My issue with my 2002 gmc sierra 1500 regular cab long bed is related to an ABS wheel sensor recall. I had my truck serviced in dec 2005 for the recall problem. The nature of the problem is corrosion at the ABS wheel sensor which causes the ABS braking system to activate at low speeds when stopping which in turn increases the stopping distance. This is a safety issue that cannot be neglected. I had gone to the bob ross buick/gmc dealership in centerville, oh on 4/30/2009 ' original dealer where I purchased the truck. They performed an inspection for $64.95 plus tax and 10% shop supplies charge. They told me that since the truck was already serviced for the recall, that I am not covered to re-repair/rework the truck for the recurrence of the problem. I contacted gm customer care and worked with a representative named al and then after he said he couldn't do anything for me from gm corporate I was connected to gm district specialist donald howell (1‑800‑790‑5700 x41958). Donald also eventually said that gm would not help with getting the work performed. The service request # for my case is 71-758818423. My requirement for resolution is that gm repairs the issue at no cost to me, most preferably by replacing the ABS wheel sensors with new ones less likely to corrode. I'm sure that the new product design has the corrosion issue in mind and has found a way to avoid it. As the repair history of my vehicle should state, the ABS wheel sensors were cleaned and then spray painted with a 'corrosion resistant paint' to fix the issue in dec 2005. As an automotive engineer who worked for gm/delphi for 14 years of my professional career, I know that what was performed previously is not a permanent fix. I also am willing to bet that I am not the only customer with recurrence of this issue. Had it been fixed correctly the first time ' with new ABS sensors - then the problem would not have recurred. I should also be reimbursed for the $76.46 I had to spend for diagnosis.
2002 GMC Sierra 1500 brakes complaints
Page 5 of 5: complaints 101 to 127 of 127, newest first, as owners wrote them.
Gmc 2002 sierra ABS triggered at low speed. Unable to stop within reasonable distance. Happening 90% of the time no longer able to safely drive this vehicle. No corrective action taken yet.
Brake line failure do to excessive rust. All brake lines had to be replaced as they we all rusted excessively.
Tl*the contact owns a 2002 gmc 1500. The contact heard a loud grinding noise when the brake pedal was depressed. He noticed that the front brakes were rusted very badly. The rear brakes were rusted as well, but not as badly as the front brakes. The dealer stated that there were no recalls; therefore, they could not assume liability for the failure. The failure mileage was 48,000 and current mileage was 50,800. Updated 01/07/09 *bf updated 01/07/09.
Tl*the contact owns a 2002 gmc sierra 1500. The contact began experiencing failures with the vehicle while driving 20 MPH. He took the vehicle to the dealer and was informed that there was a leak coming from the brake line, which caused difficulty when braking. The dealer also stated that the fuel line was rusted and needed to be replaced. Through research, the contact found numerous complaints on this very same failure for hir year, make, and model vehicle. He believed it was due to a manufacturer defect. The vehicle has been repaired; however, the contact believes a recall should be issued. The current and failure mileages were 50,100. Updated 09/29/08. *lj updated 09/29/08.
Tl*the contact owns a 2002 gmc sierra 1500. While driving 5 MPH, the brake pedal extended to the floor when it was depressed. The vehicle would then experience unwanted ABS activation. The contact called the dealer in reference to the federal safety agency campaign id number 05v379000 (service brakes, hydraulic:antilock). A technician stated that his vehicle was included in the recall, but they would only assume responsibility for repairing the reluctor ring. The contact would have to pay for the hub assembly repair at the cost of $800. The vehicle has not been repaired. He called the manufacturer on numerous occasions and is still waiting for a response. The failure and current mileages were 52,500.
Abs activating at low speeds was brought in under warranty and repaired once already. Probably 2004. Now same thing again 2008. Very dangerous when you step on brake and ABS activates for no reason (other than poor design) at low speed and increases your stopping distance by 10 plus feet.
The ABS system has an open short between the ABS pump and the ABS module. These components are located under the vehicle mounted to the frame rail. This is safety related equipment and was mounted in a highly corrosive spot, subject to road salt and water.
Similar to the federal safety agency: 05v161000 my 2002 gmc sierra with automatic tranny experiences the very same premature parking brake wear. Wear is uneven and just in 2 little places instead of even wear on whole shoe. Brake wears very quickly then will not hold putting undue stress and causing failure of parking pawl in automatic tranny. Gm refused to do anything. Gm will not fix my vehicle or apply recall since I do not have manual tranny. If anything, automatic tranny is worse since it damages tranny due to stress on pawl since parking brake does not hold vehicle. When brake shoes were replaced, they worked for very short period of time. $250 to replace and I was told it was a known problem and I would be wasting my money because they would wear out quickly again. Odd that shoes wear when vehicle typically is not moving when brake is applied or released.
2002 gmc sierra with automatic transmission has both the ABS problems that have a recall only along east coast states and the parking brake problem that has a recall for manual transmissions.
