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GMC Sierra power steering loss problems

43 of the 3,904 owner complaints about the GMC Sierra describe loss of power steering, most of them for the 2000 model year.

owner complaints
43
worst model year
2000
typical mileage
63,408
Is there a fix? There are 6 recalls for this area of the car. See below

By model year

  • 2017
    1
  • 2015
    1
  • 2013
    1
  • 2012
    1
  • 2009
    2
  • 2008
    1
  • 2005
    1
  • 2004
    1
  • 2003
    2
  • 2002
    1
  • 2001
    5
  • 2000
    8
  • 1999
    3
  • 1998
    7
  • 1997
    4
  • 1996
    1
  • 1995
    2
  • 1994
    1

What owners say

Filed Aug 7, 2023 · Steering · 131,890 miles · MO

The contact owns a 2015 GMC Sierra 1500. The contact stated while driving approximately 35 MPH, the message "Power Steering Assist" was displayed, and the steering wheel became very difficult to turn in either direction. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure and informed the contact that the vehicle was not included in the federal safety agency Campaign Number: 14V719000 (Steering). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 131,890.

Filed Jun 14, 2023 · Airbags, Steering · IN · crash · 1 injury

Vehicle was regularly maintained and did not show any air bag codes on a reader. Was told by tow truck driver a new ball joint failed after recently being replaced. This caused me to lose steering around a small bend and lead me to go straight into a guardrail at 55mph. Upon impact of guardrail and a 10foot drop off the air bag never went off upon a 55mph head on impact. I had be rushed to hospital and with request for lifeline but was unavailable. I spent day and half in hospital and had to have 15 stiches put in my face from where impacted the windshield 2 or 3 times. Insurance totaled out the vehicle however still in possession of it and just ems ride to e.r. cost $3600. The contact stated the police report indicates brake failure or defective(unit 1).

Filed Mar 7, 2020 · Driver assistance, Electrical · 70,000 miles · MO

When I'm driving at a slow speed turning the truck looses all power and the steering wheel jerks out of my hand, stabilitrak is on the display and it says roll down driver window and roll back up! It also looses all power just driving down the road no matter the speed! I have also been stopped at a stoplight and it lost all power wouldn't come back on so I had to get out pop the hood and bang I. The battery box and cables and it started again! Very scary going 75 MPH and it shuts off leaving you no steering no brakes no lights no nothing! Sometimes it says power steering failure sometimes and sometimes it says stabilitrack problem at something about towing! The brakes were also affected no brakes

Filed Feb 7, 2015 · Brakes, Engine · 140,000 miles · NY

The fuel injection pump cp4 had a catastrophic failure as I was driving on a heavily traveled four lane highway, us rt.20. I lost power steering and brakes. I felt fortunate that I was not towing a 16,000 lb. Fifth wheel camper down a mountain road.I say this because it was extremely difficult to maintain control over the truck steering it and bringing it to a controlled stop. I have read about these pumps failing on numerous diesel ford and gm trucks. I also feel if a woman or small person had this happen to them the outcome could end in loss of control resulting in injuries even deaths. The only one that knows the actual number of pumps that have failed is the manufacturers, who will not share that information willingly.

Filed Nov 5, 2014 · Steering · 33,000 miles · CA

I own a 2013 gmc sierrahd 2500 and I am experiencing power steering failures. Gmc is refusing to fix the problem because they cant find it. Gmc also has no problem putting me back on the road in a dangerous unsafe vehicle that is still under bumper to bumper warranty. . The first experience was just pulling into a parking spot. As I was turning, always to the left, into the spot the power steering failed. Always after a long drive this occurs, to the tune of 5 plus hours. The power loss repeated itself two more times that first day. Occurring when I was coming to a slow left turn under 10 MPH. I took it to the dealer a couple days later and they couldn't repeat the problem so they refused repairs. The next time it happened was a couple days ago. This time it began with slow left turns in a parking lot or on downramps from highways. However the problem gained intensity as I thought I could feel it while driving at high speeds, although I direguarded that since it is hard to tell while driving 65 on the highway. Once I reached my local back, curvy, mountain roads, it failed repeatedly. One instance causing me to veer to the edge of a severe drop off and my tires running off the road. This easily could have been a fatal moment. Again after a long drive, they were unable to recreate the problem. They inspected everything and researched the issue. Gmc said that will happen when hitting the brakes at a slow speed. However, the failure has now occurred without braking and at a normal speed of about 30 MPH. Gmc refused to replace anything and would not compensate the dealer if they did. Thus gmc put me back on the road in a dangerous vehicle. They said this was normal and would happen from time to time. Despite all their excuses, I had a contradiction for.I don't understand why it didn't start till now and why am I the only one having the problem.

