues after three attempts but things are still unresolved. Fisker remains unresponsive and hasn’t even provided us with documentation of the service diagnostics despite repeated requests.
When using the "regenerative" braking function by taking foot off the accelerator, if the car encounters minimal uneveness in the roadway (ie bumps, cracks, potholes, uneven surface etc) the "regen" function terminates without any warning and the car "free-rolls" until I am able to apply pressure to the brake pedal. When it does this, the vehicle feels like it is accelerating, but I realize it is really just gaining momentum that if not quickly reacted to could lead to loss of control during turns and at intersections or crosswalks. I have had this action happen no less than 10 times in my limited ownership time, and I thought it was going to be addressed during an OTA update, but it is still occuring.
Strange behavior with the breaks when it applied on an uneven surface.
Continuous malfunctions of the ADAS system, including while driving the vehicle. The brake pedal vibrates when used and feels as if the vehicle will start skidding with enough pressure at the right speed.
The car has now on at least 6 occasions started to shake and rapidly decelerate after I pressed the brake to slow down or make a turn. The car dashboard then starts flashing the following warning signs: 1. "Brake system malfunction service required"; 2) "ASAS fault- Features Limited or unavailable. Drive Carefully"; and 3) "Battery Level low." Please charge battery now." The vehicle's steering wheel then starts to shake and the car then comes to a complete stop and shuts down. This has happened several times on crowded roadways putting me at risk of being rear-ended. The deceleration is very rapid and without any warning. I have a video of the car doing this and can send to you. Please note that the warnings on the dash appear to be inaccurate because each time this has happened the battery level has been sufficiently charged (making the "Battery Level low" warning completely non-sensical." I have reported this issue three times to the manufacturer Fisker. Once when I called for road-side assistance. On that occasion a company representative walked me through a reboot of the vehicle. I was hoping this would solve the problem but it didn't. The car has since done same thing about 5 to 6 times. I have sent Fisker two emails alerting them to the safety issue. The first emails was sent on January 10th and the second on January 15. In the second email I included a video of one of the above-referenced occurrences. In response to my emails Fisker assigned me two case numbers and promised to respond within 1-3 business days. To date I have received no response. I will not drive the car at this point for fear for my safety.
The contact owns a 2023 Fisker Ocean. The contact stated that while driving at an undisclosed speed, the brake system malfunction warning light and regenerative braking message were displayed. Additionally, the contact stated that the brake pedal was soft while depressed and made an abnormal sound. The vehicle was taken to a local dealer; however, the vehicle was pending a diagnostic test. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 700.
When braking on pavement that is in any way uneven or bumpy, the brake pedal vibrates and then the car jumps forward and you have to jump on the brakes to stop. This has happened many times and I can replicate it. A warning that brakes need servicing comes on every time I start the vehicle and the ADAS is not functioning properly alarm comes on in inclement weather every minute and sometimes in perfectly sunny weather randomly for no reason.
Firstly I think I must inform you that I am reporting this from the UK, I am a US citizen but live part time in the UK and this was a UK delivered car. I have also reported this to the UK DVSA. This is to report two problems that I think you should know about, both of which are potentially life threatening. 1.My wife became locked in the car and could only exit after the computer was rebooted. There is an electrically activated "Dead Bolt" that prevents the door handle from opening the door, this is under the control of the computer. If the computer system has a glitch, which it seems to have every time the car is driven, then the "Dead Bolt" may not release trapping one in the car. It seems ridiculous that this design has passed even a basic safety review. There should be a purely mechanical connection between the inside door handle and the lock, or a secondary emergency release handle. Imagine being trapped in the car after an accident with possibly a fire or the car filling with water and being unable open the door. There are many other reports of people being trapped in this model car on the Fisker forums etc. The Fisker UK sales manager told me of an incident where all 4 passengers were locked in the car for hours before a Fisker technician released them. I have returned the car to Fisker and have just received my money back, after telling them I would not drive the car again because of this potential safety issue. I think these cars should be taken off the road until the door locks are redesigned and retrofitted to every car. Someone is going to die trapped in one of these cars. Please take this very seriously, it reminds me of the Apollo 1 Catastrophe. 2. On three occasions while braking the brakes seemed to release while I was still pressing the pedal, the car even seemed to accelerate briefly which was very scary. On the third occasion I was stopping behind another car that stopped suddenly and I nearly ran into the back of it.
When applied the break for the signal, the car doesnt stop immediately. It jumps and drags for a second and stops. Also, the car when stopped and when you remove your leg from the brakes, it goes behind and need to apply the gas pedal to push it forward.
The brakes became momentarily inoperable while driving over a pothole or puddle of water. The brakes momentarily stopped braking the car as I was decelerating over the pothole, which caused me to come very close to colliding with the vehicle in front of me. No collision occured but after the pothole, I had to apply the brakes aggressively to stop in time. This issue has occurred multiple times The problem has not been reproduced by a service center or the manufacturer, nor has a request been made to them yet No inspections have occurred on the vehicle. No other symptoms or warning lights related to this issue
1. The car rolling back immediately after foot is off of brakes pedal with even a minor steepness in the road or parking space, that could be very dangerous upon stopping behind a red lights, or any other situations that another car is right behind this car such as getting in or out of tight parking spots. 2. The car brakes are not reliable. They feel spongy and you can not adjust how hard and how fast they should be pushed down. In 2 occasions I had a closed call hitting the car in front of my car in highway. 3. Sometimes you feel that the car accelerates in an unpredictable fashion but for a short period of time 4. Although promised , there is no cruise control either regular or adaptive in this car Despite of several call, emails, and making web-based services requests, nothing has been done so far to resolve this issues
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