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2017 GMC Acadia driver assistance complaints

Page 2 of 3: complaints 11 to 40 of 46, newest first, as owners wrote them.

See the summary of 2017 GMC Acadia driver assistance problems: which part fails, at what mileage and related recalls.

Filed Apr 29, 2025 · Driver assistance · CT

As i am driving it flashes the warning sign like if I was going to hit another vehicle when there is no car in front of me, this has happened since I purchase the care 1/2024, this has happen around l7 to 8 times already.

Filed Oct 29, 2024 · Driver assistance, Transmission · TN

Transmission shutters, shakes and jumps while accelerating. Forward collision warning will come on at any point even if there is no vehicles in front of me. I have contacted GMC but was told that it’s a normal transmission issue

Filed Jun 12, 2024 · Driver assistance · 58,000 miles · MO

The contact owns a 2017 GMC Acadia. The contact stated while driving at various speeds, the traction control message was displayed, and the vehicle started to lose motive power before the vehicle stalled. The contact was able to restart the vehicle and the vehicle operated as intended; however, the failure reoccurred. The vehicle was taken to the local dealer on several occasions, but the cause of the failure was not yet determined. The vehicle was not repaired. The failure persisted. The manufacturer was not notified of the failure. The failure mileage was 58,000.

Filed Dec 26, 2023 · Brakes, Driver assistance · SC

Vehicle will apply breaks abruptly on its own whenever it thinks a vehicle is too close. Was in traffic and it kept slamming on the breaks as I would try and move forward. Will slam on the breaks whenever I attempt to just slow down during the course of driving. Was on the highway and anytime I pressed the breaks to slow down, automatic breaks would slam down breaks on its own. Drove vehicle right to dealership as the was a major safety issue for me especially with my baby in the car.

Filed Oct 23, 2023 · Driver assistance, Electrical · MI

Went to Burt Watson the end of May. Paid $250 to diagnose 3 problems. Trans was intermittently kicking into passing gear when starting from a stop position, a service engine light and passenger side blind spot warning would come on when nothing was there and other times wouldn't recognize a vehicle was there. Around the middle of July the battery began draining intermittently leaving me stranded at night away from home. The rear defogger began turning itself on and couldn't be shut off and was very hot to the touch. The drivers seat moved all the way forward on its own pressing me into the steering wheel and dash while I was driving at highway speed. Forcing me to change 2 lanes of traffic trying to get to the side of the road.I was told by the service manager that the rear fuse block had shorted out do to water intrusion from bad drain ports. This was replaced, and then I was told something else was draining the battery. And this was "one " of the things not covered by warranty. There is a service bulletin stating that there may be pinholes at the top of the a-pillars and d-pillars yet the dealership stated a new windshield was needed. There are several service bulletins indicating that such leaks can reek havoc on the electronics. The dealership has changed their estimate several times with still no solution in site. The vehicle has been sitting at the dealership since July. At one point it was communicated to me that GM would assist in the cost of the repairs when and if job was ever completed.They are now stating the cost to repair the issues is $5500.00 and is my responsibility.

Filed Sep 27, 2023 · Driver assistance · 114,590 miles · IL

The contact owns a 2017 GMC Acadia. The contact stated while driving at approximately 5 MPH, the vehicle experienced phantom braking. An unknown warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 114,590.

Filed Jul 5, 2023 · Driver assistance, Electrical · MN

I bought my vehicle in 2020. In 2019, there was a special coverage notice (N172097060) with part repair because of known service side detection issues for water module intrusion. My understanding is this is due to the poor design and placement of the item in the rear of the vehicle that is known for getting water in it when driving, which then impacts the entire electronic system (not just service side detection). Beginning in spring 2023, I began to have these issues, starting with service side detection first. I then had other major electrical issues connected to this issue I believe are a safety concern. I have had very scary episodes at high speeds of my entire car electronic system shutting down, speedometer going to zero, gas going to empty, glitching and not starting multiple times. It got to the point my entire car was not drivable due to this issue - the dealer has a temporary fix on it to allow it to continue to be drivable until parts are in. The dealer has confirmed the issue I am experiencing is this safety special coverage issue from 2019. I contacted the dealer I bought my car from and they stated they did the special coverage fix in 2019. They confirm this issue is occurring again. However, they claim that because it was fixed in 2019, I am responsible for paying and fixing it this time around. The issue was not resolved and I believe this is a huge safety issue that should be a recall, not just a special coverage. It was very scary driving on a highway with my children in tow and having my entire system go out at a high speed. It has been inconvenient, parts are supposedly on backorder and being told it's my responsibility to cover it when it's a known issue. I have also found online many other owners having this issue. The special coverage did not fix it if water continues to get into the module and continues to generate these issues again. I appreciate any assistance on this matter and thank you for your time!

