The contact owns a 2015 GMC Terrain. The contact stated while driving approximately 50 MPH, there was an abnormal glare causing a visibility hazard. The contact stated that she was unable to read the road signs due to the glare. The vehicle was not diagnosed or repaired. The contact related the failure to the federal safety agency Campaign Number 22V137000 (Exterior Lighting). The manufacturer was notified of the failure. The contact received notification of the federal safety agency Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available. The approximate failure mileage was 68,000.
2015 GMC Terrain lights complaints
Page 2 of 2: complaints 11 to 24 of 24, newest first, as owners wrote them.
The contact owns a 2015 GMC Terrain. The contact stated while driving at an undisclosed speed, the windshield wipers became inoperable. The check engine warning light was illuminated. The contact received notification of the federal safety agency Campaign Number: 22V165000 (Visibility) and 22V137000 (Exterior Lighting) however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 102,000. VIN tool confirms parts not available.
The contact owns a 2015 GMC Terrain. The contact stated while driving approximately 65 MPH at night, the headlights became inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer to be diagnosed. The vehicle was repaired. The manufacturer was not notified of the failure. The contact stated that the failure was related to the federal safety agency Campaign Number 22V137000 (Exterior Lighting). The approximate failure mileage was 70,000.
The contact owns a 2015 GMC Terrain. The contact stated that while his wife was driving at an unknown speed, the windshield wiper failed to operate as needed without warning. The contact received notification of the federal safety agency Campaign Number: 22V165000 (Visibility) and 22V137000 (Exterior Lighting) however, the parts for the recall repairs were unavailable. The dealer had not been notified of the recall. The manufacturer had been notified of the failure and referred to the contact to the dealer for a temporary repair since the parts for the repair remained unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle had yet to be repaired. The failure mileage was approximately 60,000. VIN tool confirms parts not available.
The contact owns a 2015 GMC Terrain. The contact stated that the windshield wipers intermittently failed to operate without warning. The contact purchased a new wiper transmission assembly which she replaced herself; however, the failure persisted despite the repair. The contact then received notification of the federal safety agency Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was unavailable. The dealer was notified about the recall and confirmed that the parts for the recall repair were not available. The manufacturer was also notified of the failure but offered no assistance. The contact received notification of the federal safety agency Campaign Number: 22V137000 (Exterior Lighting) however, parts for the recall repair were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was unknown. VIN tool confirms parts are not available.
The contact owns a 2015 GMC Terrain. The contact received notification of the federal safety agency Campaign Number: 22V165000 (Visibility) and 22V137000 (Exterior Lighting) however, the parts to do the recall repairs were unavailable. The dealer had been notified of the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Vehicle was being driven on rural state highway containing hills and curves to get serviced for low tires. About 20 minutes into drive the seat heater was turned on. About 5 minutes later the radio, speedometer, tachometer, fuel, temperature gauges and turn signals quit working. A tool symbol showed up on the options screen. During the rest of the drive the radio would come on intermittently. At the service center a code scanner showed no codes. The vehicle battery (new) was checked and cables were checked for loose connections and corrosion. The issue continued throughout the service. After service the vehicle was parked for several hours. At startup for the return drive the issue had self corrected and did not return.
Head lights on low beam are set to the right and can not be modified or corrected by the dealer. During rainy/overcast nights it is impossible to see clearly to the front and to the left of the vehicle. At dusk, even though headlight indicator is on, it appears the headlights are off. On moonless nights, it is extremely difficult to see the road clearly. If a fix isn't provided someone will be killed.
Tl* the contact owns a 2015 gmc terrain. While the vehicle was stationary and while driving various speeds at night, half of the windshield was black when the low beam headlights were engaged. The contact could only see 30 feet ahead when the headlights were engaged. Jeff drennen chevrolet buick gmc cadillac in zanesville, ohio was made aware of the failure and adjusted the headlights, but the failure recurred. The manufacturer was made aware of the issue. The failure mileage was 25,000. .*bf updated 8/16/18
Tl* the contact owns a 2015 gmc terrain. While driving at normal speeds, the headlights lost power. The dealer was unable to duplicate the failure. The vehicle was not repaired. The failure mileage was 126,000.
Tl* the contact owns a 2015 gmc terrain. While driving 30 MPH, the low beam headlights failed to fully illuminate. The failure occurred without warning. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 300.
Tl* the contact owns a 2015 gmc terrain. While driving 40 MPH, the low beam headlights failed to fully illuminate. The failure occurred during night driving. The vehicle was taken to the dealer to be inspected. The contact was informed that the headlights could not be adjusted. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 50.
Sept. 30, 2015 we bought a 2015 gmc terrain from buick gmc of mahwah (nj). There was 88 miles on the odometer. At night (in darkness) visibility is only accessible thru the bottom section of the windshield. There is a dark horizontal line across the windshield at approximately the half way point. It is black above the line-no visibility to the outside above the line. You can not see a safe distance down the road as visibility is restricted. Telephone poles, trees, objects, side roads, deer, obstacles, signs etc are not visible thru the windshield's top half. We drove it the first time at night oct. 8. I was the driver, my husband passenger. Our seats were at different positions. Neither my husband nor I could see out of the top half of the windshield. The route traveled consisted of unlighted parkway and side road driving. On dark, non illuminated roads with no lights from other vehicles and street lights, we were not able to see anything above the horizontal line across the windshield. With low beams visibility was approximately 25-30 feet forward. There was no visible orientation above the horizontal line. It was black. High beams allowed a longer visual field but still no visibility above the line of the windshield creating a 'tunnel vision' effect. Traveling up or down hill was particularly scary. Visibility was restricted to directly in front of the car. The 25 mile drive was frightening. There was no visibility problem during daytime driving or on highly illuminated roads at night. Oct. 9, 2015 (9 days of having the car) with 220 miles on the odometer, we returned it to the dealer without resolution. Gm responded all terrains are manufactured as ours and could find no problem as described. The car is unsafe and a hazard to us as well as others. We do not want to become a gm statistic.
Tl* the contact owns a 2015 gmc terrain. While driving 20 MPH at night, the low beam headlights did not fully illuminate. The failure occurred without warning. The vehicle was taken to the dealer where it could not be diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 8,500....updated 02/03/16 *bf updated 03/09/16.
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