I don’t know what is going on with it. I have had it in and out of the shop. My car will randomly throw the parking break on and completely lock my car up. There is no reason why it should be on. The dealership thought it could be the systems needing a update but that didn’t fix it. It’s a real big safety issue and needs to be looked into. It just did it to me crossing over rail road tracks and I couldn’t go anywhere until it decided to unlock.
2017 GMC Acadia brakes complaints
Page 2 of 2: complaints 11 to 36 of 36, newest first, as owners wrote them.
Tl* the contact owns a 2017 gmc acadia. The contact stated that the vehicle was stopped at a certain railroad track crossing when the railroad crossing stop signal was activated. Once the train had passed, the vehicle automatically applied the brakes intermittently while attempting to drive across the train tracks. The failure had occurred on several occasions. The vehicle was taken to opeequon motors located at 838 e. Moler ave, martinsburg, wv 25404 however, the mechanic was unable to duplicate the failure. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The approximate failure mileage was 29,000.
This occurred while pulling into a parking space in the afternoon on march 12, 2021 at approximately 2:30pm.... Upon depressing the brake pedal the pedal went all the way down and the car lurched crashing into a light pole. Fortunately the light pole prevented me from hitting another car in the parking lot. My airbag deployed slamming into my chest and I managed to put the vehicle in park. There was extensive damage to my gmc acadia and aaa and my insurance were called and the car was towed to a collision shop as instructed by my insurance. I am presently awaiting calls from my insurance and the adjuster. This is saturday and nothing has happened yet. I'm very disappointed in the manner that the vehicle performed and I'm still having chest pains where the airbag hit me.
With vehicle parked I get a message of shift in park and vehicle doesn't fully turn off. It is known as an issue for gm vehicles - bulletin issued.
Although in park, the dash alerts the following message : 'shift to park' this alert does not allow the vehicle to be shut off fully as the radio still plays, lights remain in and the dash remains lit. Have tried to restart and shift into different gears then return to park as well as engage the emergency break. Nothing works to fix this.
When I pull in somewhere and shift my car into park and then go to press the button to turn it off I get an ' action required message' on the cluster to shift to park even though it is in park already and it shows on the cluster that it is in park. I took the car into the dealership to repair the recall and have it serviced while it was there and informed them of the issue and to get them to check it out. They said they were not sure what it was but it kept throwing a low voltage code. But when the battery was checked it was fine. They found a bolt loose or missing on a battery cable at the junction box and replaced it and said that they thought that was the problem. But the problem returned a day later when I was on a trip to nashville. While in nashville I again went to the auto parts store for my daughter and pulled into park and got the same ' shift to park message when I was already in park. The cluster on the dash showed that I was in park. I got out to go ahead and run into the store and when I came out my car had rolled backwards across the parking lot to the curb. Luckily it did not hit anything but the curb and stopped. This problem is so dangerous and concerning to me. It is going back into the dealership to get checked again . I did find a youtube video explaining what the problem was in the shifter and why it was not recognizing that the car was in park. Look in the search bar for gmc acadia shift to park problems. I feel this needs to be a recall so no one else s car ends up hurting someone. I have no video of this happening because the cameras at the auto parts store were not operational and no one was around when it happened to see it but me.
On saturday, april 11, 2020 the ebcm, electronic brake control module, set off a parking brake dashboard light caution. The parking brakes no longer engaged. Believing it was a certified warranty issue, I had it repaired, april14, 2020, at burdick chevy gmc buick. Turns out it is considered a 'wearable part' and not covered. Two days later, april 16, 2020, I discovered the ebcm module recall on similar vehicles, attached ap article. Since april 16 until april 23, I attempted working with gmc, and the dealer, obtaining reimbursement to no avail. Therefore after reading the the article, the dealership, and four different gmc representatives, I request an investigation whether this ebcm module issue is the same as the article. Thank you.
Low brake fluid light comes on and brake fluid was actually low with no signs of leaks. Filled brake fluid and 3 days later is was low again and still no signs of a leak.
2017 was in garage for 1 week. When tried to start vehicle low brake fluid light came on. Checked brake fluid level was below normal level. Checked under vehicle and all brakes, no sign of any leaks .
I attempt to place my acadia into park and power down my vehicle only to get a "shift to park" error message. I am unable to power down my vehicle and not fully park my vehicle even though I have parked it. This occurs daily and has occured 15-20 times in 1 attempt to park. I have to attempt to turn car back "on" and then put car into drive or reverse driving about a foot or so than attempt to repark my vehicle. Only to have to repeat this step over and over til it finally disappears. Gmc customer service associate claims they are unaware of the issue. Of course this issue only occurred after my vehicle warranty expired.
Tl* the contact owns a 2017 gmc acadia. The contact stated that while the vehicle was parked with the gear shift lever in the park position, the brake pedal was released and the vehicle rolled backwards. Additionally, the contact stated that on several occasions the contact was unable to turn the vehicle off. On one such occasion it took 24 attempts to turn the vehicle off. The contact stated that the failure was intermittent. The vehicle was taken to bergstrom buick gmc of green bay 3330 located at 301 n taylor st #101, green bay, wi 54304, (800) 721-1840, to be diagnosed and repaired. The technician replaced the entire shifter assembly was replaced however; the failure recurred. A secondary repair was performed with the shifter assembly wiring harness being replaced. The manufacturer was informed of the failure. The approximate failure mileage was 20,000. *dt
With my vehicle stationary and shifter in the park position, I turn my car off and the vehicle turns off but the instrument cluster says "action required - shift to park". This message also does not allow the day time running lights to turn off and if the lights don't turn off the battery drains if parked for long stretches. I have to turn the car on/off several times before it engages and the message disappears.
