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GMC Sierra door locks problems

40 of the 3,904 owner complaints about the GMC Sierra describe doors won't lock, open or latch, most of them for the 2008 model year.

owner complaints
40
worst model year
2008
typical repair cost reported
$800
typical mileage
50,000
Is there a fix? No recall or service bulletin covers this area of the car yet.

By model year

  • 2012
    1
  • 2011
    1
  • 2010
    4
  • 2009
    3
  • 2008
    11
  • 2007
    2
  • 2004
    2
  • 2000
    7
  • 1999
    1
  • 1998
    2
  • 1996
    1
  • 1995
    4
  • 1992
    1

What owners say

Filed Apr 7, 2016 · Electrical · 99,550 miles · NY

Purchased my 2008 gmc sierra truck in november 2015 after having for only 5 months driver side door lock will only lock or unlock sometime, making it unsafe if you needed to exit quickly due to accident or fire. Seen many other post about same problem. Should be a recall on this.

Filed Mar 28, 2016 · Electrical · AL

Door locks don't work.

Filed Feb 8, 2016 · 65,000 miles · NY · 1 injury

Drivers side inside door handle - chrome is peeling edges are sharp cut hand opening door

Filed Jan 11, 2016 · 550,000 miles · FL

My 2011 gmc sierra's dash board is craking in multiple places. One of the cracks is next to the passenger side airbag which is a safety issue. I also have 2 door handles that are loose and about to come off the truck.

Filed Feb 12, 2015 · Body, Locks · 40,000 miles · OH

Tl* the contact owns a 2009 gmc sierra. The contact stated that the front driver side door handle fractured. The contact stated that the door had to be opened from the outside of the vehicle. The vehicle was taken to the dealer who informed that the part came in one piece and the entire part needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 40,000. Updated 4/20/15

Filed Dec 26, 2014 · Locks · 129,000 miles · NE

Tl* the contact owns a 1998 gmc sierra. The contact stated that the driver side door latch fractured. The vehicle was repaired by the contact but the repair specifics were unknown. The manufacturer was notified of the failure. The approximate failure mileage was 129,000. ....updated 01/23/15 *bf updated 9/11/2017

Filed Dec 15, 2014 · Body · 20,000 miles · GA · 1 injury

Tl* the contact owns a 2009 gmc sierra. The contact stated that the chrome plating was separating from all of the interior door handles. The contact mentioned that the parts that were sticking out were very sharp. The contact sustained minor cuts on the right hand. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 20,000.

Filed Nov 10, 2014 · Body · 28,500 miles · TX

On 10/29/2014 I filed a complaint with odi number 10650997 about the outside door handles on my 2010 gmc sierra since three of them had broken off since december 2013. Then on 11/6/2014, the passenger back door handle came loose & is pulling out of the door. This is the only one of the door handles that has not been previously replaced. All of the door handle failures have occurred since december 2013. This presents a potential hazard. It has been my experience on the door with broken handles that if the door handle comes complete off, it is hard to get the door to latch properly causing it to pop open which could easily happen while the vehicle is in motion putting anyone sitting by the door in harm's way. It is very disconcerting to me that all four door handles have now failed. I would definitely think this is a serious design flaw with these vehicles. Two of the handles were replaced under warranty however, the cost to replace the remaining two is $200+ each. To date gmc is not willing to address the issue.

Filed Nov 9, 2014 · Electrical · 56,000 miles · WI

All 4 door locks do not lock/unlock unless done manually. Big safety issue!!! Notice a lot of complaints on this maybe it is time for a recall.

Filed Oct 29, 2014 · Body · 28,500 miles · TX

In december 2013 the passenger exterior door handle came off & a few days later exterior driver back door handle came off. The dealership did replace both handles under warranty. However, while we there another man came in with the same problem on his gmc sierra. In october 2014, the exterior driver door handle came off. Dealer replacing but charging customer $200+. Service person indicated they have had numerous issues with the handles on gmc sierras breaking, as recent as the last month or so. In internet search this seems to be a prevalent problem with the gmc sierra. Other car dealers have told us that they have heard complaints on this also. Although it may not be a critical safety issue, when the driver door handle came off our vehicle, the door would not latch properly without some effort. This could cause an extreme issue if the door does not latch. If the driver or any passenger sitting by a door on which the handle broke does not get the door to latch properly it could easily fly open while the vehicle is moving and could be catastrophic.

Related recalls

No recalls on record for this model year.

Questions about the GMC Sierra door locks

Which GMC Sierra years have doors won't lock, open or latch problems?

The model years with the most reports are 2008 (11 complaints), 2000 (7 complaints) and 1995 (4 complaints).

How much does it cost to fix doors won't lock, open or latch on the GMC Sierra?

Owners who mentioned a price put the repair at about $800 (median of 5 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.

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