Getting a message that says sterring assist is reduced drive with care. This is a know issue with gmc acadias. The engine coolant thermostat need replacing. This is a covered repair on 2021 and later models where recalls have been issued. It is safety issue and should be covered on this model as well. My car only has 37k miles on it.
2020 GMC Acadia driver assistance problems
15 complaints (14% of all complaints for this car). 2 crashes reported.
- owner complaints
- 15
- of this car's complaints
- 14%
- crashes
- 2
- recalls
- 1
Which part fails
- Automatic emergency braking6
- Warnings4
- Blind spot detection3
- Rearview system braking2
- Adaptive cruise control2
- Warning1
- Assist1
At what mileage
Complaints by mileage at the time of the problem.
GMC Acadia driver assistance problems in other years
Related recalls
Back over prevention: sensing system: camera
- What is wrong
- General Motors, LLC (GM) is recalling certain 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles equipped with the optional Surround Vision feature. The rearview camera coaxial cable connectors may have been crimped improperly, causing the rearview camera to fail or function intermittently.
- Risk
- An inoperative rearview camera can reduce the driver's rear visibility, increasing the risk of a crash.
- Remedy
- Dealers will replace the coaxial cables, free of charge. Owner notification letters were mailed January 18, 2023. Owners may contact Cadillac customer service at 1‑800‑458‑8006 or GMC customer service at 1‑800‑462‑8782. GM's number for this recall is N222378380.
Recall number 22V709000 · Recall details
Related investigations
Rear-View Camera Failure
On July 22, 2022, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE22-006) to assess alleged failures of the rear-view camera (RVC) in Model Year (MY) 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles. The complaints report that the screen for the RVC is black, sometimes with a red triangle and a circle with a line through it. To date, ODI has received a total of 18 complaints and several EWR Field Reports with allegations of the RVC image failing to display when the vehicle is in reverse. The reports have been received over the past 28 months with most occurring with low vehicle mileage.During the investigation, ODI learned incorrect crimping specifications were utilized in the production of the coaxial cable connector. Improper crimping leads to loss of connection between the RVC and dashboard screen that results in failure of the RVC image to display. Failure or malfunction of the RVC image to display results in reduced visibility of the area behind the vehicle. This limited view may lead to an increased risk of incidents resulting in injury and/or property damage while the vehicle is in reverse.The improperly crimped connectors were only present on subject vehicles equipped with the optional RVC surround vision feature (UV2). Vehicles not equipped with the optional RVC surround vision feature were not affected by this failure. On September 28, 2022, General Motors (GM) filed a defect information report (the federal safety agency number 22V‑709) recalling certain MY2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles equipped with the optional RVC surround vision feature (UV2). GM will replace the coaxial cables with properly crimped connectors.In view of the recall action being taken by GM, ODI is closing this preliminary evaluation. the federal safety agency reserves the right to take additional action if warranted by future circumstances. The ODI complaints cited above can be viewed at The ODI identification numbers for the complaints cited above can be found below: 11343838, 11390254, 11406709, 11415261, 11415501, 11425365, 11429267, 11431846, 11446363, 11463278, 11463901, 11471702, 11475437, 11476809, 11477176, 11481806, 11484360, and 11484360.
PE22006
What 2020 GMC Acadia owners say
Most recent owner complaints, unedited.
The rear camera does not operate 100% of the time. This has happened multiple times over the year.
Back up camera randomly stops working (black screen-completely gone, or blue screen). Dash will randomly dim on its own and does not go back to normal unless car is shut off and turned back on. adaptive cruise control will disengage for no apparent reason. stabilitrak will flash on screen but no other indicators or reasons; nothing happens with car. Occasionally the blind spot mirror lights will not light up when vehicle is present.
My front camera that detects the front collision and helps with adaptive cruise control just went dark. I thought maybe it would reset after turning engine off and restarting it, but it didn’t help. Not sure what happened.
I bought my car [XXX] it had 7 miles. I loved my car. Then in January 2021 things just went crazy. It started with park light on. My forward brake assist warning didn’t work, my back up camera in and out . My braking and stability were on and off. Then weird codes like. Engine at half power, unable to shift soon and speed control out. Then if I hit a bump message went away and speed control back on. I’ve taken care into another GMC dealer because dealer I bought my car at , closed up and took off!! Took it to closet dealer. Not long after repairs same issues started! So many different problems all at once! I have been treated horribly during these issues by dealership and extended warranty company. Dealer had my car for 3 weeks ! They couldn’t figure out the problem. I sat there for 4 hrs sent me home told to come back for 9 mile test! Why in 4 hrs that wasn’t done. So again the unable to shift message back on! I get in my car it starts but won’t shift ! Dealer charged me 250 to tow to shop! When they said I’d be fine ! I had more issues again and again! I’ve been driving over 40 yrs no accidents. I bumped into someone during a huge traffic jam in Ohio! Braking didn’t work no warning even . I should speak to a lawyer and could explain more to a person on filing these complaints. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
front and rear camera not working blind spot indicator not working side mirrors warning of oncoming vehicles not working radio not working
The contact owns a 2020 GMC Acadia. The contact received notification of the federal safety agency Campaign Number: 22V709000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. The VIN was not available.
Service indicator on the driver information center stating to service vehicle detection AKA blind spot alert the system has failed once already was taken in for repair to GM was repaired and it has now failed again and is going in for service on April 4th 2023
While driving the vehicle goes into Automatic Braking. It has stopped me while I'm driving or it will make a loud scrubbing noise as if I've hit the brakes quickly. It has happened over 15 or more times. I've taken to dealership and they are not very responsive to check into the issue I am having. It is a danger to me if I am on the Interstate with vehicles traveling at a high rate of speed.
SIDE BLIND ZONE SYSTEM TEMPORARIALLY UNAVAILABLE message displayed in DIC, and system does not function. I can not rely on the system as it very often does this. This issue started on 12/08/2022. I feel that I am at risk of a crash as I rely on this system for blind spot detection. There are MANY forums that state that MANY other 2020 GMC Acadia's have this issue. I feel like this is a GM issue, and the consumer should not be left with the cost of any repair, if necessary. This is a safety risk and could result in death from a crash due to a failure of a safety system.
Questions about the 2020 GMC Acadia driver assistance
Does the 2020 GMC Acadia have driver assistance problems?
Owners have filed 15 complaints about the driver assistance of the 2020 GMC Acadia, 14% of all its complaints.
At what mileage do 2020 GMC Acadia driver assistance problems start?
Not enough complaints include the mileage to tell.
Was there a recall on the 2020 GMC Acadia driver assistance?
Yes, 1 recall: 22V709000. Check your VIN to see if your car still needs the free repair.
What year does the GMC Acadia have the most driver assistance problems?
The GMC Acadia model years with the most driver assistance complaints are 2008 (59 complaints), 2017 (46 complaints) and 2018 (26 complaints).
Other 2020 GMC Acadia problems
Engine 31Electrical 29Transmission 22Steering 20Fuel system 11Brakes 8Acceleration 4Airbags 3Seat belts 3Visibility 3Body 2Lights 1Locks 1Seats 1Wheels 1
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