Consumer stated while vehicle standing at a stop tailgate steel straps broke, causing tailgate to drop.*ak
2002 GMC Sierra body complaints
Page 2 of 2: complaints 11 to 17 of 17, newest first, as owners wrote them.
The tail gate cable snapped in half when the passenger was exiting the back of the pick up. The passenger hit his/her head on the driveway. The cause of the cable failure was undetermined. *jb consumer noted both cables snapped sending his assistant face first to the ground. His knees were first to make contact with the concrete and he laid there several minutes before trying to move. *ph
When traveling between 40 and 50 MPH the pickup has a vibration that has been deemed "normal" by the service tech. This determination was by a factory rep. Not the local rep as he was unaware of any noise at this speed in any other vehicle. The tech. Did hear and feel this vibration. This continues to be an everyday occurrence.
When the vehicle made a left or right turn the double cabin made rattling noises. The dealer inspected the vehicle but could not duplicate or correct the problem. *nlm
The vehicle experienced a rough vibration when traveling between 20 MPH and 40 MPH.
Gmc serria 2002. Our truck has rust on the bumper behind the painted cover. The dealer suggested this is normal and polished it, within one week the bumper showed rust again. The driver's side door is not lined up correctly, the dealer tried to adjust it, the result is the door must be slammed to close it. The motor makes knocking sounds at the start as if it has no oil. The oil has been changed every three thousand miles. The knock started after the truck turned four thousand miles. The dealer told us that gm reports the knock is normal. It is the first time I''ve heard of a gas motor having an intentional knock. We have had the truck this since it was new and have had the dealer do all the regular maintenance including tire rotations and oil changes.
Doors not mounted correctly, hinges need to be pulled out with framing machine to correct the problem. Common problem with gmc trucks is what the autobody shop states.
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