Roads were snowy when engine died for no reason. Lost control of vehicle & ended in a ditch. Towed truck/ pulled vehicle out of ditch. Had been to dealership many times for problem with engine. Vehicle placed on diagnostic machine. No codes of problem showed. Mechanic replaced fuel pump on diesel engine last moment.
1997 GMC Suburban engine complaints
Page 2 of 2: complaints 11 to 21 of 21, newest first, as owners wrote them.
Vehicle has been owned since new. Shortly after purchase took vehicle to dealer with complaint the vehicle had excessive stopping distances and it appeared ABS was malfunctioning. The dealer advised the brake performance was "normal". Having owned 30 vehicles of all types I do not believe same. Also took vehicle to dealer with a complaint the steering was extremely vague and would feel like it had a time delay. Again was advised steering was "normal". Dealer treated complainant like the proverbial village idiot. Now, three years later I have discovered I am not the only village idiot that owns a gmc suburban. I found numerous other complaints from owners with the exact same complaints I had. I just want to verify what they have reported. Recently the vehicle's cooling system has had numerous and sequential leaks. The delaer shrugs his shoulders when queried about the condition.
On april 10, transmission failed and vehicle was returned to dealership. On april 18, the vehicle was returned to the owner after having replaced the transmission, the transmission cooler, and intake manifold gasket. On april 27, 2000, the engine failed on a busy road as schools were letting out. The engine failure, put both the occupants of the vehicle at risks and the schoolchildren also, as the engine failure resulted in loss of power steering and power brakes. The driver avoided collision but with no steering and loss of braking power, the results could have been catastrophic.
Over the last three years there has been stalling problem. This problem could cause a crash.truck has been to the dealership three times since october, 1999 for this problem. Dealer was not able to find out whatwas causing the truck to stall. *ak
Ongoing / intermittent problem with engine stalling while driving at highway or slow speed. Also, stalls while making a turn/stop position/reverse or while parking. Vehicle been in / out of dealer shop on eleven occasions, and problem is still occurring.
The vehicle has consumes oil at approximately 1 quart every 600 miles,no leaks visible. The dealer worked on the oil problem in may but did not fix it. Another problem is that since the vehicle was new it has had a vibration when speeds approach 50 miles per hour and increases with more speed, new tires, continuous balancing of tires, does not help.
Vehicle experiences complete engine failure at highway speeds on several occasions. Mjs
The child safety seats do not work with the seat belt system of the suburban. Only the front passenger seat will securely hold the seat. I contacted the federal safety agency twice and gmc customer service 3 times and many other places. Finally a gm engineer in the safety dept. Called me took my complaint. He tried to put a seat in a suburban and said yes they do not work right. They wanted to take care of problem in house. I have heard nothing more from them. The vechile pulled to the right from day one had it aligned problem continues to this day. The left rear door hinge on drivers side busted off. The door did not open and shut proper. Had problems with fuses blowing constantly. The brakes wore out at 26000 miles and every 10 to 15 since. The brakes after 10,000 miles wore through the rotors. The pedal will often go to the floor or the vechile will pull to the right worse than it already does. The egr valve also failed and had trouble getting it home. I have complained to the dealer many times they say they have never heard of any problems with the brakes on any other gm product. I talked to gm customer service and they said they didn't know why so many problems and they didn't care. They would not look into it. I am filling out another form with the continuation of safety problems.
Intermittently while driving below 20 MPH, vehicle will stall unexpectedly, losing all power steering/brakes. Also, may lose control of the vehicle. Been to dealer. Dealer cannot determine the problem. Please provide further information.
While driving the suburban just shuts off without warning, this happens on flat roads as well as hilly roads, the dealer was not able to duplicate the problem, but the entire computer ignition and the alternator were replaced. However, the truck continues to do the same thing. *ak
The engine has made a tapping/knocking noise almost since new. Dealer cannot identify cause.
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