Consumer stated while she and her husband were traveling on the highway at approximately 40-50 MPH, the vehicle in front of them decided to make a quick turn, which caused her husband to hit the vehicle in the side. Upon impact, the air bags did not deploy. Both she and her husband sustained injuries. His knees went into the dash and he was sore from head to toe. This impact caused her head to snap back, resulting in a chest wall injury/a stiff neck , and back. This was a malfunction because the air bags should have deployed because of the rate of speed. *ak *cb the consumer also felt the seat belt did not really perform as designed.
2002 GMC Envoy seat belts complaints
Page 2 of 2: complaints 11 to 17 of 17, newest first, as owners wrote them.
The rear passenger side seatbelt was extremely hard to fasten. The female end would only stick halfway out of the casing. Passenger was not properly restrained. Dealer had been contacted. Please provide any further information. Ts
When a car seat is put in the back center seat as recommended it is impossible to latch the shoulder belt in the right back seat (facing forward) to the belt anchor. The passenger in the right back seat must either not have the seat belt attached or use a 6 inch belt extension that is unsafe for non overwait toddlers. Gmc told me that this is a design flaw and there is nothing that they can do about it. All I want is to be able to have a passenger ride safely in the back right passenger seat while my daughter is in a car seat in the back center seat.
All of the eight (8) air bag equipped in the vehicle failed to deploy during frontal impact, althought properly restrained the consumer still sustained serious internal injuries, including a lacerated liver.(attorney on behalf of client0 nlm
Front passenger seat belt tensioner failed. It has already been replaced before. Consumer was informed that there was no guarantee that dealer would correct the problem.*ak
Passengers side front and rear restraints lock inadvertently, dealer has repaired restraints twice. Manufacturer has been notified.*ak the dealer added 6 inch extensions to the front and rear belts, since then the front belt has locked up twice for no reason.
We purchased a $33,000 new vehicle in october. We immediately noticed the passenger front seat seatbelt locks then starts to tightening and never unlocks. I brought the issue to the service department, the new car sales manager, and gmcs attention. Dean cloud in bentleys service department told me that the seatbelt is designed to lock so a childs safety seat can be put in the front seat. I showed him that the visors in the car and the users manual say never put a car seat in the front with the air bags. He said that the passenger must unhook the seat belt every few minutes then reconnect it. I find this unacceptable. The dealership is putting the passengers in the vehicle in an unsafe and illegal situation by telling them the only solution is to disconnect the seatbelt while the vehicle is in motion. The seatbelt in its current condition is choking the passengers, which is also unsafe. The seatbelt needs to be repaired or replaced. The differential unit had to be replaced. The bearings did not have enough tourqe (that is wht the dealer told me).
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