Filed May 3, 2023 · Driver assistance, Transmission · DE

When parking my car "The Shift To Park Light COMES On" cannot shut the car off- Not sure if its in park-You have to restart the car and keep trying to turn the car off--also all interior lights stay on--can not lock the car---This should be repaired by GM.

Filed Apr 4, 2023 · Driver assistance, Electrical · MN

I get a "service side detection" on my DIC. It used to work occasionally, now it no longer works. The sensors lights do come on when the "service side detection" shows up. Sometimes this alerts comes and goes and sometimes it stays until I push a button, in which it just reappears later. Through research I found this document sent out from GM: GLOBAL SAFETY FIELD INVESTIGATIONS DCS5011 URGENT - DISTRIBUTE IMMEDIATELY Subject: N172097060 - Special Coverage Side Blind Zone Alert Module Water Intrusion General Motors is releasing Special Coverage N172097060 today. The total number of U.S. vehicles involved is approximately 131,652. Please see the attached bulletin for details. Condition: Some 2013-2016 model year Chevrolet Cruze, 2014-2015 Chevrolet Impala and 2013-2017 GMC Acadia vehicles, may have a condition where the Side Blind Zone Alert (SBZA) modules may fail or malfunction due to water intrusion. The driver may experience a side blind zone alert message displayed on the driver instrument cluster (DIC). If this message is ignored, the condition could result in the corruption of LS GMLAN that may result in the loss of some driver interface functions such as cluster, infotainment / displays, chime, and passenger presence detection (passenger airbag could be suppressed, w/airbag TT, DIC message). MAJOR SAFETY CONCERN!! Special Coverage Adjustment: This special coverage covers the condition described above for a period of 6 years or 80,000 miles (130,000 km) whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. CORRECTION: Dealers are to repair the vehicle by ordering and installing the appropriate service kit. The service kit will contain all of the components required to complete the repair. The repairs will be made at no charge to the customer. PROBLEM: MY CAR HAS A BRANDED TITLE SO THEY WILL NOT FIX IT. IF IT IS A RECALL, THEY HAVE TO.

Filed Apr 1, 2023 · Driver assistance · NE

Service side detection system warning is on and upon investigation and diagnostics it has been widely reported as a common issue that GMC only chose to address for a select number of vehicles. I have 93k miles and there is a service agreement to 80k. Others have indicated that it not fixed it can send bad signals to circuit board causing battery failure, information system failure, dash light failure and headlight failure making this a safety issue is something like this occurs in the dark. As a result I am concerned for my safety and am frustrated that GMC is not required to fix this issue.

Filed Mar 6, 2023 · Driver assistance, Engine · GA

While driving and accelerating multiple light pop up on the dash and car decelerates. The check engine light, parking brake, car stability comes on. The engine shifts down and doesn’t drive correctly. This happened 3 times while driving on the interstate doing the speed limit 55-70mph

Filed Feb 15, 2023 · Driver assistance · 50,000 miles · NY

The contact owns a 2017 GMC Acadia. The contact stated that on various occasions, the "Service Side Detection System" warning message was displayed, and the vehicle lost motive power. The vehicle failed to restart. The vehicle was towed to a local dealer, where it was diagnosed that the Blind Side Zone module needed to be replaced. The vehicle was repaired; however, the failure recurred, and the vehicle lost motive power again and failed to restart. The vehicle was then towed to Brennan Buick GMC (383 State Rte. 3, Plattsburgh, NY 12901) where it was diagnosed that the Blind Side Zone module needed to be replaced again. The vehicle was repaired; however, the failure recurred, and the contact stated that while driving at an undisclosed speed, the "Service Side Detection System" warning message was displayed. The vehicle was not yet taken to an independent mechanic or local dealer to be diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 50,000.