Tl* the contact owns a 2017 gmc acadia. While driving approximately 25 MPH, the brake fluid low and brake indicators illuminated. In addition, the brake pedal traveled to the floorboard and did not stop the vehicle. The vehicle was taken to suburban cadillac of troy (248‑643‑0070, located at 1810 maplelawn dr, troy, mi 48084) where it was diagnosed that the master cylinder failed and caused brake fluid to leak into the booster pump. The manufacturer was made aware of the failure and the contact was not called back. The vehicle was not repaired. The failure mileage was approximately 37,500. *bf*jb *ln
I was driving my 2017 gmc acadia on the highway with my son in the vehicle when it slammed on the brakes for no reason. When I first took it to the dealership they did not believe me. They researched the issue then informed me that gm was aware of the "phantom braking" problem and issued a bulletin to the dealers. They said the way to fix it was to reboot the computer. They would not give me a copy of the bulletin that showed the issue or the fix. Gm knew this was happening in their vehicles and they did not tell the car owners. It is a miracle that it did not cause and accident and that no one was hurt or killed. I do not feel safe driving this car but they will not let me out of my lease early.
The break lights would stay on after parking the car resulting in a dead battery in one occasion. The dealer has replaced break parts two times and even kept the car for one week for safety reasons. The problem is back and scheduled for service on 10/14/19.
"shift to park" issue as described by others. Gm dealer says it needs to replace a $20.00 harness + labor of over $200.00. "service parking brake" issue that randomly presented itself one day. I was unable to use the parking brake. Gm dealer had to "upgrade" my ebcm for a whopping $200.00. How does gm think the consumer should have to pay for this. They have a monopoly because they are the only ones that can fix this!
When depressing the brake pedal a squishing noise was heard. The sound was present while moving and while stopped. Master cylinder was leaking brake fluid into brake power booster
I have several things that has went wrong with my vehicle since I had bought it two months after I got it it was in the shop sometimes whenever I parked it would not restart brake lights will stay on I've had my check engine light come service brake light has came on I've had the middle seat belt replaced twice nothing stuck in it it just will not latch it is back in the shop now whenever I put it in park it is telling me to shift it into park I had my car for two years and with in the two years it has been in the shop 15 times so much for having a new car and in joying it
We have had numerous issues with the cars brakes automatically locking up when something triggers the collision safety break. Specifically when crossing rail road tracks after a train has past. As a result the car stops completely and automatically while on railroad tracks and won't allow you to move. You have to put the car in park, wait (on railraod tracks) and then attempt to move but it may activate it again so you have to do it again. Meanwhile you are on tracks, with cars behind you honking and screaming. This has happened numerous times, reported it to our dealer, service and gmc corporate where nothing was done. They said they would put in a "black box" like device but never did. It is a major safety concern for my family and one that gmc is not addressing adaquately.
Vehicle had multiple (more than 2) warning lights flashing on and off, while RPM and MPH needle would fluctuate simultaneously. This would happen while in the driveway and also while in motion. Vehicle would not accelerate with accelerator pedal fully pressed, especially on an incline. While this was occurring I had to exit the highway and turn around in an adjacent subdivision. I could not get out of the way of a car in the neighborhood because I was trying to go forward on the street due to a slight incline. It would also jerk into gear when moving from reverse and drive. Had this happened in a traffic intersection, it would have been deadly. This car is unsafe. After 6 months of being 'fixed' it has started happening again. The dealership has had the vehicle for a week this time without being able to fix it. The last time it was at the dealership for around 10 days.
Was found brake fluid in the brake booster vacuum hose and brake booster is leaking from master cylinder and being drawn into the brake booster .
Parking brake failed to engage--was told by dealer the modular for the parking brake system failed.vehicle was stationary at the time
This issue has happened 3 times now and is becoming a safety concern for my family and I and for others on the road. I purchased the car brand new in may 2017 and the issue occured for the first time on october 02, 2017. Second time was february 15, 2018 and the third time happened around early april 2018. While driving at a slow speed (entering a parking lot, in the middle of an intersection when I was about to make a left turn on a green light, and while driving in a parking lot after getting gas) the car made a grinding/clunking sound and was brought to a very abrupt stop. I tried to press the gas but the car would not move. I changed the gear from drive to park and then drive again and would still not move. I turned the car off and then back on and still nothing. I ended up figuring it out by pressing the parking break button 1-2 times and was then able to proceed to drive. It seems as though something may have triggered the parking brake but while I was in drive and while the vehicle was moving. I was almost rear ended when this happened in the intersection and also during the time I was unable to move in the intersection, my light had changed to yellow and then red and oncoming traffic was honking because they could not go on their green light due to me being stopped in the intersection. It was very scary and dangerous as it almost caused an accident 2 out of the 3 times it has happened. I told service dept at the dealership about it twice. They have "looked into it" one time but since they were not able to replicate the issue (obviously), there is nothing they can do. I am concerned about my families safety if this continues to happen.
Engine feels like its going to stall when stopped at stop signs or red lights. The car lunges forward when in park on an incline.
The vehicles brakes became defective and stopped working which caused an accident.
Stopped at an intersection for a red light, upon green light, accelerator tapped to enter intersection and forward collision braking system applied brakes. Nothing was in front of vehicle at time of forward collision braking system application. Tapped accelerator again and vehicle hesitated but slowly accelerated to normal speeds. The vehicle behind at the time barely stopped which would have rear-ended my vehicle and caused a chain reaction. Continued on to work, carefully applying accelerator after each stop. Very scary for the vehicle to stop in the middle of a busy intersection with traffic behind and not immediately allowing driver to control acceleration.
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