Without any warning, loss of power steering and the stabilitrak light comes on. This happens going 5 mph in a parking lot or 65 mph on the freeway. Causing loss of power steering making it hard to control the truck. I see there has been recalls on the power steering issues but my truck falls just outside the window. I feel that this recall should be for all trucks that have the issue, major safety issue when traveling with kids in the truck.
2015 GMC Canyon electrical complaints
Page 2 of 2: complaints 11 to 32 of 32, newest first, as owners wrote them.
Tl* the contact owns a 2015 gmc canyon. The contact stated while the vehicle was stationary, the service 4wd warning light illuminated. The vehicle was not taken to a local dealer nor independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was informed of the failure however, no additional assistance was provided. The failure mileage was approximately 44,430.
Tl* the contact owns a 2015 gmc canyon. The contact stated while driving at an undisclosed speed, the power steering became inoperable. The service 4wd and service traction warning lights were illuminated. The vehicle was taken to woody buick gmc (1585 w ogden ave, naperville, il 60540, (888) 461-9066) but was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 8,479.
In the last week my power steering went out 5 times on my 2015 gmc canyon. I took it to the dealer who diagnosed it with rack and pinion failure. I research this and there are numerous complaints of this and gmc refuses to recall. And fix it. It is very dangerous as you have no control of the vehicle at all. P pleas help as it is a very expensive repair and a hazard.
Power steering assist shuts off while driving on normal.
The touch screen display has become erratic or unresponsive. Sometimes buttons will begin clicking on their own while driving. Suddenly the display changes or radio stations will change. Other times, when attempting to press a button on the touch screen, the screen is unresponsive. All of this forces the driver's eyes off of the road and creates a safety hazard. I called the dealership and this is a common problem. According to multiple gmc canyon and chevy colorado forums, this is a prominent issue in the 2015-2018 model years and the only fix is to replace the touchscreen, which is ~$1000 at dealer
Lost power steering, power steering service message, ABS light, traction control light, and "!" light all came on. Matches up to recall information available. Took it to chevy, it's not covered, costing $400. This should have been covered in the power steering recall
Truck locked into limp mode suddenly one day and the check engine light came on. The truck was then stuck in one gear. Took it to a mechanic immediately who replaced the fuse box after finding it burnt out. Fast forward a month later, same issue occurs on the road. Both issues occurred while accelerating during a turn. Took to mechanic again to find TCM fuse burnt out and codes p0700 and p2534 present. Mechanic replaced fuse and stretched out wire bundle to see if wiring was an issue. Mechanic also took the truck on a road test to try to duplicate the issue to no avail. As of now the truck is working after the fuse was replaced, however it may happen again in the future.
While driving across parking lot at 8 MPH, vehicle lost power steering control without warning. Engine and other electronics continued to operate, however vehicle power steering and traction control warning lights were illuminated. I stopped vehicle, turned off ignition, and restarted, power steering and traction control lights went off and vehicle returned to normal operation. This also occurred about 2 weeks ago, in heavy traffic when I was going about 10mph, all power steering assist suddenly disappeared, again upon shut down and restart, all returned to normal. I initially thought the engine died. Vehicle has 94k miles.
The power steering became disabled while driving straight at highway speed in my 2015 gmc canyon at 52k miles. I was forced to make an unsafe stop on the shoulder and it took several restarts to get the steering to enable again. Since this happened the first time it has started occurring intermittently while driving. This has made my vehicle unsafe to operate for me and other drivers on the road. Gm claims that my vehicle is ineligible for the previous recall.
2015 gmc canyon radio display screen changes channels and display without operator input. Dashboard display will change from" info" to "audio" radio station .despite numerous duplicate complaints o the internet (google search ). No duplicate complaints were found in the federal safety agency ? Resolve seems to be a display screen replacement$$$. Vehicle in motion or stationary. No difference.
Truck began losing steering control a month ago, then became more frequent the last 2 weeks. Dealer replace entire rack and pinion assembly because electric steering harness and modules were fried. This was due to little or no di-eletric grease in the connector plugs, which also, are not weatherproofed from the elements. $2000 out of my pocket to fix because recall only covers earlier models. This is a very serious safety issue. 3 times the steering gave out while driving and is very difficult to control even if you catch it in time. These vehicles are dangerous to everyone. I wanted to fix it before I get rid of it so someone else would not be stuck with this problem. Truck has 50,000 miles on it. Bad design on the electric power steering, connectors are in the elements and unprotected.
Tl* the contact owns a 2015 gmc canyon. The contact stated that she could not remove the key from the ignition. The vehicle was taken to jim causley buick gmc (38111 s gratiot ave, clinton twp, mi 48036, (866) 774-0267). The dealer stated that since the warranty was expired, the contact would have to pay for the repair. The vehicle was repaired, but the failure recurred. The failure was repaired by an independent mechanic. The cause of the failure was not disclosed. The manufacturer denied the contact's request for reimbursement since there was no recall on the vehicle. The failure mileage was 26,000. *tt updated 11/29/18
Would randomly experience loss of electrical power steering assist. Loss of assist would happen at all times, while stationary, while driving straight, while turning, at hi low or no speeds. Needed to park vehicle and turn off and restart vehicle to restore power steering assist. Operator would be prompted with a "loss of power steering, drive with care" warning. Scanning with obdii tool showed the loss of steering assist was always tied to u0420 dtc. Errors were occurring in august so temps were between 70 and 100 degrees f. Error is behaving exactly like a loose electrical connection, probably to the power steering torque sensor. Vehicle was taken to dealership and appeared to be exhibiting the exact same symptoms as the federal safety agency recall 16v054000. Tried to get gm to honor this repair however they claimed my vehicle is not in the affected 2015 model year date range. Dealer performed the same repair defined by the recall and have not had any power steering loss for last 3 weeks since receiving vehicle back from dealer. If the error was not fixed I would have expected it to continue happening at the same frequency as before (2-5 times per day)
Fall of 2015 the heater and defrost system went out. Only cold air coming through. Entire dash board had to be removed. Vehicle in shop for over 1 week 349 days later in fall 2016 same problem. Gm dealer states that the internal lever that closes the heater door broke. This occurs when vehicle is moving or stopped. Repair bill over $1,000. Vehicle still on warranty for 1,500 miles. Concern about long range reliability. One time problem but 2 times in less than a year. Windows fog up and can not see to drive.