Filed Jan 12, 2023 · Driver assistance, Electrical · IN

GM put out notice in April 2019 stating side blind zone alert message due to water intrusion May cause issue with driver interface functions. Do not take your vehicle to dealership unless you believe there is a problem. Reimbursement by 4/30/2020 6 years 80,000 miles. Vehicle stopped working while parked in driveway. No start, no cranking, warning lights for security lock out, side crash detection, tire monitoring service and airbags displayed. Dome light for front door did not work while second row lights did work. Lift gate would not open. When stating issues to dealer prior to service were told they had not heard of anything that would stop a cars engine from functioning. Dealership repair stated this was due to rear blind side detection module and that the module shorted out cause all other circuits to go to ground, yet no fuses were blown. Starter fuse and relays were good. I asked dealer if this could have caused my car to stop while driving and they answered yes. Have corroded module and wire loom referee to as kit. Was told no way to circumvent system other than replacement.

Filed Jan 8, 2023 · Driver assistance, Electrical · OR

Shift to park error code along with several other error codes including no remote detected that have continually and intermittentantly appeared since my car was at 16 K miles. My car has been in the shop over 10 times and these problems continue to return. my car won't shut off correctly, and this drains the battery. On 2 different occasions I was locked inside my car, unable to start it. Both of those times the outside temperature was over 100 degrees, and I almost had to break my window to exit and survive. I frantically pushed several buttons, trying to start the car, and luckily something tripped so I could open my car. The dealership replaced my battery twice before 31 K miles. They have replaced 2 different fobs when the car didn't recognize them. The dealership has replaced the transmission control assembly, the body control module, the fuel injector, the immobolizer control module, the brake control module, and my car has currently been in the shop for over 3 weeks as they may also need to replace the instrument control module and HVAC module due to those error codes. My car is at 46 K miles and has been in the shop 3 different times since 39 K (less than 10 K miles) all for similar problems. Thankfully I bought the extended warranty that will expire in 2 years. Something is draining the battery and GMC cannot or will not address the problem. There are similar documented cases: https://lemonlawexperts.com/gm-shift-to-park-recall-update/#:~:text=According%20to%20agency%2C%20GM%20has,several%20model%20year%20Acadia%20vehicles. and https://gmauthority.com/blog/2020/05/gmc-acadia-shift-to-park-class-action-lawsuit-filed-in-texas/ Please help to make GMC resolve this complicated problem! I now keep a tool in my car to break a window if I ever get locked in. I also keep my AAA membership active as I have had to get my car jumped several times. I do have videos of the problem, but cannot send a MP4 file.

Filed Aug 20, 2022 · Brakes, Driver assistance · CA

The ABS system indicated a problem. When I took it into the dealership, they told me the ABS was bad and needed to be replaced.

Filed Mar 14, 2022 · Driver assistance · CA

While operating the vehicle I stopped at a red light that was on a hill and the emergency parking automatically came on twice. I could not move the vehicle. It took about 15-20 minutes to finally turn it off. This has happened twice.

Filed Feb 23, 2022 · Driver assistance · NY

The side detection alarms kept beeping regardless of any location on the road or in my own driveway. Now I have a "service side detection module failure" warning on the dashboard. Estimates on repair have been in the $800 range and after having spoken to many GMC owners, several have had the same problem. Some have made the repairs, others have not due to the cost.

Filed Feb 23, 2022 · Driver assistance, Electrical · NY

side detection modules swollen causing failure, repair $735.97.

Filed Apr 29, 2021 · Brakes, Driver assistance · 29,000 miles · WV

Tl* the contact owns a 2017 gmc acadia. The contact stated that the vehicle was stopped at a certain railroad track crossing when the railroad crossing stop signal was activated. Once the train had passed, the vehicle automatically applied the brakes intermittently while attempting to drive across the train tracks. The failure had occurred on several occasions. The vehicle was taken to opeequon motors located at 838 e. Moler ave, martinsburg, wv 25404 however, the mechanic was unable to duplicate the failure. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The approximate failure mileage was 29,000.

Filed Mar 30, 2021 · Driver assistance, Electrical · 14,009 miles · AL

It seems that all of these cars have a faulty side detection problem. Please check into it. It is a pain and is sad that it seems to happen to all of them. The side detection problem leads to other kinds of problems with the computers ... The light stays on all the time

Filed Jan 26, 2021 · Driver assistance · 45,000 miles · NY

The side blind zone alert system failed last year and caused the car to die and leave me stranded. The vehicle was still under manufacturers warranty and the dealership stated that the side blind zone system was faulty and replaced the module and sensors. A little over a year later and the system is doing the same thing. I will have to replace the module and sensors. This should not be my problem, gmc has created a faulty sensor system and now consumers are having to dish out 700 plus dollars for the repair. There is a 'bulletin' that conveniently does not cover al VIN numbers mine included! How can that be possible if it's the same faulty system? I would like this repair to made by the manufacturer and there should be a class action lawsuit regarding this matter. The vehicle died as I was pulling into a parking lot, thank god! I had to have it towed and repaired

Filed Nov 17, 2020 · Driver assistance, Electrical · 52,000 miles · AL

While driving in the rain on a highway, I experienced the blind side detection warning . The system shut itself down and no longer gave any side detection at all. After contacting gmc, they said there were no recalls on the vehicle. I saw a service bulletin online, n172097060, but they said my vehicle was not included.

