The contact owns a 2014 GMC Terrain. The contact stated while driving 15 MPH in a snowstorm, the windshield wipers became inoperable. The contact was able to drive to the residence. The contact had received notification of the federal safety agency Campaign Number: 22V165000 (Visibility). The vehicle was taken to the dealer for the recall repair; however, the dealer informed the contact that the recall repair could not be performed due to a Salvage Title. The manufacturer was contacted and advised the contact that the repair could be covered because the Salvage Title was not related to the windshield wipers; however, the manufacturer called the contact and informed the contact that the repair could no longer be covered due to the Salvage Title. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 149,680.
2014 GMC Terrain visibility problems
89 complaints (30% of all complaints for this car). Typical mileage when it fails: 78,000.
- owner complaints
- 89
- of this car's complaints
- 30%
- typical mileage
- 78,000
- crashes
- 0
- recalls
- 1
Which part fails
- Windshield wiper/washer3
- Windshield1
At what mileage
Complaints by mileage at the time of the problem.
GMC Terrain visibility problems in other years
Specific symptoms reported on the 2014 GMC Terrain visibility
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Visibility: windshield wiper/washer: motor
- What is wrong
- General Motors, LLC (GM) is recalling certain 2014-2015 Chevrolet Equinox and GMC Terrain vehicles. The ball joints in the windshield wiper module may corrode, causing one or both windshield wipers to fail.
- Risk
- Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.
- Remedy
- Dealers will inspect the wiper module, and repair or replace it as necessary, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on April 21, 2022. Owner notification letters were mailed on October 25, 2022. Owners may contact Chevrolet customer service at 1‑800‑222‑1020 and GMC customer service at 1‑800‑462‑8782. GM's number for this recall is N212352530.
Recall number 22V165000 · Recall details
Related investigations
Front Wiper Transmission Inoperative
On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V‑582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V‑582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V‑582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage program, N192266181, for MY2010-2012 and MY2016-2017 Chevrolet Equinox and GMC Terrain vehicles. The special coverage is for a period of 15 years or 200,000 miles, whichever comes first.Both the recall, 22V‑165, and the special coverage program, N192266181, address windshield wiper system failures on the subject vehicles. The dealership will inspect the front wiper assembly for ball joint wear. Depending on the degree of wear, the wiper links will be replaced, and a water shield installed or the entire module will be replaced.In view of the recall and special coverage, ODI is closing this Engineering Analysis (EA). the federal safety agency reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at under the following ODI identification numbers in a separate attachment.
EA19005
Windshield Wiper Transmission Failure
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V‑582.General Motors (GM) initiated Safety Recall 16V‑582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V‑582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
RQ18002
What 2014 GMC Terrain owners say
Most recent owner complaints, unedited.
Wipers stop working In snow storm
I was driving my suv while it was raining heavily and my driver side wipers just stop working out of no where the passenger side still operates. I have not been to see if a dealer can fix it because I was unaware it was under recall so now I’m trying to find someone to fix it while under the recall.
The contact owns a 2014 GMC Terrain. The contact received notification of the federal safety agency Campaign Numbers: 22V165000 (Visibility) and 22V137000 (Exterior Lighting) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. Parts distribution disconnect.
left wiper stopped working
The contact owns a 2014 GMC Terrain. The contact received notification of the federal safety agency Campaign Number: 22V165000 (Visibility) and 22V137000 (Exterior Lighting) however, the parts to do the recall repair were unavailable. The contact had experienced a windshield wiper failure while driving at approximately 35 MPH in a rainstorm. The contact also stated that recently the passenger’s side headlight stopped functioning. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 133,000. Parts distribution disconnect.
The contact owns a 2014 GMC Terrain. The contact stated that while driving in inclement weather at an undisclosed speed, the driver’s and passenger’s side windshield wipers failed without warning. The contact stated that he then received notification of the federal safety agency Campaign Number: 22V165000 (Visibility). The vehicle was taken to the dealer however, the parts were unavailable. The contact stated that the vehicle was taken back to the dealer a week later and parts were still unavailable. The vehicle was then taken to an independent mechanic where it was diagnosed that the wiper module failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and the contact was denied reimbursement. The failure mileage was 29,569.
The contact owned a 2014 GMC Terrain. The contact received notification of the federal safety agency Campaign Numbers: 22V165000 (Visibility) and 22V137000 (Exterior Lighting) and would like to be removed from the recall distribution. The local dealer and manufacturer were not contacted.
The contact owns a 2014 GMC Terrain. The contact received notification of the federal safety agency Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The actuator that controls the blend door / recirculation door (moves the air from defrost to floor to vent) does not last more than a year in my vehicle. I see on the GMC Terrain forums that it is a common problem. It is a danger when defrost is needed on the windshield, and it doesn't work.
Questions about the 2014 GMC Terrain visibility
Does the 2014 GMC Terrain have visibility problems?
Owners have filed 89 complaints about the visibility of the 2014 GMC Terrain, 30% of all its complaints.
At what mileage do 2014 GMC Terrain visibility problems start?
The typical (median) mileage in owner complaints is 78,000 miles.
Was there a recall on the 2014 GMC Terrain visibility?
Yes, 1 recall: 22V165000. Check your VIN to see if your car still needs the free repair.
What year does the GMC Terrain have the most visibility problems?
The GMC Terrain model years with the most visibility complaints are 2015 (120 complaints), 2014 (89 complaints) and 2012 (81 complaints).
Other 2014 GMC Terrain problems
Engine 130Transmission 33Electrical 31Lights 17Fuel system 15Airbags 11Driver assistance 11Brakes 9Body 5Steering 5Acceleration 3Seats 3Seat belts 2Wheels 2Locks 1Suspension 1
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