I am reporting three safety-related incidents involving a 2023 GMC Acadia SLE purchased XXX. 1. XXX – Washer Pump: Since purchase, the windshield washer pump activated but no fluid sprayed. The issue was reported at purchase. During repairs on December 5, we were told the pump had smoked and nearly caught fire. Warranty records list a washer pump repair costing $474.81. 2. XXX – Severe Shaking and Loss of Power: The vehicle developed severe shaking, reduced power, and a flashing check-engine light. It could only travel about 25 mph and had to be towed to a dealership. Warranty records list a camshaft position actuator repair costing $516.36. 3. XXX – Unexpected Shutdown: While driving toward [XXX], the vehicle shut off without warning at a traffic light. Multiple warning lights illuminated, and the emergency parking brake activated. The driver disengaged the brake and moved the vehicle to a nearby parking lot. These separate incidents raise serious concerns about the vehicle's safety and reliability, including potential fire risk, loss of power, and unexpected shutdown while driving. The vehicle had approximately 47,490 miles at purchase and now has approximately 79,000 miles. I request that the federal safety agency document these incidents and determine whether they indicate a potential safety defect or warrant further investigation. Complete diagnostic reports and repair orders are not currently available. I can provide additional information if needed. The repeated failures create concerns about the vehicle's ability to operate safely and reliably. An unexpected shutdown in traffic could cause a collision or leave the vehicle in a dangerous position. I request that these incidents be considered together when evaluating whether further investigation is warranted.These incidents occurred on separate dates and involved different vehicle systems. I am concerned that additional failures could occur without warning. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2023 GMC Acadia: check engine light
7 of the 50 complaints about the 2023 GMC Acadia describe check engine light.
- owner complaints
- 7
- of this car's complaints
- 14%
- recalls
- 0
Check engine light by model year
What owners say
The contact owns a 2023 GMC Acadia. The contact stated that while reversing out of the driveway at 2-3 MPH, the brake pedal became firm for 3–5 seconds. The contact was able to depress the brake pedal after several attempts. The messages “Low Engine Power” and "Service ESC" were momentarily displayed after the failure. The vehicle was shifted into park(P), and the check engine and traction control warning lights illuminated. The check engine warning light remained illuminated. An independent mechanic diagnosed the vehicle at the residence and retrieved DTC: C05CC. The dealer was notified of the failure via a voicemail message. The failure mileage was 80,606.
Temperature gauge dropped to zero or no reading, message displayed on screen "Steering Assist Reduced, Drive with Care", continued to drive speed limit, when parked fan runs after car is shut off, in a few days the temperature gauge started working again, then the cycle repeats about once every 2 weeks for a couple months before engine light came on last week & when checked at a local parts place was told temperature sensor malfunction. Read multiple accounts of this same issue online
Today is Aug. 24, 2024. On [XXX], as my wife and I were preparing to leave on a vacation trip, our leased 2023 GMC Acadia would not move out of Low Gears moving forward. I soon discovered that it also would not shift into Reverse. When I took the vehicle to the GMC dealership near my home in Grand Rapids, Michigan, the service advisor told me that the Check Engine light was on. The dealer has had the car since the date of this occurrence, on [XXX], giving me a smaller car as a loaner. My service advisor told me that he was able to get the car into Reverse. When I have called, he tells me they are trying to identify the problem. I see on the Internet that this model of vehicle has had multiple "transmission issues" and that there has been a Recall due to the transmission. I have not been alerted to a Recall. Yesterday, on Aug. 23, I received an Onstar Diagnostics Report saying there is a "diagnostics alert" requiring "immediate attention." I leased this vehicle in October 2023 from Todd Wenzel Buick GMC, where the vehicle now is located in the Service Department. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While driving 55mph, I had to make a sudden stop due to a large animal in road now my engine lights is on and when I try to put it in to any gear it says the transmission is not in the correct position with a code PO700 (MIL) car will not go into any other gear unless I shut it off the car then start again.
The contact owns a 2023 GMC Acadia. The contact stated upon driving from a complete stop, the vehicle stalled inadvertently. The vehicle then accelerated independently. The contact depressed the brake pedal, but the vehicle hesitated to respond. The contact was able to regain control of the vehicle and drove to her nearby workplace. The check engine warning light was illuminated. The contact stated that dealer personnel then drove the vehicle to their location for diagnostic tests. The dealer diagnosed that the solenoid switch needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 6,514.
Purchased Vehicle Oct.21 2022. In first week, vehicle left my wife stranded twice, and myself once. When error occurs, vehicle goes into limp home mode and cluster illuminates all lights, says serivce brakes, transmission, engine, fuel tank reads "E" (when is was just full), PRNDL buttons are flashing and will not allow park, does not respond to throttle inputs... only way to be not stranded as the vehicle will not restart is to disconnect battery or wait 15-20 minutes as the vehicle seems to incorrectly "heal" its errors and allow the engine to restart. I noticed this when the tow truck came to pick it up, and he "drove" it on to the flat bed. 45 Diagnostics showed up on the scan tool, all relating to CAN bus communication. My concerns are the following: 1. How can a 2023 vehicle with <400 miles leave some one stranded 3 times because of a CAN bus comm error? There is an electrical gremlin (likely from lack of quality control) causing to leave a customer to having to limp to the side of the highway. 2. Why is the error able to incorrectly "Heal" itself, ie. the fault reactions seem to debounce and allow engine to restart (as mentioned prior) after a certain amount of time. This only leads to potentially putting the customer back at risk as they just were. 3. GM dealer is yet to start troubleshooting, its been 2.5 weeks. Claim is that they "need a transmission guy to look at it since the codes causing the check engine light are transmission module". Although, the vehicle has approximately 45 active codes, relating to many different modules and all pointing to CAN bus error. The vehicle has an electrical issue, causing my wife to get stranded. first warning on cluster before being stranded : "Service: Transmission Now Unable to shift Soon. " What does this even mean???? this does not tell me, what the problem is, and what I should do about it. I am an experienced OBD Engineer from an auto OEM and this does not follow best practices. Please help.
Service bulletins that may apply
- This service bulletin provides information on replacing the intake manifold when the engine is replaced...
- The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle...
- This service bulletin provides information to dealership personnel for new vehicles with less than 1,000...
- This service bulletin provides diagnostic repair information to correct an oil leak in the engine.
- This service bulletin provides a procedure to test and replace the battery distribution fuse block if...
- This warranty administration bulletin provides policy information on vehicles outside of a California...
- This engineering information (EI Lite) ends the need for gathering further information using the Field...
- Engine
Related recalls
No recalls on record for this model year.
Questions about the 2023 GMC Acadia check engine light
Is check engine light a common problem on the 2023 GMC Acadia?
7 of 50 owner complaints about the 2023 GMC Acadia (14%) mention check engine light. The model year with the most reports is 2008.
Is there a recall or service bulletin for this on the 2023 GMC Acadia?
There are 0 recalls and 100 service bulletins for the same area of the car. Check them below with your VIN.
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