While driving on the highway at 45 MPH, the vehicle remained running but abruptly stopped. I could have been hit from behind with serious consequences. It left me stranded on a 2 lane road unable to move out of the lane. This is a serious problem with this vehicle. Gm needs to address this problem.
2011 GMC Terrain transmission complaints
Page 3 of 4: complaints 41 to 70 of 76, newest first, as owners wrote them.
Vehicle(automatic) will stall while driving, has happened multiple times on freeway. Mechanics are not discovering any issues, vehicle has regular maintenance. There has been times where the vehicle would not go into reverse and would jerk then shut off, it seems there is an issue with gears/transmission. Have researched online and there are many similar complaints of stalling vehicles while driving.
While I was driving 35-45 miles per hour the truck turned off on its own so I parked truck on the side of the road. I waited a few minutes and tried to turn vehicle on again, it turned on again and I continued driving 20-30 per hour. Then after being stopped at a red light when it turned green I stepped on the gas and there was a loud sound plus we felt like it had jumped.
I purchased my car brand new in april of 2011. I didn't even have it a year and I had to take it in 3 different times for stalling. The engine light never came on therefore they couldn't pull a code to know what exactly was wrong but because it was under warranty, they just started replacing parts. The very first time it stalled they told me to watch what kind of gas I was putting it. They told me to try only going to mobil, bp or shell. I shook my head the whole time they were saying this but to rule it out for them, that's what I did. Obviously that wasn't the problem. Then, upon a cold start, the engine was very loud and made a rattling noise. Again, no engine light. The whole time I've had the vehicle it hesitates when pulling into traffic sometimes. Sometimes the kick back it gives off is so big that it actually jerks your body forward. I've had the car for 6 years and have over 10 receipts from dealerships for taking it in over the yrs.they have "replaced/fixed" cam auctor solonoids, actuator, tensioner, timing chain, catalytic converter, gasket, manifold and piston..to name a few.the other day I noticed a slight grinding noise when turning right.I went straight home and was going to have my friend listen to it so we could figure out where it was possibly coming from.within 2 hrs just sitting in the driveway the grinding became 20x worse and extremely loud! I couldn't even back it out of my driveway without it sounding like my whole entire engine was going to fall out.we were thinking it was the transfer case/transmission.I had to have it towed to the dealership where they called me a few hrs later only to confirm it was the transfer case and it will be $2,400 bc it's no long under warranty.I have numerous receipts showing ongoing issues with this and other things.I'm furious and disappointed.I bought a new car to feel safer in and I haven't felt that once!
The vehicle is consuming up to 2 qts of oil every 1000 miles. The low oil level light does not illuminate, even when the oil level falls below 2 qts low.
Tl* the contact owns a 2011 gmc terrain. While driving 50 MPH, the vehicle jerked without warning. Upon starting the vehicle, the service transmission warning indicator illuminated. The vehicle was not taken to an independent mechanic or dealer for diagnostic testing or repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000. Updated 09/06/17*lj
At approximately 80,000 miles, the transmission weight plates disintegrated, fouling the controlling modules. The transmission needs to be entirely rebuilt or replaced. First scheduled transmission service for this vehicle is at 100,000 miles. This occurred during normal highway driving, stranding us.
We bought it used in 2013 and shortly after it started have serious issues . It started with the traction control light coming on and it power down. Then it would stay running spitting and sputtering after we turned the key off . So then we received a letter stating there is a recall and take it to the dealership to have it fixed . So they fixed it or at least they said it was , so we continued to drive it and the engine light came on and stayed on so I took it back and they said it was the throttle body and catalytic convert . Then we changed those parts and it still has the engine light on and spitting and sputtering after we turn the key off.
Vehicle transmission will suddenly drop into 2nd gear while driving and refuse to shift further. This caused vehicle to suddenly drop speed on highway from 65mph to 40 MPH with no prior warning. Vehicle will also suddenly drop out of manual transmission mode, also without warning or indication.
