My car became inoperable after update was sent to the car without communication or notification. Required purchase and installation of a new battery. Continue to have braking / accusation issues when going over a bump. Car will at times not open from the inside.
2023 Fisker Ocean electrical complaints
Page 4 of 14: complaints 71 to 100 of 380, newest first, as owners wrote them.
car shifts into PARK unexpectedly; car refuses to unlock at times; car sounds warning alarms and messages about Automatic Emergency Braking, Forward Collision Warning shutting down; car has completely "bricked" twice
There was an unscheduled Over-The-Air software update sent to my car during early morning hours of 18Feb2025. The update did not get applied properly and now car is "bricked". I cannot open the doors even using the NFC reader on door handle. The HV battery was charged at 94%, so had enough power in my main HV battery. I was told that they will monitor the health of 12V battery before sending any updates, which, obviously they did not and now my car is inoperable.
I received an update to 2.2 1/3 and was driving fine on 2/18. This morning, the car is undrivable with the brakes not working and a plethera of warning lights and back on version 2.0
Since last software update mileage efficiency has gone down to a 60% of what it used to provide, worried about having some software problems that may cause future electrical incidents like fire hazards.
Turn indicator lights turn on by themselves and stays solidly lit. This makes it the lights useless for actually signaling a turn. Additionally, this drains the electrical system unnecessarily. After checking a wiring connector in the front right wheel well shared by other owners with the same issue, I found the connector had inadequate waterproofing as the inside had muddy water and corrosion. Proper waterproof connectors should have been used in this area which tends to get water intrusion.
The car door would not open after many many attempts, red light notifications no longer activated or appeared, braking noise, and car would not shift initially
I am writing to express my deep concerns regarding the ongoing issues that are being seen with the federal safety agency recall campaign numbers 24V865000 and 24V623000. Multiple attempts of this safety recall have been scheduled over the past several weeks for my vehicle, but the update has yet to be completed. As an owner who values safety and reliability, I am increasingly concerned about the unresolved safety issues that were supposed to be addressed with this software update. Yesterday I was able to address the water pump recall however the list service cost $340 opposed to the listed $175. This is a mandatory recall and I had no choice but to pay for the replacement of the water pump. Please help. This vehicle has become an incredibly unsafe and a financial burden. Mandatory recall service should be free to the vehicle owner. I feel American Leasing is fleecing vehicle owners. They were given the responsibility to Shepard the recall process and they are failing to do their job by paying full reimbursement $340. Thank you for watching out for us.
Braking Issue and ADAS Warning + Lack of Access Concerns I am writing to express my deep concerns regarding the ongoing issues that are being seen with the federal safety agency recall campaign numbers 24V865000 and 24V623000. Specifically, the Advanced Driver Assistance System (ADAS) in my vehicle, which has become increasingly distracting and, frankly, dangerous due to an incomplete or failed 2.2 Over-The-Air (OTA) update is a huge concern. As a responsible driver, I value the safety of not only myself but also those around me, and this situation and others we constantly hear about make me question the process of the recall. Every week, a number of vehicles are reported as undrivable post-OTA updates, with statistics indicating that approximately 2%-5% of owners experience this issue. With 48-hour update windows, my vehicle becomes unusable for an extended period, which is highly inconvenient and concerning. Moreover, I've noted that partial updates are expected, potentially extending this downtime by another 48 hours. I have had a partial update that has left my vehicle in worse shape than before, what could happen if the process is tried again? This inconsistent performance is not only frustrating, but also poses a serious inconvenience to scheduling and executing such a process. Owner surveys suggest that comprehensive updates, which should resolve these issues, have been successfully completed in under 30% of vehicles which were attempted. Additionally, the alarming figures shared indicate that only around 10% of the fleet has been updated in over five weeks, despite submitting over 800 Vehicle Identification Numbers (VINs). This inefficiency raises serious questions about the reliability of the process. Furthermore, the fact that there are only approximately 20 service personnel available nationwide, with a mere five traveling to assist customers whose cars are rendered undrivable, is simply unacceptable. This lack of support exacerbates an already troubling situation.
Water Pump Failure (Campaign Number 24V499000) Door Handles (Campaign Number 24V466000) No answer/fix from Fisker, need recall to get fixed
The contact owns a 2023 Fisker Ocean. The contact received notifications of the federal safety agency Campaign Numbers: 24V499000 (Electrical System) and 24V466000 (Structure); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was not contacted. The contact took the vehicle to an approved shop listed on the Fisker website, Austin EV Only, and a labor charge was provided for completing the recall repair. The vehicle was not repaired. The manufacturer was contacted; however, the phone number only led to a recorded message, informing the contact that the manufacturer was no longer in business. The contact had not experienced a failure.
