2005 GMC Envoy: doors won't lock, open or latch

Filed Dec 22, 2014 · Electrical, Locks · 88,000 miles · MA

Tl* the contact owns a 2005 gmc envoy. The contact stated that the automatic door locks failed to lock and unlock the vehicle. In addition, the rear hatch door failed to unlock when initiated. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 88,000.

Filed Aug 12, 2014 · Electrical, Fuel system · 136,460 miles · KY

Fuel sensors affecting proper read out on fuel gauge. Window an door lock switches on driver side door does not work properly. Works when it wants to. Clips on headlight an grill assembly constantly coming loose.I have contacted gm. About wrong fuel readings they told me the problem is fuel sensors in the tank but will not pay for repairs due to closed recall. This problem has resulted in running out of fuel multiple times. Even though this problem and other problems has just recently started.the cost is over 600.00 dollars that I should not have to pay.....

Filed Aug 24, 2011 · Electrical, Fuel system · SC

I purchased this car used with approximately 24,000 miles in 2006. Within a year of purchasing the car the cluster panel (gauges) stopped working. I took the car in to have it checked and was told that there was no recall and that it would cost approximately $700 to repair as the entire cluster panel would have to be remove and replaced. After talking with co-workers with the same vehicle experiencing the same problem; I later discovered that there had been a recall on this issue but you had to be the first owner of the vehicle. After having the cluster panel repaired, my gas gauge has stopped working and I am told that the entire tank has to be removed for repair and that there has not been a recall on this issue either. The window and door lock system on the front passenger door also is non-operational. This vehicle seems to have several minor electrical issues but I am most disturbed by the fact that after spending the money to have the cluster panel fixed my gas gauge is still not working properly.

Filed Oct 14, 2010 · Body, Locks · 101,000 miles · WI

In june of 2007 I could not close either of the rear doors on my vehicle. They failed approximately two hours apart. I was transporting two grand children at the time. Thank heaven they were young enough to require car seats. We were at the mercy of strangers on the highway. With donated rope to secure the doors we made it home. The dealer replaced both door lock assemblies. I paid $125 for labor only. The dealer must have replaced the door lock assemblies with the same faulty part. On 10/12/10 the left rear door failed again! After tying the door and using duct tape to secure it I drove the 30 miles to the nearest dealer. Although I had to pay $295.35 to replace the left rear door lock assembly the dealer was able to do it immediately. I am now carrying rope and duct tape in anticipation of failure of the right rear door lock. My vehicle is well taken care of. Maintenance is followed religiously. (there is nothing in the manual to indicate door locks should be checked. Lubricated but not checked for possible failure.) these failures are in no way my responsibility. This is a faulty design that can very well end in injury. I would have assumed that gm would have been concerned and if not issue a recall take responsibility for the defective locks. Have dealer service departments check these locks when vehicles are brought in for normal maintenance. Not only do they not take responsibility they actually replace the locks with the same lock assembly that is doomed for failure.

Filed Feb 11, 2009 · Airbags, Electrical · 44,864 miles · TX · 1 injury

The check engine light kept coming on and I took it to the dealer for repair and was told "it's ok. Forget it." on 01-09-2009 while traveling on texas highway 60, I had the cruise control set for 70 MPH. Traffic was normal but continually passed me as if I was going slower. I pulled over at a convenience store and parked the vehicle. The speedometer registered 45 MPH in park. I continued home gauging speed by the other traffic. The vehicle was parked. On 01-14-2009, my wife and daughter were in the vehicle returning from school. The speedometer appeared to be working. At approximately 3:00 pm while driving home, the electric door locks began to lock and unlock themselves. At the same time, the A/C went to maximum heat and high blower. My wife stopped the vehicle and put it in park. The side curtain air bags deployed, striking my daughter in the left temple resulting in a mild concussion. Onstar notified the police of a collision. I contacted the dealer who referred me to gmc customer assistance. The agent told me that this kind of thing happens when traveling too fast and turning too sharp. An investigator was dispatched to gather computer information and determine if there had been a collision. His results were there was no collision and the bags deployed per command from the vehicle control system based on the vehicle traveling 20 MPH and turning too sharp. The vehicle was actually traveling 20 MPH on a residential street in a straight line. Turning right would have resulted in going through a fence and left would have put the vehicle in a park. Gmc refused to investigate the discrepancies between the computer and the driver's account further. I contacted a local gm dealer who has as much concern about this incident as I do. No repairs have been initiated to date as it is unclear what is at fault. Several gm technicians and service managers believe there is a problem with the vehicle control system but are unable to proceed without approval.

Filed Apr 3, 2008 · Locks · OH

2005 gmc envoy rear door locks do not stay latched. Consumer states that the latches were replaced in 2006 and now the locks are defective. Dealer told the him that the locks did not work and made him pay $100 to tell him that.

Filed Dec 19, 2007 · Locks · OH · 1 injury

Left and right rear door locks will not remain latched, whether locked or unlocked. These latches were replaced in july 2006 and the replacement locks are now defective as well. Van devere dealership in akron, ohio charged $100.15 to determine locks will not work; advised me to call gm customer service. Called gm customer service 866‑790‑5600 x 32380 complaint file 71-585106455; robert johnson stated that the service manager of the repairing dealer in july 2006, premier in rittman, ohio would not replace locks because parts beyond 12 month warranty. I explained that this was a safety issue, and explained the danger of defective locks; robert johnson stated there was nothing else he would do. Aside from the poor quality, locks are crucial to vehicle safety, and locks on a 2005 vehicle should not fail in 2006 and 2007. Moreover, I am appalled that gm would not insist that these be replaced immediately at company expense, considering the safety risk and embarrassing lack of quality.

Filed Jul 8, 2005 · Electrical, Engine · 2,000 miles · MI

Dt: consumer owns a '05 gmc envoy and has difficulty towing a trailer within gm rates, gm states that his envoy can tow a weight of 5,800 pound capacity, however he feels the vehicle is unable to maneuver a travel trailer of 3,400 pound capacity. The consumer has been to the dealership twice for this. The dealer stated there was nothing they could do. Consumer has pulled the trailer with other vehicles and it pulls fine but when attached to the envoy there is a problem. Consumer feels it is not with the suspension of the vehicle but within the engine which is a v6. When pulling trailer for a distance as little as 2 miles the engine heats up, and he experiences a loss of speed and engine the bogs down to 30 MPH. Envoy is equipped with the 373 axle ratio and can not pull an enclosed 24ft travel trailer on it's 6 cylinder engine. The 2nd trip to dealer, the service manager did duplicate this problem and suggested the consumer needed a v8 engine. Also, there is a electrical problem that only occurs when the engine is running. Consumer gave examples of automatic door locks unlocking by themselves and the anti theft system enabling itself resulting in a shutdown of the vehicle. Took to dealer 10 times for this problem. Dealer could not duplicate problems. The dealer said gm would not authorize repair unless they could duplicate problem. Has contacted gm customer service at least 100 times for these issues without any luck. No repairs or corrections as a result. Consumer is still experiencing these problems as a result.