I am writing to express my deep concerns regarding the ongoing issues that are being seen with the federal safety agency recall campaign numbers 24V865000 and 24V623000. I am still waiting for Fisker to address the water pump issue of my car. I have tried to get in touch with them multiple times without success. The lack of service personnel, with only around 20 available nationwide and just five who can travel to address undriveable cars, only adds to the urgency of this matter. It is imperative that this process is reviewed and the underlying safety concerns that have left many of us feeling unsupported and frustrated are resolved in a manner that will be free of cost and successful to the majority of owners. Thank you for your attention to this matter.
2023 Fisker Ocean transmission complaints
Page 3 of 4: complaints 41 to 70 of 91, newest first, as owners wrote them.
The contact owns a 2023 Fisker Ocean. The contact received notifications of the federal safety agency Campaign Numbers: 24V499000 (Electrical System), 24V405000(Electrical System), 24V404000(Electrical System), 24V623000 (Service Brakes, Electric), 24V865000 (Service Brakes, Hydraulic, Auto Hold Brake System/Brake Hold) and 24V466000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated after parking the vehicle, the vehicle rolled away. The contact stated that the vehicle was experiencing unexpected reduction in regenerative braking system and loss of drive power. The contact also stated that the door handles were sticky and failed to return to the lock or unlock position as needed, upon locking or unlocking the vehicle. Additionally, the contact stated that the vehicle was experiencing other undisclosed failures related to the recalls. Several unknown warning lights were illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recalls repairs. The manufacturer was not made aware of the failure because [XXX] recalls and the phone number at 1-844-FISKER1 were inoperative. The failure mileage was 2,700. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I was scheduled to receive the 2.2 software update November 12 and noticed a low voltage battery warning some time earlier in the day, November 11 - this is not the main battery, as it was charged around 70%. Was this related to the download maybe? From reading threads, the best way to charge is to drive, so I went for a drive through local parks for about 30 minutes. Fast forward to later that night and I was driving home and received the warning again, but this time in a more critical fashion (beeps, red caution blinking, etc) and then a couple seconds later while turning on a bend the car totally shut down, the wheel locked up, breaks activated in full and I slid straight into the curb and got a flat tire and broke the wheel on the axel. Thankfully I was alone and was not hurt, and only going about 20 mph, but it could have been a lot worse. The car has not been online since as I haven't had time to charge the 12 volt, and the main battery will not charge because the cabin does not have power. Any advice on how to file a complaint, or next steps? I would love to be able to prove this with the logs or events within the car computer if I was ever able to power it back on again. At this point, the vehicle is a death trap.
The car doesn't change gear, car is currently parked in parking gear. When started, it says car is not intended gear and doesn't change to drive or reverse. Unable to use the car at the moment but still making payment and maintaining insurance on it. Tried reaching out to manufacturer, not able to get in touch with anyone that could help.
Was driving at approx 40 mph, car shut off completely but was able to get off to the side of a main road. No one was injured and no accident, however, this car is an absolute mess, is completely unsafe and none of them should be on roads, anywhere. I am supposed to get a recall OTA update, but I have no connectivity, no one can fix it, and I cannot get the necessary recall update. However, I do not trust that OTA even if I could get it. Some owners are getting this necessary OTA pushed to their vehicles and it is bricking them. Everything with these cars should be investigated, including, American Leasing and FOA (Fisker Owners Association) as they are collaborating with each other to push these OTAs to peoples vehicles, and neither of them are car makers, manufacturers, or auto companies.
I have 2.1. software and the car was bricked (inoperable) for 2 month until a tech from Ocean Reapiar Services (ORS) unbricked the car. What he found was that the drive motor units are corrupt and any Over The Air updates will brick the car again. The technician came back with a engineer 2 more times in 10 days to try to remedy the problem and the conclusion was that if I receive any over the air updates (OTA) the car will brick again and not be functional. According to the Tech and engineer from ORS. The drive motor units are corrupt and there are no fixes for this problem and any OTA's will make the car inoperable .
These are some of the recall issues with the Fisker Ocean. These problems can be fixed with an OTA software update, however, this update is being blocked/suspended by company that is controlling Fisker. I cannot safely drive my vehicle until the recalls are resolved
I have received recall notices in July of this year (Campaign Number: 24V405) and in September of this year (Campaign Number: 24V623) promising to fix everything from braking to warning lights. NOTHING has been fixed yet! How can the federal safety agency be placated by a car company that sends out official recall notices and does nothing to fix the problems! Please hold Fisker accountable!!!!
