My vehicle 2023 gmc yukon xl with 5.3 , I have about 145000 miles on my suv. This vehicle have known defect in valve body and transmission, its same as 2021-2022 models ( GM Special Coverage N242454441 ) gm has acknowledged and doing special coverage for those years , last night I was on highway speed and got harsh shifts and I recieved errors on my screen something saying limp mode , and check engine light , I had to immediately pull over and I scan the code ( I had obd scanner in car ) I got 2 coded p0700 and p0747 , both for transmission and upon checking this is known issue for valve body and transmission, gm dealer has refused a special coverage on my vehicle and said this isn't covered repair , all of the sudden going in limp mode on highway put me and others life in danger I could have been rear ended while moving to pull over.
2023 GMC Yukon XL: stuck in gear or won't shift
10 of the 230 complaints about the 2023 GMC Yukon XL describe stuck in gear or won't shift.
- owner complaints
- 10
- of this car's complaints
- 4%
- recalls
- 0
Stuck in gear or won't shift by model year
- 20252
- 20244
- 202310
- 20228
- 20213
- 20191
- 20172
- 20163
- 20151
- 20051
What owners say
Vehicle shifted into neutral while driving down the highway, extremely dangerous. Would not shift into gear and could not accelerate. Was able to pull over and the vehicle would not restart. Had to have the vehicle towed to a dealership. Dealership found a blown fuse, problem happened again twice and the dealer could not find the problem. This was July 28th, 2026. On August 20th, while in cruise control, slight ringing noise began, then a loud thump, then a loss of oil pressure. Unable to do anything other than pull over on an interstate with my family. Again, very dangerous. The vehicle would not restart and could not be shifted out of park. Had to have the vehicle towed again. Have also had at least 8 recalls on the vehicle. Unbelievably dangerous situations with my family, aside from inconvenient and expensive.
While driving about 70 mph in the express lanes, the vehicle suddenly lost power and drifted like it went into neutral. There were no warning symbols. The vehicle could not restart even while coasting. After stopping, it locked itself in park and would not shift out of park. My family and I were trapped on the express lanes for over an hour in a dangerous location. The vehicle stayed stuck in park even on the tow truck. The dealer confirmed metal in the oil filter, a blown main fuse, and knocking when starting. The recall inspection and remedy were already done, but the failure still happened. The vehicle is undriveable and the required recall repair cannot be completed because the replacement engine is on backorder with no ETA.
I was on the interstate and when I was passing a vehicle in the middle lane the engine lost power, shifted to N. I tried going back to drive it would not shift. Stopped the suv and tried restarting it. When I pushed on the brake and tried to start it the whole vehicle would loose power to all my screens. I had this vehicle towed in back in September 2025 due to not cranking over when starting. They did the recall for the engine at that time. The engine light would randomly turn on but would go back off within the same day.
I am writing to formally file a complaint regarding a serious and ongoing issue with my vehicle that has placed my safety at risk and resulted in significant inconvenience and financial burden due to General Motors’ failure to honor my warranty in a timely manner. While driving on the highway, my vehicle suddenly began losing power and displayed flashing warning messages indicating that it would not shift into gear or out of gear and that power could be lost. This created an extremely dangerous driving situation and posed a serious safety risk to me and other motorists. I brought the vehicle in for warranty service, but General Motors was unable to honor the warranty repair in a timely manner. As a result, I was without my vehicle for several months while it sat undrivable on the dealership lot. Once the vehicle was finally repaired and returned to me, the exact same transmission-related incident occurred again. Once again, I was left without the vehicle for an additional period of days. This repeat failure has severely shaken my confidence in the reliability and safety of the vehicle. When I picked up the vehicle after the subsequent repair, I was informed by a General Motors technician that the brakes and rotors were most likely pitted and damaged and would need repair or replacement because the vehicle had been sitting undrivable for such an extended period of time. I was explicitly told this damage was expected due to the prolonged inactivity caused by the unresolved warranty issue. It is critical to stress that the vehicle only sat undrivable for such a long period of time as a direct result of General Motors’ inability to honor the warranty in a timely manner. Despite this, I am now being told that the brake and rotor damage is considered a “maintenance issue,” even though a General Motors technician directly advised me that this damage would occur as a consequence of the vehicle sitting for months due to warranty delay
While driving the vehicles went into limp mode with a transmission issue. Vehicle was towed to the dealership where I was informed the transmission body valve has failed. Vehicle has been out of service for 3 week so far, still not fixed.
