GMC Suburban wipers problems

Filed Dec 12, 2008 · Visibility · 130,000 miles · OH

Tl*the contact owns a 1997 gmc suburban. The contact stated that the windshield wipers work intermittently. The manufacturer stated that the VIN was not included in the federal safety agency campaign id number 03v159000 (visibility:windshield wiper/washer), although the failures were identical. The failure mileage was 130,000. Updated 01/07/09. *lj updated 01/12/09.

Filed Jul 21, 2007 · Visibility · 99,800 miles · KS

The windshield wipers on my 1997 gmc suburban were not working properly, consistent with the federal safety agency campaign 03v159000. I contacted gmc, and after a lengthy phone call to collect all relevant data, they set up an appointment for me at my local gmc dealership. The dealership service department inspected the wiper electrical system and informed me that the failure was indeed due to cracked solder joints on the wiper control circuit board. However, my specific VIN number was not included in the recall. If I would have had the problem fixed prior to 70,000 miles on my vehicle, then they would have fixed it at no charge under a "waiver system?", but now it would be $120 to fix. I am the original owner of this vehicle. Although gm continues to send me marketing material to trade in this vehicle for a new one, they failed to inform me at any time of this safety hazard recall. They also wasted several hours of my time on the telephone and arranging to leave my vehicle at the dealer prior to telling me that I was not eligible for the recall. How can this automaker have public safety in mind when they deny consumers a remedy to a potentially catastrophic safety hazard based on the number of miles on their vehicle? This is a $30 retail price circuit board! Apparently my safety and that of others around me is not worth $30 to gmc. The "icing on the cake" is the amount of time that gm invested talking about what they were going to do, and then back peddling on why they couldn't replace the card under the recall. What would the cost be if I was caught in a rainstorm driving home from the dealership with my unrepaired vehicle and had a crash? I have personally replaced the defective part with a replacement that I purchased at an automotive supply store.

Filed Nov 14, 2006 · Visibility · 12,000 miles · MO

Dt*: the contact stated while driving 70 MPH in rainy weather, the windshield wiper motor stopped working. The wiper motor worked intermittently ever since. No warning lights were illuminated for any associated electrical defect. Neither a dealership nor the manufacturer had been notified. The contact expressed the defect should be subject to a recall due to the safety risk involved. Updated 03/15/07.

Filed Jun 16, 2006 · Visibility · 18,000 miles · TX

The windshield wipers worked after being manually "helped" since the time of purchase, but no longer. When I contacted gmc, they told me the current recall did not apply to my vehicle. I have purchased the circuit board myself and will now need to have someone install it. Recall needs to include additional VIN #'s. I was told by the gmc toll free number that it was not a "safety" issue, sorry.

Filed Nov 17, 2005 · Visibility · WI

Dt: the contact stated there was the federal safety agency recall campaign 03v159000 concerning the windshield wiper/washer. This vehicle experienced the same failure as indicated in the recall, but was not included in the recall due to VIN. The contact has not repaired the vehicle at this time.

Filed Oct 16, 2005 · Visibility · 131,300 miles · WA

Windshield wiper failure. Gm refused to repair under recall campaign 98v150001 stating recall voided after 70,000 miles. I guess the bard turns "good" after reaching the mileage?

Filed Aug 2, 2005 · Visibility · 70,000 miles · MI

I have a 1997 gmc suburban. The windshield wipers intermittently stop working completely and unpredictably. This happened once or twice since I purchased the vehicle in 2001, but in recent months has happened very frequently, most memorably when I was traveling in heavy rain on the highway. I managed to exit the highway, but was definitely in danger. I contacted gmc and was told that although there is a recall for windshield wiper failure on 1997 gmc suburbans (gm recall #03023; the federal safety agency recall no. 03v159), my vehicle is not included based on the VIN. I have scheduled the vehicle for repair, but feel strongly that it should be included under the recall.

Filed Jul 13, 2005 · Visibility · 130,000 miles · AZ

There is already an apr 28, 2003 recall but your customer service rep told me I should file this anyway since the manufacturer (gmc) will not honor the recall (below). The vehicle is currently at the quebedeaux gmc service department in tucson, arizona. Gmc refuses to fix the problem (the wipers will not work and my wife was almost in a bad accident as a result). At first, they said my vehicle was not included in the recall. Now they are telling me that the work was already done since the 2003 recall. It was not. I can only assume that they could not notify me of the recall because I am active duty military and move residences every 2 years. They probably just checked it off as done or there was a typo. Either way, the problem exists and it is an extreme safety hazard. Make : gmc model : suburban year : 1997 manufacturer : general motors corp. The federal safety agency campaign id number : 03v159000 recall date : apr 28, 2003 component: visibility:windshield wiper/washer potential number of units affected : 1755876 summary: on certain minivans, pickup trucks, and sport utility vehicles with certain model-engine combinations, the windshield wiper motor may fail due to cracked solder joints on the controller circuit board. The windshield wipers could work intermittently or not at all. Consequence: if this were to occur during bad weather, driver visibility would be reduced, which could result in a crash. Remedy: dealers will replace the wiper motor circuit board and cover. Owner notification began on june 19, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1‑800‑222‑1020, gmc at 1‑800‑462‑8782, or oldsmobile at 1‑800‑442‑6537.

Filed Jun 29, 2005 · Visibility · 75,000 miles · NC

Dt: the windshield wipers when turned will intermittently come on and off. Sometimes it has to be done manually, and sometimes they will not come on at all. This also happens when starting vehicle, but occasionally windshield wipers stop in the middle. Dealer replaced the windshield wiper motor. Then, received a recall notice for another vehicle, but was told this vehicle did not fall under recall due to t VIN.

Filed Jun 29, 2005 · Visibility · VA

Consumer disappointed with the lack of recalls on the defective windshield wiper circuit board on his 1998 gmc suburban. *nm artemis down until july,05 aae the consumer recently heard about recall of several vehicle which have the same wiper component. The wipers failed while driving in a rain storm at 70 MPH.