The worst 2021 Freightliner Custom Chass XB problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
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Recalls 2
Fuel system, diesel: fuel injection system: fuel rail
- What is wrong
- Daimler Trucks North America, LLC (DTNA) is recalling certain 2018-2021 Freightliner Custom Chass XC Chassis, 108SD, Custom Chass XB Chassis, Business Class M2, 114SD, and Western Star 4700 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
- Risk
- A fuel leak in the presence of an ignition source increases the risk of a fire.
- Remedy
- Dealers will replace the fuel rail and fuel lines, free of charge. Interim owner notification letters were mailed on June 21, 2021. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL-886.
Recall number 21V326000 · Recall details
Steering: linkages: tie rod assembly
- What is wrong
- Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Freightliner Cascadia, Business Class M2, 114SD, 108SD, 122SD, Custom Chass S2 Chassis, Custom Chass XB Chassis, Custom Chass XC Chassis, and Custom Chass MT Chassis Western Star 4700, 4900, 5700 vehicles. The steering arm and tie rod bolts may have a defective seam that can fracture.
- Risk
- A fractured bolt may cause a loss of steering, increasing the risk of a crash.
- Remedy
- DTNA will notify owners, and dealers will replace the tie rod arm and steering arm bolts, free of charge. The recall began on June 10, 2021. Owners may contact DTNA customer service at 1‑800‑547‑0712. DTNA's number for this recall is FL-884.
Recall number 21V256000 · Recall details
Technical service bulletins for the 2021 Freightliner Custom Chass XB 3
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
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Questions about the 2021 Freightliner Custom Chass XB
Is the 2021 Freightliner Custom Chass XB reliable?
Owners have filed 0 complaints about the 2021 Freightliner Custom Chass XB.
What is the most common problem with the 2021 Freightliner Custom Chass XB?
There are not enough complaints to tell.
How many recalls does the 2021 Freightliner Custom Chass XB have?
2 recalls, covering fuel system, diesel and steering.
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