Filed Oct 1, 2020 · Driver assistance, Electrical · 38,000 miles · PA

The 2017 gmc acadia I own will not recognize when the vehicle is in park. It states to move to park to shut the vehicle off when the vehicle is already in park. This happens when trying to shut off the vehicle but I am unable to because of the "shift to park" warning. I have to push the stick forward and turn the car on and off several times for the message to disappear. Had this fixed by gmc but they refused to cover under powertrain warranty.

Filed Sep 22, 2020 · Driver assistance · 36,000 miles · MI

Car gives "shift to park" notification when car is shut off even though it clearly shows it is in park. Car will not fully shut off. Have to turn car back on and wiggle shifter or put it in reverse/drive and then back in to park for the car to fully turn off.

Filed Sep 12, 2020 · Driver assistance, Electrical · 49,000 miles · AL

'steering assist reduced drive with care' warning light shows up at least once a month. The air conditioner and temperature gauge do not work when this is on. We had it checked and there was zero freon in it. Had that refilled totaling over $400 because it's a special kind that takes the 1234 hook up. Steering assist reduced drive with care warning light came on again like it does every month. Husband popped the hood to take a look and it appears freon has spewed while steering assist light is on, explaining why it was empty when we took it to be checked. The check engine light is also on now too. When powering vehicle off, a message on the screen says 'climate control not available when vehicle is powered off'. Additionally we get a 'shift to park' message when we power off the vehicle. Ready to seek legal action

Filed Jun 28, 2020 · Acceleration, Driver assistance · 30,000 miles · KY

While in motion on a city or freeway approximately 35-70 MPH, my gmc acadia will randomly disable the steering assist, lane keep assist, and forward collision automatic braking as well as disable the cruise control feature. The error would show that these features were disabled on the display screen around the speedometer and could not manually be re-enabled with the buttons throughout the car. However, when pulling over and turning off the vehicle and restarting it, the feature would reset as if nothing has went wrong. Sometimes it will revert back to the same issue(s) 5-10 minutes later, and sometimes not at all for a few days or even weeks before starting back over again with the same problems.

Filed May 11, 2020 · Driver assistance, Electrical · 69,476 miles · WI

The first problem I had was the shift. I got it fixed. I have it all documented. Now for the second time in the past 2 weeks my car has flashed every warning light possible. I took it in the first time and was told the codes did not store and to keep driving it. I finally got a video of the problem happening and dropped it off for a second time. During the problem all gauges go to zero and the gear symbol disappears. The last time I drove the car it accelerated on its own and I did not have control of the vehicle.

Filed Nov 22, 2019 · Driver assistance, Electrical · 27,401 miles · NC

When I put my car in park I get a warning that says my car is not in park action required. The vehicle bell continues to ding and will not allow me to lock the car. My fear is getting out the vehicle and it starting to roll not knowing if the vehicle is actually in park. This is very scary not knowing if it is safe to get out of the vehicle.

Filed Oct 26, 2019 · Driver assistance, Transmission · 29,251 miles · FL

2017 gmc acadia has 'shift to park' error for the last 6 mths. Will not acknowledge the car is in park and will not turn car off completely. It has caused other issues with the car like battery/car hesitating to start in the morning. Also the radio/bluetooth not disconnecting after turning car off. You have. This is a long process to get the car to realize it is in park. After turning car on and off, shifting car out of park and back into park. And also wiggling the shift gear. This after knowing it is an on hoing issue for well over a year is still not a recall and they still have not made a fix for this.

Filed Oct 15, 2019 · Driver assistance · GA

I have a 2017 acadia. When the car is shifted into park, the dashboard shows a warning that says "shift to park" even though the car is already in park. I have to turn the car off and on several times and slam the shifter into park until the car finally registers that it's in park.. If I leave the car like that, all the electrical stuff stays on and my battery will die. Additionally, when this happens, the car is not in park and seems to be in gear or at least in neutral because it will roll. This is a safety hazard and happens on a daily occurrence.

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