For over one year we have been in contact with Round Rock Genesis in Round Rock, Texas about recalls # 254 & 018G (the federal safety agency Recall # 24V107000). Our Genesis G80 is now 6 years old. Failure to address this repair poses a risk of the car bursting into flames with no warning; Genesis advises parking the car outside. These recalls have not been performed because the dealership claims that they cannot get the needed parts. Recalls # 201 and 006G are meant to address the anti-lock braking system. Failure to address these recalls poses a risk of brake failure and fire. Because the service department of Round Rock Genesis have failed to ever call us back despite many messages left for them, we are not sure if this is still a current recall on this vehicle.
2018 Genesis G80 electrical complaints
Page 2 of 2: complaints 11 to 23 of 23, newest first, as owners wrote them.
Whenever I drive long distance like 1 or more hours, AC has problem. It worksd fine in short local distance. I see a lot of drivers have the same issue if you click the link below. During the hottest season, it can become very dangerous. I live in San Angelo, TX, and there is no Genesis dealership in here. Hyundae dealership couldn't figure it out. The nearest Genesis dealership takes 3 hours from my house. I paid for extended warranty which will expire within 4 months, and its useless unless it can get fixed. [XXX] (It's not a easy fix to Genesis service.) Please help me to resolvbe the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2018 Genesis G80. The contact received notification of the federal safety agency Campaign Number: 24V107000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and a case was opened. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Genesis G80. The contact received notification of the federal safety agency Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Genesis G80. The contact received notification of the federal safety agency Campaign Number: 24V107000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2018 Genesis G80. The contact stated that the vehicle failed to start. The contact called Roadside Assistance, who arrived and restarted the vehicle. The contact used a boost charger to start the vehicle. The check engine warning light was illuminated. The trunk opened message was displayed. The vehicle was taken to the local dealer, who informed the contact about the federal safety agency Campaign Number: 24V107000 (Electrical System). The contact stated that the parts were on backorder. The manufacturer was not contacted. The failure mileage was approximately 80,000.
The contact owns a 2018 Genesis G80. The contact received notifications of the federal safety agency Campaign Numbers: 24V107000 (Electrical System) and 24V191000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact stated that the vehicle was taken for routine maintenance; however, upon leaving the repair center, while driving at an undisclosed speed, there was an alarm followed by the engine overheating. The vehicle was able to be restarted; however, the vehicle was towed to the dealer. The dealer confirmed that parts were not yet available for the recall repair. The failure mileage was approximately 49,000. VIN tool confirms parts not available.
The contact owns a 2018 Genesis G80. The contact received notification of the federal safety agency Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2018 Genesis G80. The contact received notification of the federal safety agency Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2018 Genesis G80. The contact received notification of the federal safety agency Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2018 Genesis G80. The contact received notification of the federal safety agency Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The oil pressure light comes on intermittently - often at low RPMs and then goes away at higher RPMs. It is a very expensive repair and appears to be just due to a faulty oil pressure sensor. The light causes issues because it covers up whether there is another more serious problem that needs attention.
The GPS, radio and other electronic notification system are malfunctioning such that they either freeze up or give erroneous information beginning within minutes after the car is started. This has been going on for several weeks and the dealer' s service department claims it is a problem with siriusxm and out of their hands to fix. However, a google search reveals no evidence that siriusxm is having any transmission problems and it still would not explain the widespread electronic malfunction. The dealer can not say when this problem will be solved. I am concerned this issue foretells a possible more sudden, catastrophic failure of the automobile's electronic/computer system with potentially dangerous consequences to the driver and any passengers. The dealership is coconut creek auto mall. 4960 north state road 7, coconut creek, fl. 33073 contact [xxx]. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr*dt*dt
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