Exhaust manifold cracked between cylinders 2 and 3 upstream oxygen sensor from hot exhaust gases from the leak passing on the wires and heater element within the oxygen sensor and exhaust manifold top heat shield. Carbon monoxide leaking through floor board
I have a 2011 gmc terrain about 62390 miles. When I am accelerating the car jerks. I took it to the dealer they state they could not find nothing wrong. I just got the fuel pump replaced due to a recall. And now a light came on that read AC off due to high engine temp but the temperature gauge showed cold and it never went to normal after being on for 20 mins and to this day is goes to the notch right before normal. Also when the fuel is low the light does not come on. I called the dealership and they stated they have to duplicate the problem to fix it but I cant bring it in until 12/16/2016 because they are booked
We have a 2011 gmc terrain that is 91,000miles. This morning on the way to work, underneath the car just making a huge clicking sound. When the car slow and stop, it makes huge wheezing sound and unable to shift when trying to accelerate. We brought to the gmc dealer right away (thank god, we were close to the dealer), and they said we need to replace transmission and it costs $5,000!!!! They say the fuel line has all kind of metals particle in it, so there is no way of knowing what exactly the problem is, it's better off to replace transmission. This car is under 91,000 miles and we have to replace transmission!!! I then do more research online just to find out there are many similar complaints about gmc terrain's transmission problems. It all went down without any warnings and the car can't even make to 100k miles. I believe gm aware of this but choose to not fixing this, leaving the consumer to deal with the problem, since it happens shortly after the warranty expired. Transmission is most important part in a car, if my car can't even make to 100k without replacing transmission, what about other parts in the car?? How am I going to put my trust in gm car in the future? We love american car and support american products, but if gm couldn't stand up and fix the problem, then we'll be forcing to get different car other than gm.
Timing chain broke while reversing out of driveway into road causing engine to stop.
It has a loud knocking sound which gets louder with the a c on.
The car did not change gears at the ?proper? Time, and then when the brakes were applied or acceleration was ended the car would hard shift to the next gear. It is almost as if the gear was locked into place by the acceleration. Because of this shifting issue, it feels like the car is bucking, which can be a potential safety issue for myself and my family. Issue mainly occurs on slope like conditions in the 25 to 35 mile per hour range, our car is up to date on all recalls per dealer, they were unable to replicate the issue, but replaced the shift stick, this also prevents the car from shifting gears by accident I.e. Without the button pushed, this repair has corrected the manual shifting issue. The automatic shift issue still remainsthe car has less then 50k miles. The issue was 1st discovered in the mountains of pa on the 80 hwy the stickiness was between all gears but mostly 1st/2nd and 3nd/4nd since we are back in the city we can only deal with 1/2 gear on the hwy and this problem persists. When doing basic research on this issue I noticed that others experienced a similar problem in 2011 shortly after the cars release, but a flash to the emc "fixed" the problem. Our dealer says that all recalls and software are up to date. Last occurrence 7/26/16 we dont drive the car much since then.
Since I first purchased the car, it has given nothing but issues, the AC went out while still under warranty, it was fixed so I thought, it broke down again and because I was unable to describe word by word, I was told it would not be covered since it was not the same issue and I no longer had the warranty. A mechanic told me that gmc installed really cheap AC compresors/unit and he has had a lot of customers with same issue. It is a shame that we pay so much money in the purchase of a vehicle and in return we get a piece of junk. I need help.
Tl* the contact owns a 2011 gmc terrain. The contact stated that the vehicle stalled without warning while driving approximately 65 MPH. The vehicle was towed to the dealer where it was diagnosed that the power train belt failed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 60,000.
Tl* the contact owns a 2011 gmc terrain. While driving approximately 35 MPH, the transmission began to hesitate and jerked. In addition, the transmission slipped gears intermittently with a rapid loss of engine oil. The failure recurred whenever the vehicle was in operation. The vehicle was taken to the dealer, who was unable to locate the failure. The transmission fluid was flushed however, the failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 71,000.
We bought this and had it three months when the transmission went out at less that 80000 miles. It lost power and also had lost oil after just having the oil changed. Supposedly it was "dry" and also no transmission fluid. It had just been serviced and have the proof of servicing. It took us three months to find a transmission to put in it, since we were still making payments on it!! Had to get a rental car for three months. It was a nightmare. We both believe that gm knows this vehicle make and model transmissions are faulty. We were very disappointed. We had owned a jimmy with 300000 miles on it. Very disappointed in this vehicle.
I own a 2011 gmc terrain. Put the vehicle in reverse and backed out of the driveway, then I put the vehicle in drive and it wouldn't go forward.therefore, I put in reverse and backed back into the driveway I took it to the dealership and was told that the torque converter went bad on the transmission.
Started car and shifted from park to reverse. Car did not change into gear. Car was in neutral. Shifted to drive and still no gear change. Shifted to manual drive mode and still did not shift. Turned car off and back on, then gear changes were made. Second time this occurred in about three months.