Tl*the contact owns a 2002 gmc sierra 1500. While applying pressure to the brake pedal at 5 MPH, the contact heard a loud clicking noise coming from the antilock brake unit. As he applied pressure to the brakes to stop the vehicle, it failed to stop. The contact crashed into a parking meter. The dealer stated that his VIN was not included in the federal safety agency campaign id number 05v379000 (service brakes, hydraulic:anti-lock), although he was experiencing the same failure. The vehicle was repaired at the contact's expense. The manufacturer did not provide any assistance. The failure mileage was 70,000.
Tl*the contact owns a 2002 gmc sierra 1500. The contact received a recall notice in september of 2006 for the ABS. The dealer kept the vehicle for a month and performed the recall repair. Since the repair, the vehicle does not roll back while parked on an incline with the emergency brake engaged; however, it rolls back on level ground. The contact repaired the rotors and the brake system himself in november of 2007 because the rotors were corroding, which caused the brakes to pulsate. The dealer would not state whether the VIN was included in the federal safety agency campaign id number 05v161000 (parking brake). The failure mileage was 24,000 and current mileage was 34,503. Updated 05/19/08. *lj the consumer stated there was an accident and there was damage to his vehicle. Updated 05/19/08
Noticed that parking brake doesn't work anymore. (looked on line and noticed that there was a recall for manual transmission but not for automatic. Also noticed a lot of people have the same problem. I believe it is a safety issue even with an automatic since people pull trailers and park on inclines setting the parking brake.
Tl*the contact owns a 2002 gmc sierra 1500. In october of 2005, the contact received a recall notice for the federal safety agency campaign id number 05v379000 (service brakes, hydraulic:antilock). He immediately scheduled an appointment to have the vehicle repaired. One year later, while attempting to apply pressure to the brakes at 5 MPH, he felt a severe pulsation in the brake pedal. The dealer stated that both wheel speed sensors failed and had to be replaced at his own expense. The contact filed a formal complaint with the manufacturer. The failure and current mileages were 63,293.
Tl*the contact owns a 2002 gmc sierra 1500. While applying pressure to the brakes, the ABS activated automatically and the vehicle jerked backwards. He took the vehicle to the dealer and they repaired it according to the federal safety agency campaign id number 05v379000 (service brakes, hydraulic:antilock). Immediately after the repair, the failure recurred and the vehicle was taken back to the dealer. They inspected the vehicle and stated that the passenger side front speed sensor was causing the failure. The speed sensor was replaced. The failure mileage was 36,769 and current mileage was 41,775.
Antilock brakes on 2002 gmc sierra truck activate for no reason at speeds of 5mph or less making the vehicle unsafe to drive. There was a recall on the sensors for this reason. I had my sensors "taken care of" and afterwards started experiencing this exact problem. I was told that the hubs are bad and this is why the anti locks are coming on. The sensors can not read the hub "correctly". The hubs, which are not a wear item, can be replaced for $1000. This is on a 2002 pick up truck with 46,000 miles on it and is garage kept. The hubs are a non wear item. Poor engineering is the culprit of this problem. The hubs should be replaced just like the sensors were. I was also told that on my gmc truck I cannot have the antilock brakes deactivated. As a result, I have to spend the $1000 to make my truck safe to drive. Probably 40,000 miles in the future I can replace the hubs again for $1000. $1000 to replace a non wear item. Antilock brakes are on a vehicle to make the vehicle safer. The antilocks on my gmc make the vehicle undrivable because of being unsafe. It should be possible to depend on your brakes to make you stop. With my vehicle I can't stop. This is not a wear item that is causing my problem. This is poor engineering! This should be covered under a recall, same as the sensors were covered under a recall. Gmc will cover the sensors but not what the sensors are looking at.
Speed sensors in the front wheel of my 2002 gmc 2wd truck have failed every december for the last 4 years the first time I paid to have it fixed the second time it was fixed on a recall the third and forth time it was fixed by my extended warranty company. I called customer service at gmc and talked to a stevie snay on two occasions. First she told me she would do some checking and get back to me. When she called me back she told me that gm would not cover any of my expenses. Then she suggested that I purchase a new warranty. I feel that I have been more than patient with them on this matter and feel that since this is a factory defect on an mvss part that they should cover my costs.
Tl*the contact owns a 2002 gmc sierra 1500. While making a right turn at 5 MPH on a dry limestone, the contact heard a noise coming from the vehicle. The noise sounded as if the ABS pump was activated. When he depressed the brake pedal, the brakes failed to respond. The failure caused the vehicle to crash into a work trailer. The vehicle sustained front end damage. The vehicle was towed to the dealer, but they could not find any failures. The manufacturer sent an engineer to take pictures of the vehicle and to run a diagnostic report. The manufacturer called the contact and stated that they were unable to find any failures as well. The contact was issued case number 71-534915559. The current and failure mileages were 87,000. The consumer stated that an representative came to investigate and took pictures that were in turn downloaded to his laptop. Two weeks later the consumer was contacted and stated the crash was at such a low speed the computer did not record anything and gm could not assist with the repairs. The consumer stated traded vehicle in due to the fact could not get assistance from manufacturer. The consumer provided pictures and information on recalls pertaining to the defect. Updated 08/27/07
Complete emergency brake failure. The e-brake does not hold on even a slight incline. Further research shows that this is a common complaint by gmc truck owners on the internet. There was a recall for the vehicles with manual transmissions, but not vehicles with automatic transmissions. This does not make sense...