After software update 2.1 vehicle bricked. Parked car in garage with everything working with 80% charge. Two hours later every fault light was lit on drivers display when stepping on the brake and showing 0% on HV battery. 30 seconds later upon stepping on the brake the car shuts off except the information screen. 15 seconds after unlocking car the charge port light goes from sold blue to red. Vehicle is inoperable. No one at Fisker responds.
The vehicle was parked the evening of September 9th and when I tried to leave the morning of September 10th the car will not shift from Park. The specific message is "Gear shift error. Car not in intended gear". Occasionally the dash also displays a message "Seat belt system malfunction Service required". I have driven the vehicle 15,687 miles and this is the first MAJOR problem I have experienced.
After a software update 2.1, the vechicle became undriveable. Cannot be shifted or engage into drive mode. Its stuck on neutral
Vehicle does not detect key intermittently while driving, vehicle begins an alert sequence while driving that requires the key to be retrieved and placed to the dashboard. The vehicle will present a red banner and warn of limited operation if the actions are not performed. These actions limit the attention and hand availability of the driver. It is dangerous and highly distracting. This issue has occurred after replacing the batteries in the key fob as well, replacing batteries in the key does not eliminate this issue. Fisker has been notified of this issue by many owners since launch of the vehicle. I am disappointed with the lack of response and follow up from Fisker and related entities.
Fisker pushed the over the air (OTA) software update 2.1 and it broke / bricked my car. The car was at 61% charge and 12v battery without problems. After the 2.1 software update, my car showed tons of errors, including all the battery warnings, and now nothing works. It's basically dead without a fix. This issue has been documented and voiced all over the internet. I want this issue escalated into a recall while Fisker is still under Chapter 11 to be accountable and responsible to address and resolve.
See attached document for complaint.
I have had numerous problems (loss of regen braking, unnecessary auto braking, ADAS failure, loss of informational displays, power problems, etc, etc, etc) with this car since delivery in October 2023, and none have been resolved by the manufacturer. I have been notified of 4 or 5 safety recalls for this car (unsure why your website says there are none when I entered the VIN), none have been addressed by the company, and all contact methods with Fisker seem to be disconnected/unanswered. I don’t know how to get help. I don’t know how safe/reliable these cars are to have on the roads. Please - I hope it’s time for the federal government to intervene and get these cars off the road and help the owners get compensation. It feels like the customers are the last to be helped during Fisker’s bankruptcy. Thank you.
UNKNOWN The vehicle was operating normally until the manufacturer tried to do an Over The Air (OTA) software update. After this event, the car is now unreliable and is now basically bricked in place, without the ability to put vehicle in drive, reverse or neutral. I was able to get the car into my garage after the event on July 9th, it is still inoperable due to this event. If this were to happen to other vehicles, as has been reported by other owners, it could strand vehicles in odd places, possibly in dangerous places.
I received a recall notice. the federal safety agency Campaign Number: 24V499. Recall of Cabin Electric Water Pump. The document states that the company will replace the pump at no cost and that I need to contact a fisker authorized service provider as soon as possible. There are no Fisker authorized service centers in the state of Michigan. It also says to contact Fisker Support if assistance is needed. The number they provided 1-844-FISKER1 is no longer working.
Fisker sent me a recall notice TSB30032401 with instructions to contact an authorized service provider to fix a recall-related issue. I am unaware of any as Fisker was to provide this service itself but no longer is doing so. The phone number on the recall notice 1-844-FISKER1 is no longer active.
Brake system malfunction. Drive motor malfunction. 12v battery always low causing the car lock out or lock inside
The contact owns a 2023 Fisker Ocean. The contact stated that while stationary at a stop sign, the vehicle shifted from neutral to park unintendedly. There were no warning lights illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or local dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 8,000.
The contact owns a 2023 Fisker Ocean. The contact received notifications of the federal safety agency Campaign Numbers: 24V404000 (Electrical System) and 24V405000 (Electrical System); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was stuck in park(P). The contact stated that the message “Gear Shift Error – Not in Intended Gear” was displayed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 1,106. VIN tool was unable to retrieve recall information.
The contact owns a 2023 Fisker Ocean. The contact received notifications of the federal safety agency Campaign Numbers: 24V404000 (Electrical System) and 24V405000 (Electrical System); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while her husband was driving at an undisclosed speed, the vehicle shifted into neutral independently. The contact attempted to notify the manufacturer of the failure, however; the phone number was no longer in service. The vehicle was not repaired. The failure mileage was approximately 2,000. VIN tool was unable to retrieve recall information.