About a month after purchasing this brand new vehicle, there were several times that after starting the car & putting it into gear, it stalled. There has also been times that after driving it for a while & coming to a stop sign, then getting ready to pull out into traffic, it either stalls or hesitates. There were a few close calls where there could have been a major accident. Taking this to the dealer did nothing. They said they have heard of this before, but unless it did it at their dealership, they couldn't fix the problem. Another issue I have had is that many times the transmission doesn't shift properly & it revs up more than it should before actually shifting & when it does, there is a major clunk. I have owned many cars in my lifetime, this car always on startup, makes a terrible noise at first which to me sounds like it's not getting any oil or that the bearings have a problem. That noise goes away after a few seconds. Another issue I have, as do all other terrain owners, is that the sticker on the window from gm when buying this car, stated that this car would get 23 mpg city, & 32 mpg highway. Most all my miles are highway miles, & the most I ever get is 22 mpg. This was the main reason for buying this car in the first place. I think gm should be held accountable for this grossly mis-representation of what I would be getting for gas mileage. I am not that wealthy where I can just go out & buy a new car every year, but am fearful that with the car stalling out whenever it feels like, that I may have an accident. I am also not thrilled with the noise it make when I start it, & wonder how long before it doesn't run. I now have 36,000 miles on it with these issues, my last vehicle that I traded in for this had 250,000 trouble free miles. Gm needs to buy this back, or lifetime warranty on motor along with free gas to make up for the 10 mpg I'm not getting.
Tl* the contact owns a 2011 gmc terrain. The contact stated that there was an oil leak and the vehicle shifted erratically. The vehicle was taken to the dealer several times where it was confirmed that there was an oil leak and the throttle body needed to be replaced. The vehicle was repaired and the transmission was eventually replaced but both failures recurred. The manufacturer was contacted about the failure. The failure mileage was 26,000.
Tl* the contact owns 2011 gmc terrain. The contact stated that while ascending an incline or turning at 25 to 40 MPH, the vehicle downshifted and lost power. The failure occurred intermittently. The vehicle was taken to the dealer numerous times for the failure where it was found that the transmission's third gear had failed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 4,800 and the current mileage was 26,902.
Oil smells like gas. Head linear fell down very poor gas mileage engine runs ruff has poor acceleration.
Vehicle continues to be checked with dealer for awfully jerky, hard hitting transmission when changing mostly in low range gears. Service department continues to say transmission operating normal? Vehicle has over 17,000 miles on it and continues to be plagued with jerky transmission periodically. Hard to believe there has not been a service bulletin on this problem?
Vehicle has been in dealers service on several occasions complaining about the jerky transmission in first/second change. When changing in the low range transmission hits real hard and jerky particularly if pulling away from a stop at a moderate speed. Service department told me it would smooth out after break in period. Dealer claims transmission is operating normal and due to it being a 6 speed causes this. Hard to believe gm cannot fix to have a smooth operation. Vehicle now has over 10,000 miles and still has the same jerky transmission at low speed.
2011 gmc terrain. Consumer writes in regards to vehicle's performance and request assistance with repair *tgw the consumer at about 6,000 miles, the vehicle started jerking when picking up speed. The jerking would usually occur while increasing speed when it would get to approximately 18-40 MPH. The vehicle also stalled twice; once when backing out of a parking space, and the second time when moving forward from a parking space. When driving the car for the first 2,000 miles, the consumer stated she drove the vehicle in standard mode. Thereafter, she drove in economy mode. When the vehicle started jerking and hesitating, she stopped driving in economy mode. When the consumer arrived at the dealer, she was informed a recall was issued 6-8 weeks prior. However, the consumer never received a notice. The recall was performed and the dealer stated the problem she was experiencing was an extension of the recall issue. The vehicle did not stall anymore after the recall issue was fixed. However, the jerking did continue. The consumer returned to the dealer, but they insisted there was nothing wrong with the vehicle, as it was a normal characteristic. The consumer went to the dealership where the vehicle was leased to have them inspect it. They stated the shift adaptive learns needed to be rest. The consumer stated after leaving the dealership and driving several blocks, the jerking returned.
While the car is idling, and moving at crawling speeds it stalled out 3 times, both in drive, and reverse.
Tl* the contact owns a 2011 gmc terrain. The contact stated that the vehicle would jerk violently and sputter when accelerating. The contact took the vehicle to the dealer four times and was told that there was nothing wrong with the vehicle and it was performing as designed. The contact was concerned because the vehicle had also stalled on a few occasions without warning. In addition, the vehicle would jerk when driving 16-18 MPH. The failure mileage was 6,000 and the current mileage was 9,000.
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