While operating the vehicle in a severe rain storm the front windshield wipers stopped working. This created an immediate loss of visibility. An investigation into the problem revealed that the windshield wiper linkage became disconnected at the motor. The linkage is connected with a simple snap-in ball and socket joint. The socket portion of the joint assembly appears to be a nylon type material. It is believed that over time the socket wore to the point that the ball was able to become disengaged from the socket. The windshield wipers were operating at their highest setting when this incident occurred.
2010 GMC Terrain visibility complaints
Page 3 of 3: complaints 41 to 54 of 54, newest first, as owners wrote them.
Tl* the contact owns a 2010 gmc terrain. While operating the vehicle, the defroster and defogger systems malfunctioned and become inoperable. The failure occurred intermittently. The vehicle was taken to the dealer who was unable to duplicate the failure. The manufacturer stated that the VIN was not included in the federal safety agency campaign number: 09v489000 (visibility). The contact stated that the vehicle experienced the same failure listed in the recall. The failure mileage was 50,000.
Tl* the contact owns a 2010 gmc terrain. The contact stated that the heat and defrost failed to work without warning. The manufacturer stated that the VIN was not included in the federal safety agency campaign number: 09v489000 (visibility). The vehicle was not taken to the dealer. The approximate failure mileage was 60,000.
Tl* the contact owns a 2010 gmc terrain. The contact stated that the defroster failed to work and the radio activated independently. The vehicle was taken to an independent mechanic. The technician advised the contact to take the vehicle to the dealer. No repairs were made to the vehicle. The manufacturer was not made aware of the failure. The failure mileage was 53,000. Updated 4/13/15*cn updated 9/19/2017
Driving the vehicle during the heavy rain and noticed that defogging/defrosting of the windshield are not blowing the air on it from dashboard vents.visibility was very limited and have to use towel to clean the windshield so I can see where I'm going.make a stop and noticed that the air is only coming from vents to the floor and front not matter what the control is set to.was lucky to get home safely but do not want to experience this situation again.today drop car at gmc service where their found that mode door actuator is bad causing defogging/defrosting future on the car to be inoperative if it is not replaced.I think that is responsibility of gm to correct this problem for all owners of gmc terrain who experience same problem at no cost to them for their safety and safety of all using public roads.
Tl* the contact owns a 2010 gmc terrain. The contact stated while driving 60 MPH, the windshield wipers failed without warning. The vehicle was taken to the dealer where the vehicle was not diagnosed. The contact made unknown repairs independently to the vehicle but the failure still persisted. The manufacturer was not made aware of the failure .the failure mileage was 88,000.
On top of visibility problems, heat works only when it feels like to , heating of radio control panel, lights are flickering, sometimes totally invisible,(cant read controls) recall that was on some 2010 terrains is clearly a recall for my car, but gmc claims that my car has no recall. Driving on highway at speed of 65 MPH it suddenly rained, I turned wipers on they got stuck in middle of windshield making it totally invisible of matter of seconds. If I was not in car accident then I'm hoping I never will be. Had to quickly open passenger side door to see where I can pull over to the side. I'm glad no 1 was right behind me, otherwise there would be unavoidable accident. As someone else claimed the wiper arm assembly became disconnected from the wiper motor ( I was able to move them by hand) this should be addressed before someone gets killed.
This problem is in winter mostly, as I was driving my windshield became frosted, I quickly turned on the heat to defrost it,but my heather wouldn't turn on. I pulled to the side to check what happened, my heater wouldn't turn on, it was turned on but only cold air was coming out of it. I turned the car off and on again, still cold air was coming. After turning on and off my car few times the heat came on. I was able to defrost my windshield and continue driving. It happened many times after that time, but I already knew to turn off and on my car number of times would do the trick, I wasn't that concerned. From that time I realized that as long as in start my heat turns on and as long as it's kept on all the time, I wouldn't have a problem, also once driving on highway my windshield became fogged, required me to pull to the side and I had to get out and clean the windshield glass to get rid of fog. I wasn't able to get rid of it any other way. I usually don't drive much on highway so I wasn't concerned. When I happened to check recalls to my car just recently I noticed that there has been a recall for visibility/defroster/defogger system for some models of 2010 terrain, but it didn't show a recall for my car and. Gmc service told me that I would have to pay for it. I strongly believe that I have this problem with my vehicle, why isn't there a recall for all 2010 terrains?
Front windshield wipers stopped working. The wiper arm assembly became disconnected from the wiper motor so that the wipers stopped moving back and forth. There was immediate loss of visibility due to the heavy rain. The disconnected wiper arms could be moved back and forth over the windshield by hand (staying in tandem with each other) and that is how I know they disconnected from the motor. The design of this system should be more failsafe, and a failure in the system presents an imminent danger due to the loss of visibility while driving in the rain.
Tl* the contact owns a 2010 gmc terrain. The contact stated the software in the center instrument panel caused the heating and defrost unit to malfunction. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was made aware of the failure and stated that the vehicle was not included in the federal safety agency campaign number: 09v489000 (visibility). The vehicle was not repaired. The approximate failure mileage was 73,000 and the current mileage was 75,202. Updated 06/09/14*lj updated 06/13/2014
Tl* the contact owns a 2010 gmc terrain. The contact stated that the radio display lighting flickered and would not illuminate. There was a recall under the federal safety agency campaign number: 09v489000 (visibility) that could have been related the failure. The manufacturer was made aware of the failure and stated that the VIN was not included in the recall. The vehicle was not repaired. The approximate failure mileage was 44,000.
Very intense reflection of dashboard image onto the lower third of windshield, causing a reduction in visibility. The reflection is very pronounced in bright sunlight, and is somewhat reduced on cloudy days, but is a constant problem in all daylight driving situations. Also I am having some intermittent reflection of chrome plated parts in the interior, causing visibility problems.
Tl*the contact owns a 2010 gmc terrain. The contact stated she received a recall notice for recall 09v489000 (visibility: defroster/ defogger system, gm safety recall #090298). The software in the center of the instrument panel caused the heating, air conditioning, defrost, and radio controls, as well as the panel illumination to fail. The vehicle was taken to the local dealership where the computer module in the center instrument panel was replaced. However, the repair did not remedy the problem. The vehicle was taken back to the dealership and she was told they replaced the instrument panel and cannot explain the reason why it is not functioning properly. The contact called the manufacturer who stated that someone would return her call about the repair costs. The current and failure mileages were approximately 21,000
When the sun is high and shining through the windshield, it reflects off the chrome on the storage compartment latch, the heater/AC panel, the radio controls and the chrome around the gear shift lever and cup holders directly into the eyes of the driver. It blinds you, I almost had an accident the first time it happened to me.
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