2018 GMC Terrain transmission complaints

Filed May 12, 2018 · Driver assistance, Electrical · 2,040 miles · MI

Addition to report 11091743. The vehicle was serviced for warning of transmission, stabilitrak, parking assist and notification that vehicle was unsafe to drive (may 2, 2018). Vehicle picked up (may 11, 2018) after series of repairs. I drove approximately 15 miles and the vehicle began jerking and stalling. At the final jerk the vehicle went from 35 MPH to 5mph and would not accellerate. There were several loud noises and a burning smell. The vehicle had to be towed to my residence. When I picked up the vehicle from jim causley I asked if it was safe to drive. I received no response. I asked about the repairs and I was told there were some loose wires and minor adjustments. Once again my life was put in jeopardy because of a vehicle failing to operate while in heavy traffic.

Filed May 4, 2018 · Driver assistance, Electrical · 2,028 miles · MI

Stopped at a light to make a left turn. The vehicle jerked, then shifted from drive to park. The info system gave me the following messages: transmission, stabilitrak and parking assist. I turned the vehicle off and tried to restart it. I got a message that said "this vehicle is unsafe to drive.:" at this time non of the gear options were available. A roseville, michigan police officer had to position herself behind me becsuse cars were going around me on both sides (my four way blinkers were on).the tow truck driver was unable to put the vehicle in neutral, thus my vehicle had to be dragged onto the truck. At the dealer they were unable to change gears and once again my vehicle was dragged off the tow truck prior to this incident. I reported to the dealer the rocky, bouncy, pulling ride which made the vehicle hard to control. I also reported the jerking while driving and in the auto stop. Despite all of my verbalizations of the concerns, they, wrote the work orders in dealer language and only addressed what they wanted.