2022 GMC Terrain Na: fuel pump failure

Filed May 15, 2024 · Fuel system · NY

While driving at approximately 55 mph, the vehicle suddenly stalled and would not accelerate. I was able to pull over onto the shoulder and turn the vehicle off. The engine would not turn over and the brake pedal locked into position, rendering the vehicle immobile. The check engine light also came on at this point. The vehicle was towed and ultimately repaired at the local GMC dealership, where the fuel pump was replaced. The 2022 GMC Terrain already has a recall in place due to the fuel pump module not providing sufficient fuel to the engine, resulting in an engine stall (23V013000), the effects of which sound very similar to what occurred. However, this vehicle’s VIN was not included in the recall. We are very lucky that this failure did not result in a crash, and that no further incident occurred while we were stranded on the side of the highway during the night, waiting for a tow.

Filed May 13, 2024 · Fuel system · 4,800 miles · TX

The contact owns a 2022 GMC Terrain. The contact stated while driving at approximately 60 MPH, the vehicle stalled. The contact stated no warning light was illuminated. The contact was unable to restart the vehicle. The vehicle was towed to a local dealer to be diagnosed. The dealer replaced the fuel pump module. The vehicle was repaired. The contact stated that the failure reoccurred while driving on the highway, and the vehicle was towed to another dealer. The dealer diagnosed the vehicle and determined that the fuel pump module had failed and needed to be replaced. The vehicle was repaired. The contact researched online and related the failure to the federal safety agency Campaign Number: 23V013000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer was informed of the failure. The failure mileage was approximately 4,800.

Filed Jun 28, 2023 · Fuel system · TX

My car is a 2022. It had the fuel module and fuel pump replaced prior to the recall and prior to a fix being abailable. Once a fix was availabley car was kept for about 2 weeks to remedy both recalls. Both still come up when i search by vin. And my car is still have intermittent issues with acceleration and idling.

Filed Jun 22, 2023 · Fuel system, Seat belts · OK

Vehicle started stalling back in February 2023, service engine light started coming on and then we started getting a message that the SD memory card had been removed and this message has stayed on constantly along with the service engine light. I made an appointment to get the recalls fixed with the dealership that we purchased it from which is 50 miles away but was told the parts for the fuel pump and child restraints were not available at that time. They looked at the memory sensor card but could not find anything wrong and was told if the error message came back up to call them back, I know more got home and the message came back up so I called them back and they set me up with another appointment the following week. This time because the message only comes up randomly and it did not come up while I was there I was told nothing could be done but to call back when the message comes back and as soon as I got home it came up so I called them back, they made another appointment for the following week and this time the message came on when the tech drove it so they took out the sensor card and cleaned it and everything around it and said everything looks fine now but it still comes on, but was told due to them not having the parts for the fuel pump that we should take it to our closest dealership. On 6/15/2023 we took it to our local dealership and I was told they would need to order parts and the eta on it was 4 days out, they said they would call me when the parts came in, I waited until 6/22/23 and no one ever called me back so I called to check and the parts were still not in but would check on it and call me back, no one ever called and I still have not heard from anyone. The last time we took it up there the vehicle stalled, we almost got hit from behind and it kept dying and would barely start, it is now setting under my carport, we are afraid to drive it and I still have not heard from anyone.This all started in February 2023 and it is June now.

Filed Feb 21, 2023 · Fuel system · 6,000 miles · WV

The contact owns a 2022 GMC Terrain. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The check engine warning light was illuminated. Additionally, the contact stated that she was able to restart the vehicle; however, the vehicle failed to remain started. The vehicle was taken to the dealer where it was diagnosed that the fuel pump module needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer where the cause of the failure could not be determined. The contact stated that she was informed of the federal safety agency Campaign Number: 23V013000 (Fuel System, Gasoline). The manufacturer was not notified of the failure. The failure mileage was approximately 6,000.