SUV appears to get stuck in gear or struggle shifting causing jerky behavior and erratic drivability. Stopped driving and had it towed to dealer. Dealer stated Engine Code P0747 shown. Dealer stated faulty transmission valve body but no ETA on parts. Told to keep driving unless condition gets worse. Vehicle is less than 2 years old and 20,000 miles. Check engine light goes on and off relating to the same condition and sometimes having shift issues.
Engine stopped and vehicle went into neutral. Family of 5 in the vehicle on a busy highway. Once pulled over safely from the highway and shut off ignition, the vehicle stayed in park and would not shift to neutral, the engine would not restart. Vehicle had to be towed into the GMC dealer. No warnings, messages or symptoms prior to the failure. The vehicle was just at the dealer for routine maintenance 4 days prior. Dealership found that the engine had seized.
I was driving down the highway at 75 miles per hour and my engine shifted from drive to Neutral on its own, luckily I was able to get off to the side of the road as it would not shift back into drive. I got off the highway and was able to put it in park but it would not shift into any other gear. I turned the vehicle off and it would not power back on. It was completely dead. I had to have it towed and drug up onto truck and back off the truck as it was not shift into Neutral. It has now been at the GM dealership for 16 days. The engine had seized they said and needs a new one. this is a 2023 and only has slightly over 20K miles on it. They have told me there is a national shortage on engines and I am in line to get one but there is no telling on how long that will be. I am out of a car for 2 weeks and who knows how much longer. GM has given me a rental car but a very small SUV that does not fit my family. I have no idea how long it will be nor do they until I get a new engine in my vehicle. I was fortunate I was able to get to the side of the highway and stop safely.
On [XXX] I was driving about 75mph on the freeway and suddenly the vehicle gear switched from drive to neutral. The vehicle dashboard read "vehicle condition not safe for shift" I tried to put the car back in drive by pushing the drive button but the vehicle was stuck in neutral. I pressed on the gas but it was not working since the car was in neutral. Since I could not use the gas to move forward, I could not go up on the ramp and was stuck on the busy freeway between the off ramp and the busy lanes of cars going 70+. The right rear end of my vehicle was in the offramp lane. I started to panic because I had my [XXX] daughter in the car. The steering wheel was completely locked and the rear axel was locked as well. There was no warning before the engine cut off. The electrical was all still working. I called AAA for a tow and 911 for CHP assistance since I was in dangerous spot. Took it to GMC Carlsbad Service, advisor Jason just called me and told me the engine had seized up and will most likely need the engine replaced. On 1/9/25 I had the car oil changed at the GMC service department in Escondido where I purchased the car. The vehicle has an open ticket and GMC is conducting a full investigation. I am told the whole engine will need to be replaced and will take 4 weeks from 1/22/25 to fix. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Service bulletins that may apply
- Condition where the connecting rod and/or crankshaft engine components in these vehicles may have...
- This service bulletin advises the technician to check if the transmission cooler lines are twisted to...
- This service bulletin helps diagnose/reduce possible CCND issues on Transfer Cases
- This bulletin helps aid the tech in possible noise that may be normal or abnormal depending on the concern...
- This service bulletin provides a procedure to repair wiring to correct customer concerns of Driveability,...
- Power train
- This technical bulletin provides a procedure to replace the rear diff fluid to correct the rear clutches...
- This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
Related recalls
No recalls on record for this model year.
Questions about the 2023 GMC Yukon XL won't shift
Is stuck in gear or won't shift a common problem on the 2023 GMC Yukon XL?
10 of 230 owner complaints about the 2023 GMC Yukon XL (4%) mention stuck in gear or won't shift. The model year with the most reports is 2023.
Is there a recall or service bulletin for this on the 2023 GMC Yukon XL?
There are 0 recalls and 60 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2023 GMC Yukon XL
Engine failure 88Loss of power 35Check engine light 29Stalling 17Won't start 13Knocking 10Jerking 8Oil consumption 8Wipers 7Adaptive cruise 6Brake failure 6Misfire 6Warning lights 5
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