Parking brake on 2002 gmc failed repeatedly. The parking brake pedal went to the floor. First told this was normal. Second complaint brakes were adjusted. Third complaint cause was found. The brake failed to completely release. The brake wore out prematurely and overheated. The problem continued after repeated attempts to repair. The rear axles needed replacement due to overheating/damage to seals and bearings. Use of four wheel drive with rear brakes locked transferred torque to front steering knuckle which required replacement. A warped rear brake backing plate has been replaced due to excessive heat. The vehicle has 70,000 miles. The parking brakes did not work again and need repair with the outcome unknown.
Tl*- the contact stated that while driving the 2002 gmc sierra with 10,900 failure mileage at 15 MPH in the driveway he put the foot on the brake pedal and the ABS system engaged , not allowing the vehicle to stop. The vehicle went through the garage wall. The vehicle was taken to a dealer, and they found four ABS error codes. The dealer replaced the ABS sensors on the front wheels. The current mileage was 11,002.*ak consumer has provided invoices for the dealer. Update *4/23/07t
Failure of parking brake on 2002 gmc sierra pickup. During state inspection it was found to be unable to hold. It was found that the adjustments screws on both rear emergency brakes were fully disengaged, so this meant that they had backed off. They were against the stops. They were adjusted back up, but this will most likely happen again. I am a mechanic and know this is a defect that could cause deaths if this is not corrected. The car inspection center where the truck was inspected said there is a manufacturing defect that the dealers know is bad, but they do nothing to correct the defect. He said they see a large number of gmc truck that the parking brakes is defective. (many of the people also say they never use the parking brake.
Parking brake failure on 2002 gmc sierra 1500 2wd 4dr ext cab w/ automatic trans. Due to excessive wear of friction linings due to defect in release mechanism. Have 50k miles on vehicle & emergency brake shoes have worn into rotors. The lack of a working parking brake has caused the transmission to lock in park when on an incline, especially when towing. Vehicle will not pass state inspection because of this. Reference the federal safety agency #pe03057, #ea04011.
There is abnormal brake rotor deteriation and rusting due to poor manufacturing or steel formulas which rust accerlerates and wears down the pads unevenly. I have worked on brakes on many autos and a few trucks I've owned over the last few decades and never have seen such rusting and surface flaking of the disk rotor on my vihicle. I had my dealer look at the rotors and they agreed it may be a bit excessive. I have to replace all four rotors due to poor quality and unrepairable rotors. The rotors look like they came off a 20 year old truck....this is a safety and quality problem that should be looked into. Thank you
Dt*: the contact stated when the brakes were depressed there was a loud grinding noise. While the vehicle was being inspected, the dealership noticed the rotor had a 1" wide and 3" long gauge in the metal about "deep. The contact determined this was due to porosity. The dealership informed the contact this was normal wear and tear on the rotors.
The 2002 was in need of front hubs since they were not replaced when they should have been at the time the front differential was rebuilt. This caused the truck to have excessive front wheel friction, and compromised the braking characteristics of the truck. It was difficult to drive, especially in snow, and the front wheel friction would vary based on changes in speed, road contour, temperature, steering input, throttle input, and brake input. While braking the truck would often pitch severely to one side or the other, the ABS would activate on dry pavement. On one occasion the ABS activated when my foot was off the brake. The truck would also sway from side to side at highway speed as the friction varied from side to side. When the truck was returned to me once from culligan gmc, the power steering effort had increased greatly. The characteristics of the rear locking differential had been changed. The truck was back to the dealer, david cadillac, many times for the same concern with the front differential. On one occasion the truck was returned to me gushing gear lube from the front axle, on another it was returned to me with the front differential empty. I was charged for a 4 wheel alignment when only 2 wheels can be aligned on this truck. The wrong oil filter was installed, the truck was driven abusively by a dealer employee (it was run beyond mechanical limits while cold as I stood in the parking lot), and when I called the service adviser after the truck had been in his shop for over a week without my hearing what it's status was, the service person screamed at me on the phone "when it is finished I will call you!!!", and he slammed the phone down.
Rear brake fulid and emergency line is exposed and easily damaged by road debris and/or rubble. 2wd c1500 trucks have brake lines and cables drooping down beyond below rear shock absorbers and are easily snagged by road trash.*jb causing loss of fulid and braking ability.
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