Filed May 16, 2014 · Steering · 78,000 miles · FL · crash

Driving home, the spindle arm broke, causing the tires to lose steering ability, leading to the loss of control and the truck going into pensacola bay. No airbag deployment. Driver knocked unconscious.

Filed Apr 1, 2014 · Electrical, Engine · 86,000 miles · IA

When my issues started, I would fill my gas tank and the gas gauge would plummet to empty. While driving, it would go to full, back to empty or be anywhere in between. At that time, there no no mechanical issues, just the annoying fact that you had no idea how much fuel you actually had. This went on until this spring, when I had the first potentially dangerous incident. I was driving down a county highway at approximately the speed limit and the truck's engine just shut off. No power steering, nothing. It happened just as I was coming to a stop sign thankfully. I was about 50 miles from home and was able to call a friend that manages the collision center of a local car dealership to see about getting a tow or his opinion as to what was wrong. After about ten minutes and after numerous attempts, it restarted. I talked to several mechanics and got the same answer from all of them: the fuel pump and sending unit fail in gmc trucks around the mileage, 95,000 miles, that I currently have on the truck. The gas gauge is still erratic, I have had two episodes of the vehicle stalling and now the service engine soon light is coming on and when it is put on an analyzer it says emissions, but there is nothing wrong with the emissions system. I have also talked to owners who have had theirs replaced and everyone says to get a factory made pump because the cheap aftermarkets break down even quicker. I googled the information and the problem appears to be widespread.

Filed Nov 26, 2012 · Brakes, Steering · 31,000 miles · PA

I stated my truck to warm it up when I got in and started to drive I had no power steering or power brakes. I revved the motor a little and I could hear the power steering pump make a noise and it started working. I took it to the dealer who said they could not find anything wrong.

Filed Aug 24, 2012 · Brakes, Steering · 80,000 miles · ME

First incident was a brake line bursting in my driveway. I had it repaired at my local garage. At that time he told me that all of the brake lines were in bad shape. Second incident, while I was driving up the road at approx 55 MPH with my 19' boat in tow I realized I had no steering or brakes. I was able to coast to a stop and pull the vehicle off the road to a safe location. The failure was attributed to a rotted line to the power steering cooler. Lastly, I am not able to get a safety inspection sticker because my brake lines in such bad condition. Estimated cost to repair $800-$1500 dollars. I will add that the truck looks like new, spends most of it's time in the garage and is used primarily to go to the local dump, plow my driveway only and occasionally tow my boat to the lake! Mileage reflects this.dates may not be totally accurate but the best of my recollection.

Filed Jun 27, 2012 · Steering · 63,408 miles · CO

I was backing out of a parking space and bumped the curb with the right front tire at less than 1/2 MPH. Pulled forward and then backed out again without curb contact. Drove less than 50 feet and was unable to steer the vehicle. The right front inner tie rod had failed causing loss of steering. Examination of the fracture surface of the tie rod showed a fatigue fracture that had propagated to over 1/3rd of the cross sectional area. Photographs of the fracture surface were sent to a world renowned metallurgist and was confirmed to be a fatigue fracture. I contacted gm customer care regarding my safety concerns and was assigned case number [xxx]. Gm was completely uninterested in the fact that the rod failed and had a pre-existing fatigue fracture in the rod. I suggested that their engineers should examine the parts to determine whether my concerns were valid. Again, their representative was completely uninterested in evaluating the safety aspects of the failure or accessing the parts for further analysis. Had the rod end failed at highway speed, this event would likely have been catastrophic and ended in a major accident. Gm stated they would not pursue the issue further because there was an impact involved in the failure even though the impact was less than 1/2 MPH. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Related recalls

Steering: electric power assist systemReported November 10, 2014 · 679 vehicles affected
What is wrong
General Motors LLC (GM) is recalling certain model year 2015 Chevrolet Silverado, Suburban, Tahoe, GMC Sierra, and Yukon XL vehicles, equipped with electric power steering (EPS). Due to a problem with the EPS module, the affected vehicles may experience a sudden loss of power steering assist during vehicle operation.
Risk
An unexpected loss of power steering increases the risk of a crash.
Remedy
GM will notify owners, and dealers will replace the power steering assist motor kit, free of charge. The recall began on November 17, 2014. Owners may contact GM customer service at 1‑800‑222‑1020 (Chevrolet), or 1‑800‑462‑8782 (GMC). GM's number for this recall is 14743.