On July 2024 automobile manufacturer Fisker Inc, mailed me two "safety recalls" that have not been yet resolved. 1) the federal safety agency campaign #24V405, Recall TSB70062404 for defective cluster telltales & 2) the federal safety agency campaign #24V404, Recall TSB10032403 for defective powertrain modules. There is no responsive communication with Fisker Inc. The two letters indicate that "over the air" software version Operating System 2.1 were going to be available in June 2024 for installation process, but has not yet happened for my car.
Interior Lights Activation: During nighttime driving, the interior lights of the vehicle come on unexpectedly. Interior Light Activation is distracting and can be perceived as improper vehicle operation, potentially leading to a risk of being pulled over by law enforcement. Power Loss and Vehicle Shutdown: On July 2, 2024, while driving, the vehicle experienced a sudden loss of power and stopped completely. This incident happened without warning under normal driving conditions and presents a severe safety hazard. Similar occurrences have been known to result in accidents, and it is documented that vehicle power loss has led to numerous fatalities in similar situations. Impact: These issues have compromised the safety and reliability of the vehicle, making it unsafe to drive. Request: I urgently request that Fisker investigates these issues and takes immediate action to resolve them. I want to arrange for an inspection and repair of the vehicle at your earliest convenience to ensure it meets safety standards and operates as intended. Water Pump Failure & Vehicle key fob not working. Given that the malfunction does not stem from misuse or neglect, but rather appears to be a technical fault, I believe this situation falls under warranty coverage or a goodwill gesture from Fisker.
The manufacturer has not contacted me regarding the two earliest open recalls, campaign 24V404000 and 24V405000. I have made multiple attempts to contact the manufacturer to patch my vehicles software and have not received a response. These issues are in addition to other problems previously reported with my vehicle.
Car will not move, gear selection is stuck in park since May 2024 when OTA software update bricked the car. Problem confirmed by Fisker Indianapolis, without resolution.
The contact owns a 2023 Fisker Ocean. The contact stated while starting the vehicle, several unknown warning lights illuminated, and the infotainment system screen displayed that the vehicle was rebooting. The contact stated that the automatic emergency braking system, the regenerative braking system, and braking system were displayed. The contact stated that the vehicle rebooted again. The contact stated that the vehicle unintendedly disengaged the parking brake, shifted from park(P) to drive(D) and started moving forward while the brake pedal was depressed. The contact stated that he added more pressure to the brake pedal, and the vehicle stopped. The contact stated that the failure had been recurring. The contact became aware that the VIN was included in the federal safety agency Campaign Numbers: 24V404000 (Electrical System) and 24V405000 (Electrical System), which the contact related to the failure; however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer, where the contact was informed that the tools for the diagnostic test was not available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure because the manufacturer was unreachable. The failure mileage was approximately 4,800.
The contact owns a 2023 Fisker Ocean. The contact stated while driving at an undisclosed speed and attempting to make a right turn, the vehicle unexpectedly shifted to park(P). There were no warning lights illuminated. The contact stated that the failure was a recurring failure. The contact stated that the vehicle remained stuck in the middle of traffic and would not shift out of park(P) into drive(D) as intended. The vehicle was not diagnosed or repaired by an independent mechanic or local dealer. The manufacturer was made aware of the failure; however, no assistance was provided. The failure mileage was unknown.
I am writing to formally notify the federal safety agency of a significant concern regarding Fisker Automotive’s failure to meet the deadline for a mandated recall and their neglect in providing me with a recall notice. As an owner of a Fisker Ocen One, I was made aware through Facebook that my vehicle was subject to a recall due to Incorrectly Displayed Warning Lights/FMVSS 135,101, NTHSA Campaign Number 24V405000 and Loss of Power, the federal safety agency Campaign Number 24V40400. The recall notice indicated that remedial action was to be completed on June 30, 2024. However, as of today, July 1, 2024, I have not received any communication from Fisker Automotive regarding this recall. Further, Fisker does not respond to email communication sent to [email protected] or via phone at 844‑347‑5371. The lack of notification and the missed deadline for corrective action have left me with serious concerns about the safety of my vehicle and the potential risks it poses to my passengers and other road users. This delay also undermines the trust and reliability that consumers expect from automotive manufacturers, especially in matters as critical as vehicle safety recalls. I kindly request that the federal safety agency investigate this matter to ensure that Fisker Automotive adheres to its obligations under the recall process and takes immediate steps to inform affected vehicle owners and remedy the identified defects promptly. I am looking forward to your prompt attention to this matter and would appreciate being kept informed of any developments regarding this issue.
Several times I have experienced mechanical failure with car stalling in the middle of the road, requiring to power down and restart. This led to several near collisions. The message on the dashboard was indicating something like "Drive Motor failure."
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