My electric charging system has failed. When I plug my car in to charge it does not work. The car thinks it is charging, but I actually LOSE range. I have tried several chargers, but the vehicle does not get charged. The car functions normally for everything else. I can still drive it but when I get to 0 miles range it will be unusable. There are no warning lights or error messages. The car thinks it is charging when plugged in. I called the dealership where I purchased the car and they said the same thing has happened to at least 2 other vehicles they know of. Those cars have been sitting in their lot for 5 months. The dealership is 250 miles away and I do not have enough charge/range to drive there. It has not been inspected by any other parties.
the federal safety agency recall campaign numbers: 24V865000 (Roll away OTA-2.0) 24V865000 (Regen Braking OTA-2.2) 24V499000 (Water pump) 24V466000 (Door Handles) 24V405000 (Warning Lights OTA-2.1) 24V404000 (MCU/VCU Loss of Power OTA-2.1) The above recalls have not successfully been applied to my vehicle. As a matter of fact while installing one of the above (unknown specifically which one because there is not communication), my car was bricked and undrivable and has been since 9/19/2024. There are no technicians with the proper tools (OFT) to fix the vehicle and it just sits waiting for one day when there is a solution. This vehicle is unsupportable and undrivable.
I hope this message finds you well. I am writing to express my deep concerns regarding ongoing issues with the federal safety agency recall campaign numbers 24V865000 and 24V499000. I am writing to formally express my concerns regarding the OTA (Over-the-Air) update process for my vehicle. I received on OTA update to address 24V86500 Regen Braking Issues; some 4 weeks later my car is not operable. My high voltage battery shows 100% state of charge, but my range mileage eventually dropped to zero and remains there. Even after replacing the car's 12v battery, I cannot open the car let alone drive it. While I had a technician to my house to address my bricked car, I had her do the work for 24V49900 (water pump recall). As planned, the recall part was made available to her (and then to me) at no charge. However, the fee to replace it was $345 dollars, as seen in the attached itemized invoice. 1) I had to pay this out of pocket and there is at present no way for me to be reimbursed for the recall work. I am told a portal is coming to submit a claim for reimbursement from the bankruptcy trustee's designee, American Leasing. 2) The amount currently approved for water pump replacement is $175, meaning I will have paid an extra $170 out of pocket for work that was to have been covered at no cost to owners, as mandated by the federal safety agency. Additionally, I have had a Lane Departure Warning Failure indicator light that has remained on for about 6 months. At best, this is a distraction while driving. At worst, the system has not been operable for 6 months.
The ota team from Fisker sent an update to my car without prior notice and bricked my car. I had to have a mobile technician come out to fix it. It costs me $1,600. I still dont have the update on my car which is an the federal safety agency recommended fix.
On February 12, 25 my car received a software update. After the update I had several faults drive train, braking, camera faults, avoidance faults and the vehicle would not charge. It was basically bricked. The vehicle could not go into gear and was basically useless. I had to pay $1350 to have a technician get the car in a somewhat usable condition. It is still not back to where it was prior to the update. No warning were given to me before this unapproved update, that was done in the middle of the night, that basically ruined my car. I would hope there would be no further over the air updates. If updates need to be done, they should be done in person in case there are any problems with the update. The technician also told me that my motors are not able to accept this new update and if they try it again, my car will be bricked once again. I want to be taken off the list for any updates in the future. What they did to me is criminal!!
I am writing to express my deep concerns regarding the ongoing issues that are being seen with the federal safety agency recall campaign numbers 24V865000 and 24V623000. Specifically, the Advanced Driver Assistance System (ADAS) in my vehicle, which has become increasingly distracting and, frankly, dangerous due to an incomplete or failed 2.2 Over-The-Air (OTA) update is a huge concern. As a responsible driver, I value the safety of not only myself but also those around me, and this situation and others we constantly hear about make me question the process of the recall. Every week, a number of vehicles are reported as undrivable post-OTA updates, with statistics indicating that approximately 2%-5% of owners experience this issue. Owner surveys suggest that comprehensive updates, which should resolve these issues, have been successfully completed in under 30% of vehicles which were attempted. Additionally, the alarming figures shared indicate that only around 10% of the fleet has been updated in over five weeks, despite submitting over 800 Vehicle Identification Numbers (VINs) and my VIN is not one of them. This inefficiency raises serious questions about the reliability of the process. Other safety issues include random indoor reading lights lite up randomly during driving (specially during night) really a concern and they don't turn off. The ADAS feature very premature suddenly disengages features, the scariest of all it resistive braking. I was almost met with an accident. Furthermore, the fact that there are only approximately 20 service personnel available nationwide, with a mere five traveling to assist customers whose cars are rendered undrivable, is simply unacceptable. This lack of support exacerbates an already troubling situation. I urge you to address these issues promptly and transparently. I hope to see improvements regarding the ADAS system and entire process of the OTA safety recalls. Thank you for your attention to this critical matter.
