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GMC Envoy XL transmission failure problems

12 of the 594 owner complaints about the GMC Envoy XL describe complete transmission failure, most of them for the 2002 model year.

owner complaints
12
worst model year
2002
typical mileage
71,000
Is there a fix? No recall or service bulletin covers this area of the car yet.

By model year

  • 2006
    1
  • 2004
    4
  • 2003
    2
  • 2002
    5

Often reported together

Check engine light 2Fuel smell 1

What owners say

Filed Aug 6, 2018 · Transmission · 140,395 miles · NY

Tl* the contact owns a 2004 gmc envoy xl. While driving approximately 60 MPH, the vehicle inadvertently decelerated. The contact stopped at a fuel station and proceeded to check all the fluid levels. The contact continued to drive and the check engine warning indicator illuminated. The contact could only operate the vehicle in first and second gears. The vehicle was taken to an independent mechanic who determined that the transmission failed and needed replacement. The vehicle was not repaired. The dealer was not contacted. The manufacturer was made aware of the failure and complaint number: 84441281449 was filed. The approximate failure mileage was 140,395. *tt consumer stated the vehicle has been repaired with a remanufactured transmission it is a know fact in the automotive industry that gm is aware of the faulty construction of truck trans missions. My transmission was serviced above and beyond the manufactured recommendation. The attached document from jasper transmission demonstrated all the areas that they need to address because of all the safety failures in the original manufacturing. The failures without notice causing a major safety issue. Engine-transmission-exchange addressed the same issues when remanufacturing. See attached documents from jasper transmission and the packing slip of the purchased transmission advance auto installed at the auto center (see VIN number). Updated 10/22/18

Filed Nov 7, 2014 · Transmission · 94,525 miles · NY

Driver had just exited a parking lot onto a main road in the evening. The car was cold, had not been used since the morning. The car failed to take power after slowing down for a light that was red than changed to green. The car was on and in drive, but failed to go further. There was no warning whatsoever. The driver braked and stopped, nearly causing the car behind to rear end the gmc. Gmc driver had put flashers on immediately. The car was put in park, turned off, than restarted. The gmc was put into drive, but again would only roll. The driver put the car into gear 3 on the auto trans, than 2. In gear 2, the car moved. The gmc was immediately moved back to its parking spot. A diagnostic shows the transmission has failed. Only 94,500 miles, and the gm transmission is dead. In looking on line at certain consumer data and speaking to local mechanics, all point to transmission failures on the gm SUV products, including chevrolet trailblazer & gmc envoy.

Filed Sep 22, 2010 · Electrical, Transmission · 93,000 miles · AL

Tl* the contact owns a 2004 gmc envoy. The speedometer read 35 MPH while driving at 70 MPH. The vehicle was taken to a local garage. Diagnostic testing located failure at the transmission shifter cable, which was replaced.other unknown parts were also replaced.the instrumental control panel sensor was replaced, but the failure was not corrected, the transmission failed again. The manufacturer took a report, but they would not assist with the repair. The vehicle had not been repaired. The failure mileage was 75,000 and the current mileage was 93,000.

Filed Oct 1, 2008 · Body, Engine · 81,324 miles · IN · 1 injury

The rear driver door popped open and won't close. The fan clutch failed 2 weeks after I purchased the vehicle. I thought the transmission went out because it was winding really high and not driving normally. Also the rear passenger doors on both sides have malfunctioned. The window on the passenger rear went out. I have not corrected the failures as of now.

Filed Mar 20, 2008 · Engine · 52,000 miles · TX

Well lets just say after receiving the envoy back from the dealer for replacing the gears in the transmission in which gm did not find to be at fault for not checking the transmission @ 31,000 miles when I had problems with it not shifting correctly. So over the next months following this my transmission went out @ 52000 miles, so gm had me pay a 500 deductible. Now my service engine light is on for the coolant system according to on-star, so back off to the delaership for not checking all the codes for the service engine light. I have already had to replace the fuel filter inside the gas tank, the gas tank neck, the battery @ 38,000 miles, and tires @ 28000 miles, brakes @ 38000 even when I asked the dealership to check the brakes and complained 3 times about the brakes. As I further investigated complaints regarding this vehicle, I found that the problems that I have had others have had reported to lemon law, nhsta, bbb. These items have happened from the start of purchasing this vehicle up until march of 2008.

Filed Jan 3, 2008 · Fuel system, Transmission · 108,000 miles · DE

Tl*the contact owns a 2003 gmc envoy xl. While approximately driving 55mph the vehicle made an excessive noise as if the vehicle shifted out of gear. The the gear shift indicator became inoperative disabling the vehicle from moving. The dealer stated that the transmission failed. They replaced the pump assembly, input drum shaft, perefeet shift, converter, and the ujc. In addition, she smelled a fuel odor when adding fuel into the fuel tank. The mechanic stated there was a leak in the fuel tank. There is a defect investigation for the fuel system, the federal safety agency action# ea07009. The failure mileage was 98,000 and current mileage was 108,000. The VIN and engine size were unavailable.

Filed Sep 17, 2007 · Transmission · 45,000 miles · FL

While driving and approaching a stop for a red light, there was a very loud crashing sound from under the vehicle. The vehicle was no longer able to drive in 1st gear or reverse. The vehicle was able to propel itself in 'd', but was very sluggish as if trying to start driving a manual transmission in 2nd or 3rd gear. While the vehicle was in neutral it would still propel itself when the accelerator was depressed. It was no longer able to be moved manually by pushing, it would only move when driven forward or when the rear wheels where lifted off the ground when it was towed. The dealer has recommended a new transmission.

Filed Nov 27, 2006 · Transmission · 51,000 miles · MA

Transmission failure.

Filed Jun 19, 2006 · Transmission · 71,000 miles · MA

Transmission failure.

Filed Sep 28, 2005 · Transmission · 31,000 miles · OH

2002 gmc envoy with 31,000 mile experienced transmission failure (no reverse). The dealer said that it was the "sunshell" gear and normally would cost $2300 to repair, but, out of the goodness of their heart they would only charge me a $500 deductible (I assume it is on some type of warranty that they have) plus fluids, so my grand total would only be around $600. On the surface this seemed like a good deal but after a little research it turns out there are many other envoy and trailblazer owners who have had the same problem. It is clear that there is some sort of defect and appears gm has it covered under some type of warranty and is sticking the consumer with their $500 deductible when they should be paying for the entire repair.

Related recalls

No recalls on record for this model year.

Questions about the GMC Envoy XL transmission failure

Which GMC Envoy XL years have complete transmission failure problems?

The model years with the most reports are 2002 (5 complaints), 2004 (4 complaints) and 2003 (2 complaints).

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