While driving all the dash board information ,lights,information went dark, four times since I purchased this truck new ,feb. 2015. I have taken it to the dealership many times, one time when the problem was present,sept .30 2016 the employees at the service desk came out of the office and looked at the dash board and saw that it was dark,no display at all,3rd time, they would not take the truck into the shop as I did not have an appointment at that time, they set up an appointment four three days later, when I took the truck in for repair ,the desk clerk went out side and talked to an employee ,came back in and told me they would not look at the truck now that the problem was not present.I was strumpet.I complained to the service manager later that week and he set up a time to check the problem , would give me a loner car for maybe eight to ten days.confirmed by the owners son , who works at the dealership. I took the truck into the dealership on oct.12 2016, the service manager asked for the keys and said get in. We went 3 miles out and back to the shop. He said there is nothing wrong we can not hook it to the machine. On oct.4 2016 while in another city the time on the dash had gone wrong, so I drove it to the dealership, same owner and showed him,no response to fix the problem. Started for home half way home the dash went dark, I have a video of the dash off while driving home and the video shows the dash coming back on sent email with video to owner of dealership and to glenn g m c rep,next day the owner said bring the truck in and I will drive it for a few days to check it. It has been 5 days with no call from the owner of the dealership. I want to turn this truck in as a lemon and get a new one that does not have a problem. I need a working truck to travel 140 miles one for dr> appointment 10 28 2016.
Tl* the contact owns a 2015 gmc canyon. While driving various speeds, the instrument panel lights turned off intermittently. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 7,500. The VIN was not available.
Tl* the contact owns a 2015 gmc canyon. While driving 40 MPH, the power steering failed, the warning light illuminated, and a "vehicle servicing and drive carefully" chime was heard. The vehicle was very difficult to steer and turn. Without power steering assist the contact parked the vehicle and, after a few hours, restarted and drove the vehicle without issues. The vehicle was taken to the dealer for diagnostic testing. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 5,000. ...updated 02/08/16 *bf the consumer stated the vehicle was repaired. The power steering assembly was replaced and the power steering control module was reprogrammed.
My 2015 gmc canyon sle pickup has a backup camera dimming problem. When backing out of my garage on a sunny day, the large display of what the camera sees behind the vehicle is bright and it is easy to see any objects located in the backup path until the vehicle reaches the location where the sun light falls on the dash. At that point the display dims to the extent where it is difficult to see any objects in the display. The dim display lasts for about 15 seconds when it instantly returns to full brightness as was visible in the garage. If one puts on sunglasses in the garage, in anticipation of sunlight outside, then the display dimming appears so severe as to not be able to see any objects in the display, until the display brightens after about 15 seconds. The word "objects" here means anything reasonably discernible on a typical driveway or roadway surface including children. The problem may be related to the light sensor on the dash used to automatically turn on lights in darkness, because when backing out of my garage at dusk the vehicle headlights are on and the backup camera display does not dim. Two videos showing the above problems at daylight and dusk are about 30 to 35 mb each and too large to upload here. The problem continues today.
I purchased this truck 3 months ago and it had around 9000 miles on it at the time of the incident. I was driving at around 25 MPH when I noticed smoke coming from under my hood. I pulled over, shut the engine off, and popped the hood. I opened the hood and noticed the engine was on fire. Opening the hood just enraged it more. I slammed the hood shut, and got to a safe distance and called 911. Within minutes the truck was engulfed in flames. After the fire was put out, the firemen said it appeared to have started in the vicinity of the alternator. The bracket was melted off and all that was left of the alternator was a basket of copper. Everything minus the bed was on fire.
Almost immediately after initial start of vehicle, shifted from park to reverse and while backing out of garage, a message appeared in the driver information center (dic) that read: "service, brake assist, dismiss" - a few minutes later received two emails from onstar which read: an issue with the antilock braking system in your 2015 gmc canyon crew cab has been detected. An issue with the stabilitrak stability control system in your 2015 gmc canyon crew cab has been detected. Subsequently, visited selling dealership and they checked fuse in relation to tsb # pb-14669, the federal safety agency id # 10056603. Dealership found 30 amp fuse to already be in place. Cleared trouble code, but it has since displayed several times in the dic. Continue to receive several emails from onstar with subject line of "onstar vehicle health alert notification for your 2015 gmc canyon crew cab" - onstar has advised that these are "false email alerts" and that general motors is working on a fix for this problem, but no update or fix is available at this time. No estimated date of resolution, and unknown exactly how serious this apparent safety issue might be.
Tl* the contact owns a 2015 gmc canyon. While driving approximately 40 MPH, the vehicle suddenly shut off. The vehicle was taken to the dealer who indicated that the failure occurred because the battery was not fully charged. Later, while driving the vehicle, the contact indicated that the battery saver light illuminated. After parking the vehicle, flames were noticed under the hood approximately 45 minutes later. The fire department extinguished the flames. The manufacturer was notified of the failure. The cause of the failure was not diagnosed. The failure mileage was 590.
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