the federal safety agency recall campaign numbers 24V865000, 24V405000 and 24V623000 As a result of a partial OTA SW update, my vehicle has bricked - battery is drained, leaving vehicle inoperable and inaccessible - I cannot even open the door to access the vehicle. I've have my 12v battery plugged in, but is drained beyond chargability and the main HV battery will no longer accept a charge. My vehicle no longer functions, I cannot use it for daily nor even emergency needs. The experience I had following the 2.2 Over-the-Air (OTA) update attempt left my vehicle undrivable. I will need to incur additional expenses to have the necessary safety updates completed to restore my vehicle's functionality. This is supposed to be a free mandated safety recall. Moreover, a concerning trend regarding the frequency of issues reported by fellow owners after OTA updates, approximately 2% to 5% experience similar problems, rendering them undrivable during the 48-hour update window. This situation not only disrupts our daily lives but also raises serious concerns about the reliability of the software updates. I am particularly troubled by the statistics indicating that only around 10% of the fleet has been updated successfully after several weeks of attempts and successful complete updates are only in ~30% of those. My vehicle's braking system, particularly as it relates to its performance over rough terrain, has not yet been addressed even though we have attempted updates. I have experienced significant brake slippage and a loss of function, which poses a serious safety risk. I cannot afford to wait months for a resolution while I am forced to pay out of pocket for alternative solutions to ensure my vehicle is safe to drive. The limited number of service personnel available in the U.S., with only around 20 individuals servicing the entire country and merely 5 traveling nationwide to assist customers with undriveable vehicles. This scarcity is unacceptable - this needs to be addressed.
The issues with this vehicle started, right from delivery. The staff, had me waiting for a couple of hours and finally called me into the back and explained that paint and ding needed to be fixed. They promised that if I took delivery, they would provide me with the needed repairs this was back on 9/26/23. The dings and paint issues were never resolved. What I did receive was a complimentary home charger. The day after the vehicle would self shift into park. This happened too many times to count. I shifted into park while I was backing up, when I slowed down, and when stopped in the middle of traffic which became a safety concern. Several near collision misses while backing up made the situation life altering and produced extremely stressful situations arises from the self shift issue. In addition, a few times I could not even get into the vehicle due to key fob to car communication issues. I had to use other transportation. This was corrected, however it still happens from time to even to date. The fact that too many warning lights would flash constantly on the dashboard made it impossible to know what was malfunctioning or what was working in this vehicle. More than ten service tickets were ignored. Some did not seem to even go through when using the fisker app or their official website. There was also a battery drain issue that left me stranded twice I had to call for tow assistance. On 9/20/24 an OTA update was forced through that made the car battery drain an feel like the Fisker it was stalling. I drove in the slow lane made it home, charged my car, but the car had bricked. No one from fisker would answer, I had to find assistance elsewhere. I had to pay out of pocket to fix this, $617.70. In addition to all the current lingering issues, it had a door handle issue from the inside and out. To resolve this, again I had to pay 360 to fix it. Daily now, it dies and states drive motor issues. This car continues to be a safety concern. Help me
Inability to have Recall Work Completed and Fees Being Charged for Recall Work I am writing to express my deep concerns regarding the ongoing issues that are being seen with the federal safety agency recall campaign numbers 24V865000 and 24V623000. Multiple attempts of this safety recall have been scheduled over the past several weeks for my vehicle, but the update has yet to be completed. As an owner who values safety and reliability, I am increasingly concerned about the unresolved safety issues that were supposed to be addressed with this software update. To date, I have been disappointed to learn that each week brings reports from fellow vehicle owners indicating that their cars have become undrivable following these updates, with a concerning failure rate of approximately 2% to 5%. I have purchased a new battery and battery tender to address my vehicle from "bricking" from these OTA updates after reading many 12V have failed during the process. This is unacceptable for any customer who relies on their vehicle for daily transportation. Additionally, the lengthy 48-hour windows during which our cars become unusable only exacerbate the frustration and inconvenience faced by owners. The expectation of partial updates, followed by yet another potential 48-hour downtime, is not a practical solution. Furthermore, the feedback from owner surveys suggests that complete updates, which should ideally resolve these issues, have only succeeded in under 30% of attempted vehicles. This raises serious questions about the efficacy of the OTA update process and its implementation. As such, I and many others have turned to hiring a mobile technician to manually load the software updates. I have had to also do the same for the water pump recall. I should not have to pay $1700 in travel expenses and $250 more to have the software updated. Also, the $170 reimbursement rate being paid by American Leasing for water pump replacement is below the market rate. The market rate is $250-$260.
There has been multiple recalls on this vehicle. I have not received any recall updates. Software updates were to be sent out to fix the braking situation. I continue to be on 2.0 for the last year, and I have had issues with my braking since buying the vehicle over a year ago. I have a braking warning lamp upon starting the car.