Recall number 14V719000 · Recall details

Steering: linkages: tie rod assemblyReported May 14, 2014 · 477 vehicles affected
What is wrong
General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Silverado vehicles manufactured May 23, 2013, through March 25, 2014, 2014 GMC Sierra vehicles manufactured May 25, 2013, through March 31, 2014, and 2015 Chevrolet Tahoe vehicles manufactured January 29, 2014, through March 27, 2014. In the affected vehicles, the tie rod threaded attachment may not be properly tightened to the steering gear rack.
Risk
An improperly tightened tie rod attachment may allow the tie rod to separate from the steering rack, resulting in a loss of steering, increasing the risk of a vehicle crash.
Remedy
GM notified all owners, and dealers will inspect the inner tie rods to make sure that they are correctly tightened, replacing the steering gear, as necessary, free of charge. The recall began on May 14, 2014. Owners may contact General Motors customer service at 1‑800‑222‑1020 (Chevrolet), or 1‑800‑462‑8782 (GMC). GM's number for this recall is 14204. NOTE: Owners are advised not to drive their vehicles until they have been inspected and repaired. Owners should contact GM to have their vehicles towed to the dealership.

Recall number 14V246000 · Recall details

Steering: linkagesReported June 28, 2011 · 739 vehicles affected
What is wrong
Gm is recalling certain model year 2011cadillac escalade, escalade esv; chevrolet silverado hd, silverado ld, suburban, tahoe; and gmc sierra hd, sierra ld, yukon, and yukon xl vehicles. The intermediate steering shaft attaching bolts may not have been tightened to the proper specification.
Risk
This could allow the joints to separate, and the driver could experience loss of steering increasing the risk of a crash.
Remedy
Gm dealers will inspect and ensure that the intermediate steering shaft bolts are tightened to the proper specification. The safety recall is expected to begin on or about july 13, 2011. Owners may contact cadillac at 1‑800‑458‑8006, chevrolet at 1‑800‑630‑2438 and gmc at 1‑866‑996‑9463.

Recall number 11V339000 · Recall details

Steering: hydraulic power assist: hose, piping, and connectionsReported October 5, 2005 · 123,592 vehicles affected
What is wrong
Certain passenger vehicles may have been built with a power steering hose that is not to specification. Under extreme steering maneuvers, such as turning the steering wheel fully to the left or right while braking, the hose may fracture and leak fluid.
Risk
If this were to occur, power steering assist would be lost and increased steering effort would be required. On vehicles equipped with hydro-boost power brakes, it could also result in loss of power brake assist and increased braking effort would be required. If the power steering fluid spray were to spray onto hot engine parts, an engine compartment fire could occur.
Remedy
Dealers will inspect the power steering hose(s) for two suspect date codes and replace them if required. The recall will begin on october 14, 2005. Owners may contact chevrolet at 1‑800‑630‑2438, gmc at 1‑866‑996‑9463, buick at 1‑866‑608‑8080, cadillac at 1‑866‑982‑2339, isuzu at 1‑800‑255‑6727, or hummer at 1‑800‑732‑5493.

Recall number 05V455000 · Recall details

Steering: gear box: shaft sectorReported January 21, 2005 · 3,344 vehicles affected
What is wrong
On certain trucks, the bolt that attaches the intermediate steering shaft to the steering gear may not meet specification. The bolt may fracture resulting in the loss of steering.
Risk
If this happens while the vehicle is moving, a crash could occur without prior warning.
Remedy
Dealers will replace the intermediate steering shaft bolt free of charge. The recall began on january 24, 2005. Owners may contact gmc at 1‑866‑996‑9463 and chevrolet at 1‑800‑630‑2438.

Recall number 05V018000 · Recall details

Steering: gear box (other than rack and pinion)Reported October 6, 1998 · 8,367 vehicles affected
What is wrong
Vehicle description: extended cab 4-wheel drive pickup trucks. Some of these vehicles have a lower than specified torque on all three of the steering gear to frame attachment bolts. The bolts can loosen over time allowing the steering gear to move. This loosening can result in some unresponsive steering feel and some noise to the driver.
Risk
If this condition is ignored, the steering gear to frame can wear and/or fatigue the attaching bolts to the point of breakage or the bolts backing out. If all the bolts break or back out, the steering gear would separate from the frame resulting in a loss of steering control.
Remedy
Dealers will retorque the steering gear to frame bolts to proper specifications.

Recall number 98V242000 · Recall details

Questions about the GMC Sierra power steering loss

Which GMC Sierra years have loss of power steering problems?

The model years with the most reports are 2000 (8 complaints), 1998 (7 complaints) and 2001 (5 complaints).

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