Unannounced and unauthorized software update caused a motor control unit failure. My vehicle was unable to go into gear or drive after this unannounced update.
I received and over-the-air software update pursuant to the federal safety agency Campaign Number 24V623. This update imposed a demand on the electrical system sufficient to deplete the 12v battery in the vehicle and damage it to the degree that it required replacement. This software update was incomplete, and further updates are still required, so the newly-replaced battery is now at risk. As a result of this software update, the efficiency of the vehicle has been severely compromised. For example, my trip to an from work yesterday totaled 14.3 miles, according to the odometer. That resulted in a drain of 26 miles from the high voltage battery, so the vehicle now consumes approximately 40% more electricity to accomplish the same travel, or , the range has decreased by approx 40%.
While receiving an Over the Air recall update from American Leasing on my 23' Fisker Ocean One the car bricked....making it completely inoperable. Both 12v battery was good and the car had a SOC of 78 percent. American leasing hasn't responded nor to I can get the information from them.
The vehicle's range has gone down from the original 360 miles to 220 miles on a full charge. I've owned the vehicle since Aug 2023 and it is nearly impossible for the battery to degrade that significantly. This all occurred after updating to OS2.2. My home electric usage has doubled and it's become cost prohibitive to operate the vehicle. Please advise what options are available.
Received 2.2 updates on November 12th 2024. Vehicle didn't next day morning. 12V battery was totally drained. I had to call one of the Fisker old technician to remove the old battery and install a new battery. I had to pay him $400 on that day. He said he had to come back again and update the software as 2.2 update didn't happen properly. He came back again a week after and charged me $1400 for fixing the car which was Brick condition. I have wasted a total of $1800 just in 2 weeks. But still I don't have 2.2 update on my fisker
I have three separate issues. 1. When using the Ocean to tow with the OEM, installed from the factory, tow package, using the turn signals while braking will result in no turn signal indication when using a flat 4 adapter. 2. Range of the vehicle has dramatically decreased to the point where range is unpredictable in the Ocean OS 2.2 update. When we used to get over 300 mi of real range on 340 mi estimated, we can no longer get 200 mi on a charge. This can be startling and result in unforeseen out of power conditions while on the road. 3. I have been unable to obtain the recalled cabin water pump which can cause the car to go into limp mode. Shops in the area are quoting more than the advertised $170 that will be paid out for replacement.
I request that compliance to Fisker Recalls be enforced due failure of Fisker (Bankrupt) , and its OTA team and trustee to pay for water pump recall service and to complete other required other recalls. I have paid out of pocket a service tech $200 for the water pump recall, , $175 plus $25 for mobile/travel fee. The trustees have not been responsive on how to get service or on reimbursements. The OTA team responsible for Software recall work has also been non-responsive. I have received a partial OTA update that does not include any of the components required by the recall work . Also after the bankruptcy , near my home in Arizona, Fisker FAST tools were being used to perform software recall work on cars being transferred to American lease. Fisker employees at the tempe site were unresponsive to have my vehicle updated. And then the Fisker FAST tools for updating software were not left in the Arizona and Nevada area. A Fisker Fast tool should be provided to a regional service tech without cost instead of the rumored $16000 fee being asked by American lease. I recommend the tool be provided free of charge to Chris Peralta, A Fisker trained tech who is authorized by the Fisker Owners Association and who has been performing service work for many vehicle owners in the Arizona and Nevada Areas.
I received a notice of a safety recall TSB30032401 (cabin electric water pump). the pump was part was supplied but i had to pay for labor to correct the safety recall as Fisker only supplied the pumps to authorized repair shops. My out-of-pocket expense was $231.88 This work was done on 11/18/2024
My car was bricked as a result of the OTA 2.2 update on [XXX]. This update was mandatory as it was what Fisker was doing to satisfy a recall. To try to remedy, I replaced the 12 v battery. I also followed online guides to get the High Voltage battery going again, as it was at 0%. I used a 25 amp and also a 40 amp 12 v charger attached to the battery, and this allowed the charge port to go to blue (from red) after 20 min attached to the 12 v charger. Once I attach the HV charger cable (I have tried both Level 1 and Level 2) the light blinks green as expected but then goes to red and fails after about 20 seconds. I finally got it fixed on [XXX] as the Fisker representatives were not able to resolve. I hired an ex-Fisker Tech, [XXX], based on guidance from the Fisker Facebook group, to come and resolve the issue. The cost of getting the car back up and going included: 12 v Battery $259.99 Schumacher Battery Starter/Engine Starter $164.99 [XXX] - Ex Fisker Tech travel from St Augustine $350 [XXX] - Ex Fisker Tech time and materials to resolve issue $1230 Total costs: $2004.98 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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